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Reviews

Average Ratings

4.8
Average based on 37 reviews.
  • Fabulous Experience

    I leased a 2016 RDX at the concord location and had a wonderful experience. It was my first time leasing and Rezaul Bashar was so patient and help...

    Dealer Response

    Congratulations Lauren on your new 2016 Acura RDX Luxury SUV and thank you very much for sharing of your experience with teammate Rezaul Bashar an...


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    I leased a 2016 RDX at the concord location and had a wonderful experience. It was my first time leasing and Rezaul Bashar was so patient and helpful throughout the entire process. He made sure all my needs were met and was always quick to respond to any question I had. I love my new Acura!! Read more at https://www.cars.com/dealers/25507/acura-of-concord/reviews/#Rf21zwtpT6zK9tCG.99

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations Lauren on your new 2016 Acura RDX Luxury SUV and thank you very much for sharing of your experience with teammate Rezaul Bashar and of our dealership. We appreciate allowing our team to earn your business. We stand behind every vehicle we deliver and as your Acura ownership partner, please feel free to let us know if there are ever any questions about your new Acura RDX! Regards, Adam Toy Social Media Coordinator Acura of Concord


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  • GREAT SERVICE

    Terry provided outstanding service! Thanks for all you do.

    Dealer Response

    Thank you for sharing of your experience with Terry Pitts and our service department. We appreciate allowing us the opportunity to provide the hig...


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    Terry provided outstanding service! Thanks for all you do.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing of your experience with Terry Pitts and our service department. We appreciate allowing us the opportunity to provide the highest level of care for your Acura! Please feel free to let us know if there are ever any questions! Regards, Adam Toy Social Media Coordinator Acura of Concord


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  • Amazing service!

    Hands down the best customer service I've received! Its very hard to find quality service, knowledgeable help and compassion in customer service. ...

    Dealer Response

    Thank you Crystal for sharing of your experience with Terry Pitts and our service department. We appreciate allowing us the opportunity to provide...


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    Hands down the best customer service I've received! Its very hard to find quality service, knowledgeable help and compassion in customer service. I just want to thank Terry in service for going above and beyond for me. My vehicle was fixed in a timely manner and I appreciate his honestly and thoroughness!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Crystal for sharing of your experience with Terry Pitts and our service department. We appreciate allowing us the opportunity to provide the highest level of care for your Acura. We are proud to be a part of your Acura ownership, so please feel free to let us know if there are ever any questions! Regards, Adam Toy Social Media Coordinator Acura of Concord


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  • Mansoor is the Best!

    I had been looking for a very specific vehicle for a very long time. Out of the blue, I found it online at Acura of Concord. Anatoly was my first ...

    Dealer Response

    Congratulations Cathy on your SUV and thank you for sharing of your experience with teammate, Mansoor Mansoori, John Gonzalves and our dealership....


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    I had been looking for a very specific vehicle for a very long time. Out of the blue, I found it online at Acura of Concord. Anatoly was my first contact online but when we went in to look at the SUV, Mansoor Mansoori was our salesman. I really hate buying cars. It is just such a process! But Mansoor took care of us immediately. He brought us the SUV so my husband didn't have to walk with his broken foot. He was able to easily explain the extra folding seat, the buttons and gizmos on the dash, the sunroof - everything. He was well educated and I never felt like he was just going through the motions. He was friendly and very respectful without being phony. He was a true blue nice guy who never acted like my pre-conceived notions of a Used Car Salesman. He was great. He let me drive the route I chose so I could get surface streets as well as freeway driving into the test. I loved the vehicle and it was well worth having to go through the process. When we came back to the dealership, we were introduced to the finance man, John Gonzalves and everything went very smoothly. All told, we were there less than 2 hours. Mansoor is a saleman with knowledge, understanding and personality. I would recommend him to anyone looking for a vehicle!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Congratulations Cathy on your SUV and thank you for sharing of your experience with teammate, Mansoor Mansoori, John Gonzalves and our dealership. Our committed is to ensure your Acura ownership experience is outstanding and carefree. So please feel free to let us know if there are ever any questions about your recent purchase! Regards, Adam Toy Social Media Coordinator Acura of Concord


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  • Smooth and Fast Car Buying Process

    I told the dealership I was interested in an ILX. When I arrived Andreas already had the car pulled up front with all the features I wanted in it ...

    Dealer Response

    Congratulations SLP on your new Acura ILX and thank you for sharing of your experience with teammate, Andreas Mokos and our dealership. We are com...


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    I told the dealership I was interested in an ILX. When I arrived Andreas already had the car pulled up front with all the features I wanted in it ready to test drive. He was straight to the point and did not put any pressure on me to buy like other salesmen. Signing the paperwork went very fast. It was just a smooth stress free process

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Congratulations SLP on your new Acura ILX and thank you for sharing of your experience with teammate, Andreas Mokos and our dealership. We are committed to becoming a partner with your Acura ownership experience, so please feel free to let us know if there are any questions about your new ILX! Regards, Adam Toy Social Media Coordinator Acura of Concord


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  • Straightforward and honest

    The sales associate Andreas "Andy" Mokos and the sales manager Simon Liang were a pleasure to work with. They were able to locate the car at the t...

