BMW of Fremont

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
564 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 21, 2019

    Excellent care and service since 2015! Wouldn't go anywhere else. Thanks John Lund, mechanics, and support staff!

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  • 5.0 out of 5
    November 19, 2019

    Great experience and a professional advisor. Help me in every way and his estimate on completion was spot on.

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    Dealer Response

    We're so glad you had a great experience with us! If you have any further questions, please give us a call. We're always happy to help!

  • September 11, 2016

    Met with Jerry at BMW Fremont. He is very friendly, knowledgeable and helpful. He was able to answer all of our questions. Buying a high end vehicle is... not cheap, but we talked, he listened and we all made a deal we were happy with. I'm sure everyone at BMW Fremont is well trained and friendly, but ask for Jerry when you get there and you can't go wrong.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We appreciate your response! Our greatest goal is for all our customers to feel that way when they drive away. If there is anything else we can do for... you, please give us a call. Safe (and fun) driving!

  • 5.0 out of 5
    November 15, 2019

    Wow, Mr. Riosreyes provides exceptional service! I will return to the Fremont Location and ask for him by name! There was a hiccup with the service but... Him and service manager Kimberly resolved the issue immediately. Huge thank you to BMW team! You have restored my faith in them. Thank you!

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    Came in for service or repair
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    Dealer Response

    Jessica, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at BMW of Fremont. We're happy you found o...ur staff to be so supportive during your experience here at BMW of Fremont. Thank you for your kind review; we are happy to pass along your comments to Mr. Riosreyes and the team here at BMW of Fremont! Thank you so much for being one of our valued guests and we look forward to your next visit!

  • 5.0 out of 5
    November 15, 2019

    Kier is the BEST! He explained to us all options we have. They also price matched tires that I need replaced.

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    Dealer Response

    Marianne, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with Kier. Until the next time we meet, take ca...re!

  • 5.0 out of 5
    November 14, 2019

    Excellent service. Good follow up on the status on the service

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    Dealer Response

    We appreciate you taking the time to leave us a response, Lynn! Feel free to stop by if you ever need any more help. Drive safe!

  • 5.0 out of 5
    November 13, 2019

    I found the purchase of and service for my vehicle efficient and the facilities pleasant. I would recommend this dealership to my friends and colleagues.

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    Dealer Response

    Thanks so much for the warm recommendation of the team here at BMW of Fremont. If you ever need more help, just give us a call. Happy motoring!

  • 4.0 out of 5
    November 12, 2019

    Had a scheduled oil change, no problem!, Had a software upgrade from a recall notice as well, problem was on getting car back all settings were zeroed... out and i had to spend 30 mins researching the owners manual to restore the settings! the service folks should have save it all to USB and then reinstalled settings after updateing the software!

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    Dealer Response

    Hello there, we appreciate you taking the time to leave us this feedback. If you have any questions or concerns regarding this issue, please feel free... to reach out to us directly. Have a great day.

  • 5.0 out of 5
    October 28, 2019

    I really enjoyed my experience at fremont BMW. The service was excellent.

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    Dealer Response

    Hi, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Until the next time we meet, take care!

  • 5.0 out of 5
    October 17, 2019

    Anthony is a great service adviser. Very courteous and thorough.

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    Dealer Response

    Kevin, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help! Drive sa...fe!

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