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I've recently relocated from Indiana and don't have great credit and my fiance doesn't have any. Frankie and the staff at preferred auto credit worked... with us and gave us options on cars that would work within our income parameters and most importantly a car that we actually wanted and weren't just stuck with ,the customer service is second to none and the people are real down to earth folks ,I'd definitely recommend giving them a shot
I admit after reading some of the reviews I was reluctant. I however needed a vehicle, I called and spoke with Frankie. After I missed an appointment or... 2, I asked Frankie if I could start the process over the phone. Instead everything was done by text message. I don't expect everyone to take my approach (but it worked for me). I would not take possession of the vehicle unless I was officially approved by a lender. Once approved, Frankie actually drove the vehicle to me(not ever stepping a foot in the dealership), the truck had a major issue wrong with it, but it was promptly addressed and fix. Frankie even brought the truck back to me. I really hope this is a new way of selling cars, this was by far one of the easiest transactions in purchasing a vehicle ever. Frankie especially catered to my every need, I highly recommend him, he was honest and sincere with me. I've bought several vehicles over the years, and have been lied to and hustled by some. I unfortunately had to file bankruptcy, I told Frankie my concerns and he addressed each one. Thank you Frankie for all your help with getting me back on the road. I would recommend you in a heartbeat.
Nerver again STAY AWAY FROM THIS LITTLE DEALER paperwork is a nightmare, and no one takes responsibility for completing anything with the customer, they... give you the run around all the time, you talk to someone different every time you call or go in. They are an unorganized mess and will waste plenty of your Time
Never again paperwork is a nightmare, and no one takes responsibility for completing anything with the customer, they give you the run around all the time,... you talk to someone different every time you call or go in. They are an unorganized mess and will waste plenty of your time stay away from this place
It seems like these guys can get a loan for people with bad credit and other credit issues - but be prepared to do everything else for yourself, give yourself... the best service ever, find the car YOU WANT, do your own research their suggestions don't make any sense at all, they don't take into consideration if you are single, have a family need a small car, large car or anything else, paperwork is a nightmare, and no one takes responsibility for completing anything with the customer, they give you the run around all the time, you talk to someone different every time you call or go in. They are an unorganized mess and will waste plenty of your time if you let them! IT'S UP TO YOU TO GET WHAT YOU'RE DESERVE, THEY ARE ONLY THERE TO GET LOANS APPROVED.
Stay clear of this place. I signed a contract, drove a car for almost a month, was told they were waiting on paperwork from the bank time and time again,... then got the call. The call to take the car back. After 28 days, they said the bank wouldn't loan enough for the car. Grant you I have bad credit, which is why I went there, but to let me think for 28 days the car was mine after signing a deal then calling me and telling me the deal i signed was garbage! Just be aware, if you go there and sign a deal, it means nothing. The car you drive off the lot in may end up going back and you will be told which car they can finance you for. On a good note, they did refund my down payment. Then I walked home.
I was so unhappy with the way things were done. I felt like they didn't care about anything after the sale was completed. When the process started I did... feel like they were being up front and not giving false hope about the deal, but the next day the atomphere was so different, like these weren't the same people. I don't feel good about the deal that I did with them.
PREFERRED AUTO WAS OUTSTANDING IT WAS AS SIMPLE AS GOING TO THE GROCERY STORE. CLINT WAS VERY HONEST AND SET A CORRECT EXPECTATION FROM START TO FINISH.... THEY FOLLOWED THROUGH ON EVERYTHING THAT WAS PROMISED. THE ONLY NEGATIVE ISSUE WAS MY CREDIT SCORE COMING OUT OF A BANKRUPTCY. I WISH THEY HAD MORE TRUCKS OR I WOULD OF PURCHASED MY SECOND VEHICLE FROM THERE, WILL DEFINITELY RECOMMEND WITH FIVE STARS.
Very awesome people. Very willing to work with any situation. I recommend anyone who is a first time buyer, go to preferred auto credit! Talk to Josh!