Sandy Sansing Ford Lincoln

Great response time in taking care of my F150. The people were nice and helpful on keeping me informed about my vehicle.

Staff was very friendly and helpful. The sales process was easy and not pushy like some dealerships.

Good vehicles. Service only average. Rigid adherence to "the book" when solving service and repairs. Will consider dealing in future.

Jennifer has always been very helpful in getting our car in for service and service has been very good.

Had an 8am appointment for my 2024 F-150 for an oil change and a wrench warning light. Dropped it off on a Wednesday, called around 4 pm to see if it was ready. The service rep told me they had not even looked at it. I asked why not since I had an 8am appointment. He basically told me that it could sometimes take 3 to 4 days to get to it. I told him that that was ridiculous since I had an appointment and just did not drop my truck off for whenever they had time for it. The next day I called around 11am to see what had been done. The service rep told me it might be ready on Friday. Again I told him that all I wanted was an oil change and to diagnose the wrench light. He went off on me and told me that the appointment I had meant nothing and that again it could take 3 to 4 days to just look at my truck. Anyway, I told him just do the oil change and I will bring it back for the wrench light, which went away after the oil change. Terrible customer service for a new 2024 King Ranch truck. Why schedule an appointment if they are just going to let your truck sit there for days.

My sale person, Michael Flynn was great to work with. I told him what I was looking for in a vehicle and he showed me a few options that were on the lot. I purchased the one that best fit my needs. Great experience.

Friendly staff, and great service. The service dept is top notch and very informative on what needs to be done

Horrible, we brought a car from here 2 months ago and the car is giving us problems. Took the car to a mechanic shop and they told me it was the engine. I called Sandy Sansing and spoke with manager Steve. He was very rude and did not want to help. He said I was being “aggressive”. I did not once curse or called him out his name. I called him sir through the whole conversation. He tried to start confrontation but I did not allow him to upset me. I tried to inform him they sold a car with a bad engine but instead of trying to help figure out the situation he tried to rush me off the phone and said it’s nothing they can do. It’s is not right that they are selling cars with bad engines.

I’ve purchased my last two vehicles from Sandy Sansing Ford in Daphne. Excellent service!

Easy in and out. Service manager very friendly and helpful. Text process works flawlessly thanks