Reviews
Icon on dashboard kept lighting up.
The icon on my dashboard kept lighting up despite a 90000 mile service to the tune of $1,500.00! Returned the car and they found a defective thermostat at a cost of @ $500.00! I would have thought that this would have been covered under the 90,000 check. The service of both items would have been done under the $1,500.00!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Shady
We get there and Rick push us off to a guy that was very inexperienced stay away
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We appreciate you taking the time to respond. The staff at Lehmer's Concord Buick GMC take our reviews very seriously. We would like to help turn your lackluster experience around. If you're willing, please contact Darren Anderson at (925) 688-4481 to discuss what we can do to help.
Check these guys out!!!
This dealership was great. Customer service was good. Although I wasn't able to purchase a vehicle, they let me know that i wasn't going to be able to do so before even running my credit. They informed on other options and what I should do in the meantime. Dwayne is the guy who helped me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
We appreciate you sharing your experience. Customer service is of great importance to us. If you ever need any help, please don't hesitate to give us a call!
awesome experience
It was a great experience. The salesman was honest, friendly and provided great service. The financial department really works hard to accommodate your needs and budget i will come back whenever i need a new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Dave, for your five-star review. Our team is always happy to help. We hope you'll consider us again!
Happy Customer
Friendly and helpful. Not high pressure. Left feeling good about value received for amount paid. This is our 3rd vehicle from Lehmer's. Will be back next time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lemers Stands on top
Fast service with the best service advisers in the industry. I haven;t once felt like they would ever recommend a service that i did not need.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
LEHMERS
I have enjoyed being a customer of Lehmers since I purchases my 2012 GMC Sierra. I am there for my annual 5000 mile oil change and your staff is very customer friendly. I do have to say though, and I do not want to sound offensive. But my question is, How do you pay 49 dollars for an oil change and pay the same amount to have your wind shield blades replaced. There is something wrong with that picture. Something to think about? Thank you, Gary Baesa
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best Experience Ever
Ron Sadler was our salesman. Best salesman we've ever dealt with and was the sole reason for the excellent experience we had for this purchase.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi John! We are pleased to hear of your experience with Ron and our staff. Customer service and professionalism are of great importance to us, and we are happy you were well taken care of in your dealings at Lehmer's Concord Buick GMC. If you ever need any help, please give us a call!
Trusted Maintenance
It is always nice to leave my vehicle where I trust it will be taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great buying experience
Salesman Rick Weaver was great. I walked in with what I wanted, he found it for me and we closed the deal with no drama. Very professional and friendly. Had one small vehicle problem and Rick was all over it. I'd recommend him to anyone. Lehmers has a tech person, Ron Sadler, on staff to show how to use all the bells, whistles and tech components: this is invaluable. High marks to Rick, Ron and Lehmers
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase