Certified Import Auto Sales

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Reviews

Average Ratings

4.5
Average based on 26 reviews.
  • Love My New IQ

    !!! I LOVE MY NEW CAR !!! Purchasing for Certified Import Auto Sales was such a pleasure, working with Bret was so great he made the process very ...

    Dealer Response

    I am glad to hear you are enjoying the new vehicle, Debra it was our pleasure to help and make the process as painless as possible. Thank you Bret


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    !!! I LOVE MY NEW CAR !!! Purchasing for Certified Import Auto Sales was such a pleasure, working with Bret was so great he made the process very simple and I felt at ease working with him which is harder to do when your an older woman. This is a dealer that will treat you with respect and not try to take advantage of you. Thank you so much Bret. Debra.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    I am glad to hear you are enjoying the new vehicle, Debra it was our pleasure to help and make the process as painless as possible. Thank you Bret


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  • Car sales at its best

    Called about a Scion iQ made a deal with Bret the salesman. He left employment a day later. I contacted the dealer and spoke with Leon who apologi...


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    Called about a Scion iQ made a deal with Bret the salesman. He left employment a day later. I contacted the dealer and spoke with Leon who apologized for brets departure. Leon upheld the deal and I purchased the scion from 200 miles away all over the phone. The deal went great and when I arrived to pick up the car I spent less than 30 minutes. Leon had all paperwork ready and the car also ready.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great No Hassle Experience

    Had the best car buying experience ever. We got a fantastic car at a great price. You get the keys and take it out for a test drive yourself, full...

    Dealer Response

    Michael, It was a pleasure spending time with and your wife, I hope you both are enjoying the new vehicle. Thank you Bret


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    Had the best car buying experience ever. We got a fantastic car at a great price. You get the keys and take it out for a test drive yourself, full disclosure, honest negotiation and fast and easy low rate financing is arranged. Bret was really great to work with. Check their inventory if you are looking for a great low mileage used car and start here first.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Michael, It was a pleasure spending time with and your wife, I hope you both are enjoying the new vehicle. Thank you Bret


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  • Fantastic Dealer

    I bought a car for my Daughter from here, the easiest dealer to talk to and deal with. The Car was as represented, the car fax backed up every cla...

    Dealer Response

    Richard it was our pleasure, I am glad your daughter love's the new car. We wish you and your family a Happy Holidays and a Happy New Years. Than...


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    I bought a car for my Daughter from here, the easiest dealer to talk to and deal with. The Car was as represented, the car fax backed up every claim that was made. I went over and no pressure to buy the car just good honest sale. no one went with me on the test drive, i took my time and looked the car over with no pressure to buy the car. Once I got the money together the deal was made over the phone and the paper work was ready I was in and out in 5 min. The price was fair and will return for my next car purchase.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Richard it was our pleasure, I am glad your daughter love's the new car. We wish you and your family a Happy Holidays and a Happy New Years. Thank you Bret


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  • Best Car Sale

    Was skeptical about a car we were looking at at first so decided to take quick a look. Best decision ever. Bret and Edward know their stuff. Answe...

    Dealer Response

    It was our Pleasure Mr. Langevin, We are pleased that you had a great experience and that you are very happy with your purchase. We wish you and ...


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    Was skeptical about a car we were looking at at first so decided to take quick a look. Best decision ever. Bret and Edward know their stuff. Answered all our questions quickly and didn't play games. First time visiting they let us look around and shared everything they knew about the car we were looking at. Didn't try to talk us into another car, simply gave excellent quality service. When we came back wanting to buy, we called ahead to make sure it was a good time and the paperwork was ready when we arrived. Bret went over everything with me and we were in and out quickly without hassle. I don't have one negative thing to say about our experience, only praise. Passing on this hidden gem to our friends.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    It was our Pleasure Mr. Langevin, We are pleased that you had a great experience and that you are very happy with your purchase. We wish you and your Family a Happy Holiday. Thank You Bret


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  • Awesome Experience

    Certified is the place to go, I spoke with a very good friend of mine you stated he had a friend in the car business and that I did not just want ...

    Dealer Response

    Crystal, Thank you for allowing us to help you with your new vehicle, It was a pleasure meeting you and thank you for all your hard work. Being ...


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    Certified is the place to go, I spoke with a very good friend of mine you stated he had a friend in the car business and that I did not just want to deal with anyone. He spoke highly about Certified Import Auto Sales, he provided me the gentlemans name and number I called and spoke with Bret he was very polite and answered all my questions which was awesome. I explained I was looking for something newer with low miles Bret told me about a 2015 Toyota Camry I made an appointment to meet with him, I fell in love with the vehicle and worked out a deal that made me feel comfortable I am a older women that is a school teacher so I did not want to be taken advantage of. I will tell you this if your in the market for a used vehicle go see Bret..... I love my Camry Thank you Crystal.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Crystal, Thank you for allowing us to help you with your new vehicle, It was a pleasure meeting you and thank you for all your hard work. Being a teacher is not easy....I wish you and your family a happy holidays. Bret


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  • awful owner

    Spoke with the owner on the phone, was extremely rude and disrespectful too me as soon as he answered the phone. I told him that I didn't apprecia...

