Reviews
I appreciate the positive customer service every time I
I appreciate the positive customer service every time I go to this dealership. There is another dealership closer to me, I am more than happy to drive to this one.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are so happy to read such a great review about BMW of Fremont! Drive safe, and we'll see you on the road.
Service team is efficient and timely.
Service team is efficient and timely. They have always been professional and given me great advise on how to take the best care of my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
fast, efficient, courteous, and effective services.
fast, efficient, courteous, and effective services. My service advisor Matthew was great. Loved the video of the multipoint inspect he forwarded for my review. It is the services that I expected and it make me feel good about the care of my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
No loaner.
No loaner. No pickup service. Wait for 4 hours just for the first time maintenance (simple oil change) Never come back
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4820 to discuss what we can do to help.
Very professional and efficient service.
Very professional and efficient service. An inspection report was provided for the multi-point safety check.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Been going to the BMW dealer on Fremont since I moved
Been going to the BMW dealer on Fremont since I moved from Chicago 4 year ago. The service is excellent from the time I make an appointment to the time I pick up the car. Information in reference to the repairs needed and the cost is provided and relatively accurate.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent customer service.
Excellent customer service. good communication and friendly technicians. On time reutrn of the vehicle and would def come back here again for service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.
Professional staffs, Excellent Customer care and
Professional staffs, Excellent Customer care and communication, Convenient, Excellent quality of service, Nice workshop, Timing.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Wide selection of vehicles, knowledgeable sales people,
Wide selection of vehicles, knowledgeable sales people, and exceptional customer service. Omar is extremely helpful and transparent. We're pretty satisfied with the service and our new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Liang, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
No available car loaner,very very long wait.
No available car loaner,very very long wait.The complimentary car wash was a trash.I only come here because it’s the closest BMW service.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we appreciate you taking the time to respond. The staff at BMW of Fremont take our reviews very seriously. If you'd like, please contact our General Manager at (510) 224-4820. We'd appreciate the chance to make your experience a positive one.