Marthaler Ford of Worthington

New 888-287-6831 Dealer Website
Used 888-287-3270 Email Dealer
Service 888-288-2310

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Reviews

Average Ratings

4.9
Average based on 18 reviews.
  • Great Service in short time frame

    Was able to add extra services in short notice to avoid having to return. They are about an hour drive and there is a ford dealership closer to me...

    Dealer Response

    Thanks Angi! We appreciate the great feedback and look forward to seeing you for all of you future service needs.


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    Was able to add extra services in short notice to avoid having to return. They are about an hour drive and there is a ford dealership closer to me but after using Malthaler I'm going to be a repeat customer due to the outstanding service and quality employees.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks Angi! We appreciate the great feedback and look forward to seeing you for all of you future service needs.


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  • Excellent Service

    fast and efficient work. I would highly recommend dealership to anybody that wants to be treated like royalty. everybody in the dealership is very...


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    fast and efficient work. I would highly recommend dealership to anybody that wants to be treated like royalty. everybody in the dealership is very kind and I feel like they really take care of me and my vehicle

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • No issues or complaints.

    They made buying a pick up a very easy transaction. Great customer service. Sales person was informative and good to work with.


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    They made buying a pick up a very easy transaction. Great customer service. Sales person was informative and good to work with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Marthaler great

    Dylan and the service department were very courteous and helpful. He met us at the door and was very pleasant saying they would start right away o...


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    Dylan and the service department were very courteous and helpful. He met us at the door and was very pleasant saying they would start right away on my wife's and my cars. Then when finished he gave us a quote on an part, that we knew we needed, and installation costs.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent Service

    fast and efficient work. I would highly recommend dealership to anybody that wants to be treated like royalty. everybody in the dealership is very...


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    fast and efficient work. I would highly recommend dealership to anybody that wants to be treated like royalty. everybody in the dealership is very kind and I feel like they really take care of me and my vehicle

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great dealership

    They went above and beyond to find what I wanted the even located the exact truck that I was looking for

    Dealer Response

    Thanks Jeremy! Each of our customers is special to us and we know that we might need to go a little further than even our large inventory to accom...


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    They went above and beyond to find what I wanted the even located the exact truck that I was looking for

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks Jeremy! Each of our customers is special to us and we know that we might need to go a little further than even our large inventory to accommodate.


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  • Great, prompt, affordable service

    I got very prompt service there. The oil change was very affordable. The people at the service desk were friendly and helpful.

    Dealer Response

    Thanks Jeff! It's our mission to consistently provide that prompt, affordable, and friendly service you brought up.


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    I got very prompt service there. The oil change was very affordable. The people at the service desk were friendly and helpful.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks Jeff! It's our mission to consistently provide that prompt, affordable, and friendly service you brought up.


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  • Great Service

    They always fit me in for service! They pick up and drop my vehicle back off! They don't mind answering all of my questions and explaining my conc...

    Dealer Response

    Thanks Caryn! We appreciate the great feedback and we embrace the opportunity to be the problem solvers and to answer each and every question our ...


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    They always fit me in for service! They pick up and drop my vehicle back off! They don't mind answering all of my questions and explaining my concerns!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Caryn! We appreciate the great feedback and we embrace the opportunity to be the problem solvers and to answer each and every question our guests may have.


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  • Friendly atmosphere

    I'm very impressed. The service manager was polite and prompt. The inspection took very little time and the part was recieved the next day as pr...

    Dealer Response

    Thanks James! Our service team takes a lot of pride in doing great work in an efficient way. Thanks for taking the time to share the feedback.


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    I'm very impressed. The service manager was polite and prompt. The inspection took very little time and the part was recieved the next day as promised.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks James! Our service team takes a lot of pride in doing great work in an efficient way. Thanks for taking the time to share the feedback.


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  • Always a good experience.

    I am treated well at Marthaler. My concerns and questions are answered right away. No problem purchasing a vehicle either.

    Dealer Response

    Thanks Susan! We appreciate you taking the time to share the feedback and we look forward to providing great guest service for years to come!


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    I am treated well at Marthaler. My concerns and questions are answered right away. No problem purchasing a vehicle either.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Susan! We appreciate you taking the time to share the feedback and we look forward to providing great guest service for years to come!


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