    Dealer Response

    Congratulations Tiffany on your new Acura and we appreciate your feedback of your experience with teammate, Andreas Mokos and our dealership. We w...


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    The sales associate Andreas "Andy" Mokos and the sales manager Simon Liang were a pleasure to work with. They were able to locate the car at the trim level that we wanted at a very competitive pricing. The entire “negotiation” consisted of some text exchanges on Sunday morning, and by the afternoon, we have reached an agreement. When we meet up with Andreas and Simon at the dealership, we didn’t feel any pressured to buy any accessories, warranties, or maintenance service agreement. This car shopping experience is by far the easiest and most efficient we have had. We would highly recommend Acura of Concord. We are completely satisfied with our buying experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Congratulations Tiffany on your new Acura and we appreciate your feedback of your experience with teammate, Andreas Mokos and our dealership. We want to be your partner with your Acura ownership experience and want you to feel free to let us know if there are any questions about your new Acura! Regards, Adam Toy Social Media Coordinator Acura of Concord


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  • 2016 Acura RDX

    Jemille Alongi was excellent to work with. She listened to our needs and delivered wonderful customer service. We would highly recommend working w...

    Dealer Response

    Congratulations on your new Acura RDX SUV and thank you for sharing of your experience with teammate, Jemille Alongi as well as our dealership. We...


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    Jemille Alongi was excellent to work with. She listened to our needs and delivered wonderful customer service. We would highly recommend working with Jemille and Acura of Concord.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new Acura RDX SUV and thank you for sharing of your experience with teammate, Jemille Alongi as well as our dealership. We are committed to becoming a partner with your Acura ownership experience, so please feel free to let us know if there are any questions about your new RDX! Regards, Adam Toy Social Media Coordinator Acura of Concord


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  • Great experience!

    Very knowledgeable and made things easier to understand.

    Dealer Response

    Thank you Dahila for allowing us to be a part of your vehicle shopping and thank you for sharing of your experience with our dealership. Please fe...


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    Very knowledgeable and made things easier to understand.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you Dahila for allowing us to be a part of your vehicle shopping and thank you for sharing of your experience with our dealership. Please feel free to let us know if there are any questions! Regards, Adam Toy Social Media Coordinator Acura of Concord


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  • Excellent Team Service from the Sales Team!

    I don't often review, but I wanted to let folks know about Rezaul Bashar and his amazing service and support throughout my recent acquisition of a...

    Dealer Response

    Congratulations David on your new Acura RDX and thank you for sharing of your experience with teammate, Rezaul Bashar, Zarif Saeed and our dealers...


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    I don't often review, but I wanted to let folks know about Rezaul Bashar and his amazing service and support throughout my recent acquisition of an 2016 Acura RDX. Rezaul's attention to detail, his thorough explanation for questions for any questions I had, as well as the quick in-and-out transaction he managed for me was amazing. He had everything ready to go when I got in, and saved me an hour or so by doing the work on the front end. Also, he is just an overall nice guy, a family man and he understands what people are looking for in a transaction (and also what people are NOT looking for). Also, it wasn't just Rezaul, but their finance guy Zarif Saeed also efficiently and quickly got me through all the paperwork without any fuss. Lastly, I got an amazing deal, which of course is the most important factor for anyone getting a car. I called other dealerships (much closer to me) and they told me "that's a great deal - I don't know if we could've matched that". I know that was possible because of one of the managers there, Anatoly, made this deal happen. All in all, a great team effort by the Acura of Concord team and I wouldn't hesitate to reach out to Rezaul and challenge him to get you a great deal. Do it! Full disclosure: Rezaul actually helped me buy a car when he was working for Honda of Berkeley a couple years ago. I was in the market for an Acura, and when I found out he worked for Acura of Concord (I happened to see his face on the website), I quickly reached out to him and he responded immediately and offered help. He was as good helping me with my Acura as my Honda, and I will continue to recommend him to those in the market. [Also, as usual, I was under no obligation to write this review. I did it because a good review is valuable, and when a company/person deserves one, I will gladly spend a few minutes to write one.]

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Congratulations David on your new Acura RDX and thank you for sharing of your experience with teammate, Rezaul Bashar, Zarif Saeed and our dealership. We appreciate your feedback here on Cars.com, especially since you don't write reviews often. Our team is committed to becoming a partner with your Acura ownership experience every step of the way, so please feel free to let us know if there are any questions about your new RDX! Regards, Adam Toy Social Media Coordinator Acura of Concord


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  • Great service!

    My purchase with Acura of concord was easy efficient and very pleasant. Within a week I was able to find the car I liked negotiate a deal and driv...

    Dealer Response

    Congratulations Katie on your recent purchase and thank you for sharing of your experience with teammate, Mansoor Mansoori and our dealership. We ...


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    My purchase with Acura of concord was easy efficient and very pleasant. Within a week I was able to find the car I liked negotiate a deal and drive off with it. Mansoor was the sales associate that helped me and he was great. Very friendly and knew what he was doing. Overall it was a much easier process than expected.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Congratulations Katie on your recent purchase and thank you for sharing of your experience with teammate, Mansoor Mansoori and our dealership. We appreciate allowing our team to be a part of your shopping journey. We are committed as your partner with your ownership experience, so please feel free to let us know if there are ever any questions. Regards, Adam Toy Social Media Coordinator Acura of Concord


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