Tri-Cities Chrysler Dodge Jeep Ram

Friendship treated my wife and I great and with respect. Best dealership ;my sencier thanks for the help our salesman gave us we appreciate it very much.

Will not reccommend this place to anyone. Period. Once you sign papers, they are done with you. No niceities left. Poor service. I purchased , but never... again. Lesson learned.

My experience with Tri-Cities Chrysler Dodge Jeep was great. I live in Boone, NC, which is about two hours away and did not want to waste a trip. I can... say with 100 percent confidence the drive was worth it. I was quickly paired up with Ricky Leonard to help with the purchase of my Jeep Grand Cherokee. Ricky was most helpful, honest and attentive to our needs. I returned to the dealership a couple days after the purchase was complete to pick-up an order for floor mats. Ricky immediately greeted me. He was again a pleasure to work with. I will definitely return to Tri-Cities and refer any friends or family that are in the market for a new car.

My wife and I looked at a used Silverado. There were warning lights on that "would be taken care of" the next day as the service department... was closed. Paperwork showed the problems. The service department expected US to pay for those repairs. I left them at over $600 in parts and went to sales manager. He said they would only run a diagnostic. The salesman snubbed us and slapped us in the face with a thank you card in the mail!

My wife and I were going to buy a car there, and with our credit being what it is we asked for help from my wife's sister and she agreed to help.... Our agreement was set for the following Tuesday after the Thursday we went. Then we received a call Friday, that we could go ahead and come get that car on Friday, leave the car we were trading and come back Tuesday and sign the papers for the car. My wife asked if they were sure she could come and get the car without her sister and bring it home. They assured her she could come and get the car, leave hers and come back Tuesday for the paperwork. Turns out she was needed to pick the car up but was never informed that when they called. Will never go there for service again, they are liars and just want to make the sale regardless of who they hurt.

My father and I were going to purchase a new charger hellcat from this dealership until we went to test drive it and they asked to run his credit. Just... to test drive it. We didn’t dress in our expected suit and tie I guess. Little did they know, we were going to put $30k down and pay for the rest monthly. We could have written a check and be perfectly fine financially. Guess you all shouldn’t go by looks.

Was looking at purchasing a new Cherokee Sport. This dealers first offer on my Dodge Charger R/T trade was $900. I'd rather you tell me you don't want... my car than make an offer like that. Ended up trading at a different dealer who's first offer on my car was $5800.

This is the second I have bought form them Randy Hutton was the sale person both time very nice cares about helping u to getthe best j one j. Jothere... to randy I know hedo tthis best to find you what u want good salesman if ever need another will deal with randy

Walked in planning to purchase truck. I met with Skippy,first. We talked about wants,needs, and compromises. After completing conversation, we settled... on a vehicle. Lewis, the manager worked out an agreement, which was satisfactory. Going in with realistic views always helps during negotiations. I have no complaints. Skippy was great and willing too listen. Thanks to everyone.... MERRY CHRISTMAS. MY ECHO DIESEL IS AWESOME. 4wheel drive, and silver

Rick Leonard was awesome in helping us purchase our 2017 Dodge Ram 1500. Great service and very informative! Will remember him for future purchases.