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I own 3 myself and enjoy working on them as well. On my free time I like to draw, play music,chess,skate, and go to the park or beach with my family. 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Honda of El Cerrito

(4.9) 308 reviews

Dealer on Cars.com since August 2016

Currently in stock!

Call This Dealer

New Used Service

Today's Hours

Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 9:00 PM
Sun 10:00 AM - 7:00 PM
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:00 AM - 6:00 PM
Sun Closed

Reviews

4.9
308 lifetime reviews. Includes reviews of Honda of El Cerrito from DealerRater.com
  • Great experience
    March 2, 2017

    Good people and able to make a good offer. They also had good follow up via email and phone.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

  • Highly recommended
    February 13, 2018

    Janice was very kind and Courteous I will gladly recommend her to any one looking to buy a car rather it be your first second or third they work reall...y hard to get you it the car you want and no one is pushing you into something you don???t

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

  • Good experience with maintaining my 16 year old Civic!
    February 5, 2018

    Kris was very thorough, helpful and informative. I was pleasantly surprised by how quickly the work was completed, and I left with a clear understand...ing of the next steps required for maintenance and repairs of my car.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer
    Came in for service or repair

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Service & Repair

Service Reviews

4.9

142 lifetime reviews of the Service Department.
Includes reviews of Honda of El Cerrito from DealerRater.com

  • Good experience with maintaining my 16 year old Civic!
    February 5, 2018

    Kris was very thorough, helpful and informative. I was pleasantly surprised by how quickly the work was completed, and I left with a clear understand...ing of the next steps required for maintenance and repairs of my car.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer
    Came in for service or repair

  • Don't go here - it's a nightmare every time
    January 8, 2018

    My husband brought our 2009 CRV into Honda to have the airbags changed due to a recall from Honda. He brought the car in and left it for the day. He... picked it up early afternoon, and we thought all was good. We later left for the City and noticed that the radio kept going in and out, all stations. When we got out of the car we realized our whole antennae was gone. We called Honda and they said to bring it back in. My husband brought it in on Monday morning and they said it must have gotten broken when they washed the car before returning it to us. When bringing it back, the gentlemen waiting on my husband made a decision and ordered the part. Once I returned, again, they said the part wasn't enough and they needed to order another part. It took over a week and they never called us to tell us the part was in. My husband had to call. Then they wanted the car again for the whole day. My husband once again explained he works and needs his car. They were not willing to give us a loaner. They told my husband they would give him a free oil change due to the inconvenience of everything. We finally found someone to follow him to the dealership to drop the car off. They wanted him to wait in line because "other people had appointments too." They finally took the car and fixed the antennae. The car was ready at 4:30 that same day. We received no oil change and when we called back later that day, the person waiting on my husband said "no one told me that." In total, we had to make three trips into Honda to get something fixed where it was there mistake. This is how all of our experiences have been for service at Honda El Cerrito. Both my husband and I drive Hondas and have for over 20 years. I bought my 2013 Civic in El Cerrito. Sales was fine, it the service area where I always have the problem. Next recall we get we will go back to Fairfield Honda where they actually have a good service group that take care of you when you are there.

    Customer Service
    Quality of Repair
    Friendliness
    Not Applicable
    Pricing
    Overall Experience
    Does not recommend this dealer
    Came in for service or repair

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Service Pricing
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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since August 2016

Come visit us at Honda of El Cerrito your Bay Area, California, new and used car dealership. We have new Honda cars and new Honda trucks and new Honda SUVs. We specialize in auto sales, service, selection and savings. We serve Oakland, Berkeley, San Francisco, San Jose, Walnut Creek, Danville, Concord and the S.F. Bay Area as well as Northern California. We are located at 11755 San Pablo Avenue, El Cerrito, California. Since 1993

"Home of the FREE Lifetime Powertrain Limited Warranty"

Top Reviewed Employees

Janice "Janne" Ramirez

Sales & Leasing Consultant

55 reviews

Silvia Garcia

Sales & Leasing Consultant

57 reviews

Alex Bakhtary

Sales & Leasing Consultant

13 reviews

Fernando Abaguey

Sales & Leasing Consultant

7 reviews

Mel Santiago

Service Advisor

21 reviews
Honda of El Cerrito
11755 San Pablo Ave El Cerrito, CA 94530
New (888) 453-7419
Used (888) 453-7491
Service (888) 304-3716
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