Reviews
Here's a polished version of your
Here's a polished version of your review: "Disappointing Experience with Winn VW I leased an ID4 from Winn VW, paying a $7,000 down payment and $450 monthly. The manager was manipulative, and the service team has been rude and unresponsive. My ID4 has several issues: - Poor mileage (only 140 miles per charge) - Multiple security concerns (car stops in the middle of the road) - 4 recalls Despite reaching out to Josh, I received no resolution. Instead, he contacted me about removing my Google review and cancelled my appointment. He was disrespectful and mishandled my personal information. I've been trying to get assistance for 8 months, but Winn VW has been unhelpful. My car has been sitting in my garage due to these issues. Considering legal action. Has anyone else experienced similar issues?
Here's a polished version of your
Here's a polished version of your review: "Disappointing Experience with Winn VW I leased an ID4 from Winn VW, paying a $7,000 down payment and $450 monthly. The manager was manipulative, and the service team has been rude and unresponsive. My ID4 has several issues: - Poor mileage (only 140 miles per charge) - Multiple security concerns (car stops in the middle of the road) - 4 recalls Despite reaching out to Josh, I received no resolution. Instead, he contacted me about removing my Google review and cancelled my appointment. He was disrespectful and mishandled my personal information. I've been trying to get assistance for 8 months, but Winn VW has been unhelpful. My car has been sitting in my garage due to these issues. Considering legal action. Has anyone else experienced similar issues?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Here's a polished version of your
Here's a polished version of your review: "Disappointing Experience with Winn VW I leased an ID4 from Winn VW, paying a $7,000 down payment and $450 monthly. The manager was manipulative, and the service team has been rude and unresponsive. My ID4 has several issues: - Poor mileage (only 140 miles per charge) - Multiple security concerns (car stops in the middle of the road) - 4 recalls Despite reaching out to Josh, I received no resolution. Instead, he contacted me about removing my Google review and cancelled my appointment. He was disrespectful and mishandled my personal information. I've been trying to get assistance for 8 months, but Winn VW has been unhelpful. My car has been sitting in my garage due to these issues. Considering legal action. Has anyone else experienced similar issues?
Here's a polished version of your
Here's a polished version of your review: "Disappointing Experience with Winn VW I leased an ID4 from Winn VW, paying a $7,000 down payment and $450 monthly. The manager was manipulative, and the service team has been rude and unresponsive. My ID4 has several issues: - Poor mileage (only 140 miles per charge) - Multiple security concerns (car stops in the middle of the road) - 4 recalls Despite reaching out to Josh, I received no resolution. Instead, he contacted me about removing my Google review and cancelled my appointment. He was disrespectful and mishandled my personal information. I've been trying to get assistance for 8 months, but Winn VW has been unhelpful. My car has been sitting in my garage due to these issues. Considering legal action. Has anyone else experienced similar issues?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Went to Winn VW Dealer to purchase VW Passat.
Went to Winn VW Dealer to purchase VW Passat. Mustafa was great to work with and really went above and beyond to secure our desired car. It was a pleasure working with him and I would highly recommend him.
Went to Winn VW Dealer to purchase VW Passat.
Went to Winn VW Dealer to purchase VW Passat. Mustafa was great to work with and really went above and beyond to secure our desired car. It was a pleasure working with him and I would highly recommend him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Exceptional Customer Service
Team members Nate, Josh and JV not only were very professional throughout the whole process and answered every question, They made sure we were making the right choice, no pressure!
Exceptional Customer Service
Team members Nate, Josh and JV not only were very professional throughout the whole process and answered every question, They made sure we were making the right choice, no pressure!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Winn Volkswagen in Newark
From the moment I walked in I was greeted by professional salesmen. They where attentive and interested in helping me. They have a positive attitude, knowledge about the cars and products and able to answer all my questions. I feel good about going there to buy my new car.
Winn Volkswagen in Newark
From the moment I walked in I was greeted by professional salesmen. They where attentive and interested in helping me. They have a positive attitude, knowledge about the cars and products and able to answer all my questions. I feel good about going there to buy my new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amazing Service
Peter was super helpful and went above and beyond my expectations. As soon as I walked in he great me with a smile and asked me if I need help. I told him that I was only there to do a test drive and next thing I know I was getting signing the contract for my new car. I would recommend everyone to go and do more business with Peter and JB.
Amazing Service
Peter was super helpful and went above and beyond my expectations. As soon as I walked in he great me with a smile and asked me if I need help. I told him that I was only there to do a test drive and next thing I know I was getting signing the contract for my new car. I would recommend everyone to go and do more business with Peter and JB.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great staff
Thanks to Peter, the sales guy and JV, Finance Manager making our car buying experience quick and painless👍🙏🥳 If you’re looking for a VW, this is the place to go. Thanks again for wonderful service👌
Great staff
Thanks to Peter, the sales guy and JV, Finance Manager making our car buying experience quick and painless👍🙏🥳 If you’re looking for a VW, this is the place to go. Thanks again for wonderful service👌
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Services
I recently had a great experience at Winn VW of Newark when I brought my vehicle in for a Running Board installation. The team went above and beyond to ensure that my vehicle was serviced correctly, and they kept me informed of its progress regularly. While I was there, I also got to see the new ID4 Pro S and was impressed by its performance. Winn VW of Newark has a large selection of ID4 models available with a $7,500 rebate from the factory and additional discounts from the dealership, making it a tempting option. I will definitely return to Winn VW of Newark when I am ready for my next new vehicle. Thank you, Winn VW for your excellent service.
Services
I recently had a great experience at Winn VW of Newark when I brought my vehicle in for a Running Board installation. The team went above and beyond to ensure that my vehicle was serviced correctly, and they kept me informed of its progress regularly. While I was there, I also got to see the new ID4 Pro S and was impressed by its performance. Winn VW of Newark has a large selection of ID4 models available with a $7,500 rebate from the factory and additional discounts from the dealership, making it a tempting option. I will definitely return to Winn VW of Newark when I am ready for my next new vehicle. Thank you, Winn VW for your excellent service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Customer service
This dealership, WinnVW, is the best place for customer service and car maintenance. The dealership has the best staff in every department. Very qualified and professional employees, always cheerful and greet you with a smile and they always remember my name. I love this place. The general manager of this dealership is what drives this company to such high standards that are expected of each employee. Each employee is a positive reflection of the standards that the general manager holds of himself. I could go to other dealerships and I have but I remain a loyal customer of WinnVW over the last 23 years have purchased approximately 10 cars through this establishment. Great place and keep up the good work!
Customer service
This dealership, WinnVW, is the best place for customer service and car maintenance. The dealership has the best staff in every department. Very qualified and professional employees, always cheerful and greet you with a smile and they always remember my name. I love this place. The general manager of this dealership is what drives this company to such high standards that are expected of each employee. Each employee is a positive reflection of the standards that the general manager holds of himself. I could go to other dealerships and I have but I remain a loyal customer of WinnVW over the last 23 years have purchased approximately 10 cars through this establishment. Great place and keep up the good work!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service
Brought ID4 in for the recall 1st time. The area is clean and nice. Doug is professional and friendly. He explained what was done to the car thoroughly. There was no issue with an intermittent door handle on our car. The car was a little wet to dry probably from the water test. I wish they would clean or wipe it up. The service time was a little long, we were out in 4 hours.
Great service
Brought ID4 in for the recall 1st time. The area is clean and nice. Doug is professional and friendly. He explained what was done to the car thoroughly. There was no issue with an intermittent door handle on our car. The car was a little wet to dry probably from the water test. I wish they would clean or wipe it up. The service time was a little long, we were out in 4 hours.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase