Jimmy Vasser Chevrolet of Napa

New 866-696-9992 Dealer Website
Used 877-227-1690 Email Dealer
Service 866-651-1093

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Reviews

Average Ratings

5.0
8 lifetime reviews.
  • New 2017 Pick Up

    The salesman, Ernie Pezzola, went the extra mile in searching for, and finding, exactly the truck that I wanted and at a fair price. The rest of ...

    Dealer Response

    Congratulations on your truck, Gene! Thank you for taking the time to write about your experience with us. At Jimmy Vasser Chevrolet, we are deter...


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    The salesman, Ernie Pezzola, went the extra mile in searching for, and finding, exactly the truck that I wanted and at a fair price. The rest of the Jimmy Vasser team also was very accommodating and efficient in helping to complete the transaction.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Congratulations on your truck, Gene! Thank you for taking the time to write about your experience with us. At Jimmy Vasser Chevrolet, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I'm so happy to hear Ernie and our team were able to help find the perfect vehicle for you. We would love to work with you again. Best, Robert Yan GSM robert@jvasser.com 707 255 7600


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  • I was looking for something specific

    This was the best car buying experience I've ever had. I told them what I was looking for and what price I was aiming for, I had a very specific c...

    Dealer Response

    Joe and Bernard, thank you for sharing your experience! This is exactly what we aim for with all of our guests. We do our best to provide a comfor...


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    This was the best car buying experience I've ever had. I told them what I was looking for and what price I was aiming for, I had a very specific criteria and wasn't sure if I was even being realistic. But they searched long and hard and found EXCACTLY want I was looking for! I couldn't believe it! Within a couple days I was driving my new Chevy Silverado. Ive already recommended this dealership to multiple people. If your nervous about buying a car because you don't want to spend hours at a dealership, don't worry! Go to Jimmy Vasser Chevrolet. They take care of you as if they are buying the car for themselves. I am over IMPRESSED!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Joe and Bernard, thank you for sharing your experience! This is exactly what we aim for with all of our guests. We do our best to provide a comfortable experience so that you feel confident in your purchase and that you're getting exactly what you're looking for. We're so glad you had a fantastic visit with us and we can't wait to work with you again soon. Congratulations on that new Silverado!


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  • New car purchase

    Thank you for making my purchase easy and pleasant. Ernie was very easy to deal with and accommodating with the purchase of our new vehicle. I loo...

    Dealer Response

    Darren, thank you so much for this 5-star review about your experience! We always enjoy hearing from our customers. I am pleased to hear that Erni...


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    Thank you for making my purchase easy and pleasant. Ernie was very easy to deal with and accommodating with the purchase of our new vehicle. I look forward in doing business with your establishment. Thanks for the great service! Darren C

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Darren, thank you so much for this 5-star review about your experience! We always enjoy hearing from our customers. I am pleased to hear that Ernie and our team was helpful and accommodating during your visit. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. Sincerely, Robert Yan GSM robert@jvasser.com 707 255 7600


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  • Jorge Delgado is a SUPERSTAR!

    My husband and I were looking for a first pickup for our son. My husband happened upon the Jimmy Vasser Chevy site and found a potential option. I...

    Dealer Response

    Renee, thank you for traveling to Jimmy Vasser Chevrolet from quite a distance to do your business and for taking the time to write such a detaile...


