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Reviews

Average Ratings

4.7
133 lifetime reviews. Includes reviews of Volkswagen of Kingston from DealerRater.com
  • Flawless purchase from 230mi away!
    May 19, 2017

    I am so pleased with the customer service I received! Johnny went above and beyond to get the deal done! We traded in a car for a much larger 3rd ...


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    I am so pleased with the customer service I received! Johnny went above and beyond to get the deal done! We traded in a car for a much larger 3rd row SUV. the communication was excellent, everything was done over the phone. From pictures of our car to estimate the trade in value to them working with the banks to get us where we wanted to be for our monthly payment. When we walked in we were greeted nicely and offered refreshments. Once we took a closer look at the vehicle and had a quick test drive all that was left to do was sign the papers. Everything was done so quick and efficiently. Even my husband was shocked at how smooth everything went! It's hard committing to a dealership and a vehicle from 230miles away, but It could not have possibly gone better!

    Does recommend this dealer

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  • Best car dealer I've ever dealt with!
    May 15, 2017

    Go see Johnny Casale. Made me feel like I knew him for 20 years. He makes buying a car a nice, easy experience! Explains everything you need to kn...

    Volkswagen of Kingston

    Hello, Johnny certainly has that way about him doesn¿¿¿t he? Whether he¿¿¿s just met you or you¿¿¿ve come to him for cars many times over the yea...


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    Go see Johnny Casale. Made me feel like I knew him for 20 years. He makes buying a car a nice, easy experience! Explains everything you need to know about the car.

    Does recommend this dealer
    Volkswagen of Kingston

    Hello, Johnny certainly has that way about him doesn¿¿¿t he? Whether he¿¿¿s just met you or you¿¿¿ve come to him for cars many times over the years, he always makes your Volkswagen of Kingston experience easy and fun! We¿¿¿re so glad you felt that everything was explained in a helpful manner, and are delighted to have worked with you. Enjoy your new car, and be sure to see us again with any future Volkswagen needs.


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  • Best car purchase EVER!!!
    May 7, 2017

    Hands down the best Salesman I have ever dealt with is John. Was a car for my daughter and he made it hapepen to PERFECTION. Thank you!!!

    Volkswagen of Kingston

    Hello, We are so thrilled to have given you your best car purchase experience ever! Johnny loves meeting our customers¿¿¿ needs to absolute perfe...


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    Hands down the best Salesman I have ever dealt with is John. Was a car for my daughter and he made it hapepen to PERFECTION. Thank you!!!

    Does recommend this dealer
    Volkswagen of Kingston

    Hello, We are so thrilled to have given you your best car purchase experience ever! Johnny loves meeting our customers¿¿¿ needs to absolute perfection. We hope you and your daughter enjoy the new car, and be sure to come see us again if you need us!


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  • Caring and efficient
    May 4, 2017

    I felt like my needs were met with good advice from a knowledgeable salesperson...Johnny was terrific to work with. I felt that everything I neede...

    Volkswagen of Kingston

    Hello, We¿¿¿re delighted to hear that Johnny treated you so well with advice, knowledge, and care! We love to give our customers efficient and fr...


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    I felt like my needs were met with good advice from a knowledgeable salesperson...Johnny was terrific to work with. I felt that everything I needed was attended to in an efficient manner.

    Does recommend this dealer
    Volkswagen of Kingston

    Hello, We¿¿¿re delighted to hear that Johnny treated you so well with advice, knowledge, and care! We love to give our customers efficient and friendly Volkswagen service each and every time. Enjoy your new car, we can¿¿¿t wait to see you again!


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  • Great Customer Service
    April 23, 2017

    Johnny was friendly, knowledgeable and cared about our needs. He was able to get us the exact car,color,style we wanted. I would highly recomm...

    Volkswagen of Kingston

    Hi Bobby, Thank you so much for your recommendation! At Volkswagen of Kingston, we love to meet our customers¿¿¿ each and every need. We are glad...


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    Johnny was friendly, knowledgeable and cared about our needs. He was able to get us the exact car,color,style we wanted. I would highly recommend him to anyone looking for a vehicle.

    Does recommend this dealer
    Volkswagen of Kingston

    Hi Bobby, Thank you so much for your recommendation! At Volkswagen of Kingston, we love to meet our customers¿¿¿ each and every need. We are glad to hear that Johnny gave you such a friendly and knowledgeable experience. Enjoy your new vehicle, and be sure to come back if you have any future Volkswagen needs.


