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AutoNation Toyota Hayward

(2,229 reviews)
Visit AutoNation Toyota Hayward
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
New (877) 850-6168 (877) 850-6168
Used (877) 469-5249 (877) 469-5249
Service (833) 645-6531 (833) 645-6531

Reviews

(2,229 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota Hayward from DealerRater.

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Jim Smith was an excellent guide and supportive

Jim Smith was an excellent guide and supportive communicator who facilitated the repair process and ensured the work went well. The mechanical team performed high quality work completely addressing the problem with the steering dampener. What could have been incredibly inconvenient was made manageable due to the outstanding service team at AutoNation Hayward Toyota. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service was good.

The service was good. In addition to the service I requested, Service manager also showed me additional services he suggested.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service was good, but poor communication left me waiting

Service was good, but poor communication left me waiting an hour after my car was finished.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ahmad Qayomie is the guy helped me get my dream car gave

Ahmad Qayomie is the guy helped me get my dream car gave me different options to help me get it most definitely recommend to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellence trato muy amables todo el equipo de ventas

Excellence trato muy amables todo el equipo de ventas como financiero Muy recomendable auto nation

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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This dealership has always taken care of me and my auto

This dealership has always taken care of me and my auto routine maintenance and when unexpected issues have come up and have always provided me with excellent customer service when I have had scheduled appointments and unscheduled ones as well . Always get checked in and seen in a timely manner and my car is always ready within the quoted time of was told or sooner. Every one there from the people that take your incoming info to advisors and receptionists on the phone are all very courteous and professional. I would not hesitate to recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This dealer had tremendous customer service the staff

This dealer had tremendous customer service the staff we’re extremly helpful helping us with anything, especially the financial team. Quick buy, excellent price very recomendable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Heidi and Anthony are awesome customer service, highly

Heidi and Anthony are awesome customer service, highly appreciated , they’ve professionalism are highly appreciated

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

The service dept has very helpful knowledgeable people.

The service dept has very helpful knowledgeable people. There is a comfortable waiting area. And even uber if you need it. They worked me in on last min basis for my dead warrantied battery. I will definitely return.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Best customer service Clean Nice waiting area

Best customer service Clean Nice waiting area Tv WiFi Coffee room Satisfy Excellent On time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Armando, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!