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Reviews

Average Ratings

4.8
440 lifetime reviews.
  • BMW Fremont is great

    Met with Jerry at BMW Fremont. He is very friendly, knowledgeable and helpful. He was able to answer all of our questions. Buying a high end vehi...

    Dealer Response

    We appreciate your response! Our greatest goal is for all our customers to feel that way when they drive away. If there is anything else we can do...


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    Met with Jerry at BMW Fremont. He is very friendly, knowledgeable and helpful. He was able to answer all of our questions. Buying a high end vehicle is not cheap, but we talked, he listened and we all made a deal we were happy with. I'm sure everyone at BMW Fremont is well trained and friendly, but ask for Jerry when you get there and you can't go wrong.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We appreciate your response! Our greatest goal is for all our customers to feel that way when they drive away. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!


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  • Car repair at Fremont automall

    Unhappy with this visit.I had a 7am appointment. 10 mins after I checked where my service guy is and was told to wait coz he's running late. At 7:...


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    Unhappy with this visit.I had a 7am appointment. 10 mins after I checked where my service guy is and was told to wait coz he's running late. At 7:30, I went to one of the desks and was entertained by another advisor. I shouldn't have waited that long. No one voluntarily helped me until I asked. Someone should have informed me that my advisor hasn't come in. I was reminded 3 times of my 7am appointment and yet I was not attended to until 7:30. Second, I spent 2500 and I expected at least for my car to be washed. It was dusty when I got it back.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Service review at BMW of Fremont

    My experience at BMW of Fremont was exceptionally good. Johnny, our service representative, was prompt, helpful, and thorough. He was probably the...


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    My experience at BMW of Fremont was exceptionally good. Johnny, our service representative, was prompt, helpful, and thorough. He was probably the best service rep I have ever dealt with at a dealership.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Poor service

    I came to buy a car. They didn't even bother to show me the cars. Kaleb Aguilar was supposed to help me. He was so rude. I don't remember any mark...


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    I came to buy a car. They didn't even bother to show me the cars. Kaleb Aguilar was supposed to help me. He was so rude. I don't remember any marketing person speaking to me in such a rude manner. I gave him a link and said wanted to test drive that car. He lied that car was already on test drive. As soon as I went out the car was there right infront of me. I would never recommend this dealer to anyone.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • Joyce Kaunda

    Good service and repair details provided in customer briefings.


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    Good service and repair details provided in customer briefings.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • BMW FREMONT FAILURE FOR OIL CHANGE AND INSPECTION

    WARNING LIGHT FOR LOW WINDSHIELD WASHER CAME ON THE DAY AFTER I HAD IT SERVICED for oil change and 21 point inspection. you would think someone w...


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    WARNING LIGHT FOR LOW WINDSHIELD WASHER CAME ON THE DAY AFTER I HAD IT SERVICED for oil change and 21 point inspection. you would think someone would add fluid right??? Idiots and an absolute disgrace.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Chong

    A BMW dealer that works hard to get what customer wants. Wonderful experience of buying my first BMW from them and sales team would answer any que...


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    A BMW dealer that works hard to get what customer wants. Wonderful experience of buying my first BMW from them and sales team would answer any questions I had in a professional manner.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Bought a bmw

    My experience @ Bmw Fremont was outstanding the process to buy a much easier than other dealer


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    My experience @ Bmw Fremont was outstanding the process to buy a much easier than other dealer

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • CPO Purchase

    Came here on a Saturday, the dealership was busy. Vincent was helping out with checking the value of my existing vehicle and getting my purchase p...


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    Came here on a Saturday, the dealership was busy. Vincent was helping out with checking the value of my existing vehicle and getting my purchase process started with a vehicle I want to purchase. Vincent was really helpful at explaining the process and warranty coverage policies.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Sarah Correa

    From the LA area and was working with Jorge. Nice guy who went above and beyond. Made my first time buying a new car a pleasant experience! Two th...


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    From the LA area and was working with Jorge. Nice guy who went above and beyond. Made my first time buying a new car a pleasant experience! Two thumbs up for him!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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