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  • Johnny is Great
    April 7, 2017

    Johnny was easy to work with. Not your typical car salesman type. Friendly and honest. I would not hesitate to purchase from him again. Highly rec...

    Volkswagen of Kingston

    Hello, Thank you so much for your story and recommendation! Johnny loves to turn typical salesperson stereotypes on their head with completely ho...


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    Johnny was easy to work with. Not your typical car salesman type. Friendly and honest. I would not hesitate to purchase from him again. Highly recommended.

    Does recommend this dealer
    Volkswagen of Kingston

    Hello, Thank you so much for your story and recommendation! Johnny loves to turn typical salesperson stereotypes on their head with completely honest and friendly customer service. Enjoy your new vehicle, and be sure to see us again soon!


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  • Great place to buy a car. Very helpful and professional
    April 3, 2017

    Johnny is the Greatest This is my third car from VW of Kingston And the amazing Johnny Casale. Its just too damn easy working with him. Zero pres...

    Volkswagen of Kingston

    Hello, We¿¿¿re honored you¿¿¿ve come to us three times, and are so happy to be your Volkswagen dealership destination. Johnny¿¿¿s genial and no-p...


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    Johnny is the Greatest This is my third car from VW of Kingston And the amazing Johnny Casale. Its just too damn easy working with him. Zero pressure, works hard to get the best deal and probable the funniest guy i know NYC smarts help round it all off.

    Does recommend this dealer
    Volkswagen of Kingston

    Hello, We¿¿¿re honored you¿¿¿ve come to us three times, and are so happy to be your Volkswagen dealership destination. Johnny¿¿¿s genial and no-pressure experience make working with him so easy! Enjoy your latest Volkswagen, we can¿¿¿t wait to see you again.


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  • Tammy Phillips is AWESOME!
    March 25, 2017

    I had the best dealership experience that I've ever had with a dealership at VW Kingston because of Tammy. Everything was extremely straight forwa...

    Volkswagen of Kingston

    Hello, Thank you so much for your kind words! We¿¿¿re happy to hear that Tammy made your experience with us so transparent and honest. Please don...


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    I had the best dealership experience that I've ever had with a dealership at VW Kingston because of Tammy. Everything was extremely straight forward, organized, and most importantly, honest. Joe in Finance was also very pleasant to deal with. Overall = 5+ stars!

    Does recommend this dealer
    Volkswagen of Kingston

    Hello, Thank you so much for your kind words! We¿¿¿re happy to hear that Tammy made your experience with us so transparent and honest. Please don¿¿¿t hesitate to reach out with any future Volkswagen needs.


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  • Great Experiences -- yes plural
    March 25, 2017

    I've gotten three cars through Tammy and have also sent family. The deals were fair, the transactions painless and the process transparent. That...

    Volkswagen of Kingston

    Hi Kevin, Thank you so much for choosing Volkswagen of Kingston once again. We are thrilled to hear that Tammy continues to go above and beyond f...


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    I've gotten three cars through Tammy and have also sent family. The deals were fair, the transactions painless and the process transparent. That last point has been most important to me. I like Tammy and her approach enough that I pass a number of other Volkswagen dealers to get to VW Kingston.

    Does recommend this dealer
    Volkswagen of Kingston

    Hi Kevin, Thank you so much for choosing Volkswagen of Kingston once again. We are thrilled to hear that Tammy continues to go above and beyond for you and your family. Enjoy your new vehicle, and be sure to see us again if you have future Volkswagen needs.


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  • Lacks customer service
    March 25, 2017

    I have leased more than one vehicle with this dealership and with each one I regret it. Having to get someone to call you back is difficult, espec...

    Volkswagen of Kingston

    Hello, We sincerely apologize for your negative experience at our dealership. Attentive customer service is of utmost importance to us, so we are...


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    I have leased more than one vehicle with this dealership and with each one I regret it. Having to get someone to call you back is difficult, especially when it pertains to important information. Sales emails go unanswered; however once I finally leased my new car, I then started getting emails to come in to look at new cars. Every time I brought my car to get serviced and paid at the cashier, she seemed to be upset that I was interrupting her while she was playing her games on her phone. If you want a more professional business, go to a VW dealership elsewhere. Last car I lease here.

    Does not recommend this dealer
    Volkswagen of Kingston

    Hello, We sincerely apologize for your negative experience at our dealership. Attentive customer service is of utmost importance to us, so we are surprised to hear this. Please reach out to me directly at chris@vwofkingston.net so I can address and resolve your concerns.


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