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    My husband and I were looking for a first pickup for our son. My husband happened upon the Jimmy Vasser Chevy site and found a potential option. I called for additional information and was very fortune to be connected with Jorge Delgado. What a true delight. His enthusiasm was infectious and he went above and beyond the line of duty for us. He answered so many questions, and actually sat in the vehicle to assure that everything he was saying was correct. Because we couldn't come to the dealership easily, he took multiple pictures, sent us the CARFAX and even made us a video. He convienced us to drive six hours, to check the vehicle out. He was kind enough to get the paperwork ready so that if we did decide to make the purchase, we could get back on the road for the six hours drive back home, as quickly as possible. When we arrived, Jorge had come in, on his day off, to close the deal. Jorge was very proficient, professional, friendly and transparent. He told us exactly what we were buying and everything he had told me on the phone, was truthful. In addition, the other staff were also friendly and helpful and the dealership was clean and appealing. My husband has already started to talk about upgrading his pickup and returning to do business with Jorge. Jorge is the best vehicle sales associate my husband and I have ever dealt with. We will be recommending him and the Jimmy Vasser Dealerships to our family and friends. Thanks again Jorge.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Renee, thank you for traveling to Jimmy Vasser Chevrolet from quite a distance to do your business and for taking the time to write such a detailed review about your experience with Jorge. We are very glad to hear that your experience has been very positive. We thank you for your business and we hope to see you again! Sincerely, Robert Yan GSM robert@jvasser.com 707 255 7600


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  • Getting a new truck at Jimmy Vasser in Napa

    Being a very particular customer, Lloyd and the crew had to work hard to find the truck I wanted. For me, it was a low stress, pleasant experience

    Dealer Response

    Thank you for this amazing review, Rich! We really appreciate you leaving us your input. We are very pleased to hear that Lloyd and the crew could...


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    Being a very particular customer, Lloyd and the crew had to work hard to find the truck I wanted. For me, it was a low stress, pleasant experience

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for this amazing review, Rich! We really appreciate you leaving us your input. We are very pleased to hear that Lloyd and the crew could make your car shopping experience so pleasant. We are glad to hear you are loving your new truck. If you need anything else in the future please feel free to come back and visit us any time! Best, Robert Yan GSM robert@jvasser.com 707 255 7600


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  • Great Service, Great Purchase = One Happy Veteran!

    I had a GREAT experience here! Christian was a great salesman, didn't pressure me yet answered all my questions. The car I wanted was exactly wha...

    Dealer Response

    Korin, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience with Christian here...


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    I had a GREAT experience here! Christian was a great salesman, didn't pressure me yet answered all my questions. The car I wanted was exactly what I purchased and at a better rate and payment than my previous vehicle. It was clean and ready to go for my children and I. Thanks again for a great experience!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Korin, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience with Christian here at Jimmy Vasser Chevrolet! If there is anything else we can do for you just give us a call! Enjoy your purchase. Robert Yan GSM robert@jvasser.com 707 255 7600


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  • terrible new car delivery

    Bought a new Camaro SS with stains covering all painted body parts, windows and wheels. Called salesman to explain problem told him my local detai...


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    Bought a new Camaro SS with stains covering all painted body parts, windows and wheels. Called salesman to explain problem told him my local detailer was going to try and clay bar and polish car and hope all stains would be removed. Salesman said OK and to let him know how successful this was,Called again next day and informed salesman detailer was 95% successful in the stain removal, he said I'am glad you took the car to a professional detailer because our guys are only wash guys and would not do that great of job removing these stains. When i asked for reimbursement the general manager refused saying Vasser Chevrolet had not authorized such action. [ brand new car with salesmans OK did not satisfy this general manager!!! REALLY!!! Also, when I left the dealership the tires on this NEW car were 7 pounds under inflated. Also, under hood was filthy dirty and i spent one hour cleaning an engine compartment on this NEW Camaro. I`am still going round and round with this dealership, and can`t believe they would sell a new car in this condition and not stand by the OK I received to get the car detailed as instructed by the salesman. Stay away from this dealer at all costs,

    Does not recommend this dealer
    Did make a purchase
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  • Excellent Service

    I had my vehicle serviced at Jimmy Vasser Chevrolet and am very pleased with how nice everyone was. They made me feel very comfortable with what n...


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    I had my vehicle serviced at Jimmy Vasser Chevrolet and am very pleased with how nice everyone was. They made me feel very comfortable with what needed to be done to my vehicle. They came as a referral from a friend and I would recommend them to anyone else who needs service. They are great. I am also a big fan of Jimmy Vasser, a legend in the racing world! I really trust this dealership and will do business with them again.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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