    Dealer Response

    There is not a business in this world that can please every consumer every time. This particular customer called Our Store asking us for our best ...


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    Spoke with the owner on the phone, was extremely rude and disrespectful too me as soon as he answered the phone. I told him that I didn't appreciate the way he spoke to me and he actually ended up hanging up on me. Wouldn't recommend anyone do business with this dealership. I used to sell cars and he is the prime example of what not to do to a customer.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    There is not a business in this world that can please every consumer every time. This particular customer called Our Store asking us for our best price, I proceeded to ask this customer how they would like to pay for this transaction and I was told you do not need to know all that all that matters is your price. I stated to this customer I understand however you really need to look at it before just to make sure it's what you want and what you expected, T told the customer a price he got mad at us because the price did not meet his satisfaction. I am sure 90% of the consumers will agree with me that if a customer is looking at an older vehicle with more then 90,000 miles that the price really does not matter if a customer does not approve of the vehicle YES OR NO? If a Consumer is looking at a newer vehicle then its a completely different story, I am a firm believer that if a customer is shopping for a used vehicle they really need to make sure what they are buying before anything its only the right thing to do when someone is making a big investment. Once this customer started to be rude and offensive and use foul language YES I DID SAY I AM SORRY BUT THIS IS NOT THE RIGHT VEHICLE FOR YOU I HOPE YOU HAVE A GREAT AND I HUNG THE PHONE UP !!! We are a family owned and operated and we provide the best customer service we can on every customer every time in every situation. No we can't sell a car to everyone nor can any other dealership, But based on all the websites and all the reviews we receive we are priced aggressively and we have a lot of great reviews from a lot of awesome customers we do business with.


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  • Changed my opinion of small independent dealers

    I've bought a lot of cars over the years and admittedly, I have always been a little apprehensive of these smaller dealerships mainly because I wa...

    Dealer Response

    Jason it was our pleasure, We are glad your happy and enjoying the new vehicle. You know how to reach me if you need anything. Thank you Bret


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    I've bought a lot of cars over the years and admittedly, I have always been a little apprehensive of these smaller dealerships mainly because I was screwed over by one in the past which left a bad taste in my mouth. Bret, the owner, helped change my mind as he was a pleasure to work with and I appreciated his candor and straight-forwardness. Saw a 2012 Mustang listed online (priced a couple thousand less than others in the area), swung by, asked to drive it-- He threw me the keys and said "have fun." Still bitter from my aforementioned experience and despite the car still being under warranty, I wanted to take it to a Ford dealership for a pre-purchase inspection which he had no absolutely problem with, and of course it checked out. Agreed on a price, got me a great finance rate, and it was a done deal. Simple. No games. Give these guys a shot, I think you'll be pleasantly surprised.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Jason it was our pleasure, We are glad your happy and enjoying the new vehicle. You know how to reach me if you need anything. Thank you Bret


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  • AWESOME Experience!!!

    Bret was a pleasure to work with and the buying experience was a joy! He helped me through the process from beginning to end. I am from Albuquerqu...

    Dealer Response

    Norman it was a pleasure as well, I enjoyed our conversations and good company. Please do not hesitate to contact me with any questions you might ...


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    Bret was a pleasure to work with and the buying experience was a joy! He helped me through the process from beginning to end. I am from Albuquerque and saw his listing for my Mini JCW coupe online. Called him up and he was negotiable with the price and assisted me with financing. Super knowledgeable and has been in business for over 15 years. Very personable and picked me up from the airport to make my trip effortless. Even when I had to postpone my trip by a week he was great and was helpful with guiding me through it. I recommend buying from him! His prices are great and I will definitely work with him in the future:) Thanks Bret, Norman J Wagner

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Norman it was a pleasure as well, I enjoyed our conversations and good company. Please do not hesitate to contact me with any questions you might have. I wish you and your girl the best and enjoy your holidays....Bret


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  • Great Service

    My husband and I few in from Baker, La to purchase a Mercedes ML350 2010. Our flight was delayed and we did not arrive to Phoenix until 9:30 pm. H...

    Dealer Response

    Alicia, It was our pleasure, you and your husband where great to talk with and we are glad you love the new vehicle. Thank you again you both enj...


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    My husband and I few in from Baker, La to purchase a Mercedes ML350 2010. Our flight was delayed and we did not arrive to Phoenix until 9:30 pm. However, the dealership waited for us and even picked up from the airport. Once we arrived at dealership we looked the car over and took it for a test drive. I thought I was sitting in a brand new car off the showroom floor. The interior as well as the exterior was in A1 condition for a used vehicle. We drove 1400 miles back home we no troubles and no worries. The price was great and the customer service was excellent. Thanks again Bret & Zoya. You guys are great!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Alicia, It was our pleasure, you and your husband where great to talk with and we are glad you love the new vehicle. Thank you again you both enjoy the rest of your summer. Bret & Zoya


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