Magnussen's Toyota Palo Alto

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Reviews

Average Ratings

4.9
117 lifetime reviews.
  • RS D727

    Before purchasing my 2017 Toyota Tacoma at this dealership, I shopped around the entire Bay Area for the specific color and options I wanted on th...


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    Before purchasing my 2017 Toyota Tacoma at this dealership, I shopped around the entire Bay Area for the specific color and options I wanted on the truck. Luckily, Mr. Said Abbas responded to my inquiry on the truck he had at his dealership. We started conversing via email and phone. I finally agreed to an appointment to see and test drive the truck. During the test drive, Said was very straightforward and knowledgeable about the truck. He was very pleasant and did not have the "seller vs buyer" mentality. He was not concerned about the amount of time, gas, distance of the test drive but was more to showing or providing me with information about the truck. I purchased the truck that same day and so far did not regret traveling the extra miles. I must say, this has been the most pleasant new car buying experience I've ever experienced due to Mr. Said Abbas! Thank you Said.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 116,000 mile check up

    Miss the Keurig coffees and the private room. Music playing so difficult to watch your television. Tony Aguirre is always friendly and helpful an...


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    Miss the Keurig coffees and the private room. Music playing so difficult to watch your television. Tony Aguirre is always friendly and helpful and the work was done quicker than expected.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Jared Weber has great customer service!!

    I'm a Uber driver and drove up to see if I could get my 2017 corallas 5000 mile maintenance , Jared Weber was friendly, fast and efficient but mo...


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    I'm a Uber driver and drove up to see if I could get my 2017 corallas 5000 mile maintenance , Jared Weber was friendly, fast and efficient but most of all got me in so I could get back on the road.I did not buy my car from them but I heard that you guys are the best . I was very happy . Thank You Christina Valdez

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Jared Weber is a great service mgr

    Fast, efficient. Jared laid out clearly what work was going to be done and the cost; he also gave a recommendation on problem that needed to fixe...


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    Fast, efficient. Jared laid out clearly what work was going to be done and the cost; he also gave a recommendation on problem that needed to fixed. I actually like going to the dealership for service -- they don't waste time, I don't feel scammed, the work is typically done faster than I expect. I highly recommend Jared and Magnussen's Toyota.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Jared Weber

    I feel this Service Department is Honest and Ethical because of how Jared Weber took care of my car and that is exactly what I need from a service...


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    I feel this Service Department is Honest and Ethical because of how Jared Weber took care of my car and that is exactly what I need from a service department. I won't go anywhere else now. He told me something he didn't have to and had something repaired on my car free of charge because of it. That is honesty and honesty is probably the number one thing you need from a service department.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • dr mb

    jared weber was fantastic I have an older prius and he went out of his way to help. service was excellent the reason why i wouldnt recommend this...


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    jared weber was fantastic I have an older prius and he went out of his way to help. service was excellent the reason why i wouldnt recommend this service station is they have no loaners and make you rent a car for a loaner. if you are a busy person this presents complications. they do have a shuttle.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Only place I service my car

    The dealership is always terrific. Super fast, super reliable. Gets the job done and doesn't try to sell you any extras. Daniel Boyd is my favori...


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    The dealership is always terrific. Super fast, super reliable. Gets the job done and doesn't try to sell you any extras. Daniel Boyd is my favorite. He is particularly helpful - positive attitude, gets you in and out fast, and treats you with respect.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Best service in the Bay Area.

    Thanks Alex Ramirez for your timely and efficient car service.


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    Thanks Alex Ramirez for your timely and efficient car service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Purchase a car from these guys.

    I purchased a car from KZ and what an awesome person he is! He treated me with respect and explained everything perfectly. Also, the finance manag...


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    I purchased a car from KZ and what an awesome person he is! He treated me with respect and explained everything perfectly. Also, the finance manager is a cool guy too. His name is Henry. I used my Credit Union and they took care of that, no problem. The buying experience was exceptional. Facilities is under construction, so I wont ding them for that, but they did not have water in the whole facilities. They did have coffee and cookies.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Review

    Dennis Mccdonnell gave me excellent service. I like the service of being taken home and picked up, when the car is ready. The person driving the c...


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    Dennis Mccdonnell gave me excellent service. I like the service of being taken home and picked up, when the car is ready. The person driving the car was also very nice.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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