Wallace Chrysler Jeep Dodge Ram

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Reviews

Average Ratings

4.8
244 lifetime reviews.
  • Great Service Advisor

    I have been bringing my truck there now for several repairs and I always to to Mitzi at the service desk. She is honest with me and friendly and a...


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    I have been bringing my truck there now for several repairs and I always to to Mitzi at the service desk. She is honest with me and friendly and always tries to help me out . If I need it by a certain time she makes it happen...if I have questions, I never feel like they are stupid questions or too many questions....I never used to go to dealership auto repair because of the cost and people always say oh they charge too much...but I have been pleasantly surprised by this dealerships service center and especially the professionalism of the service advisor Mitzi.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 2017 Jeep Cherokee

    From the time I walked through the door until I left in my new Jeep, everyone there was friendly and courteous, always smiling. I dropped in, no...


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    From the time I walked through the door until I left in my new Jeep, everyone there was friendly and courteous, always smiling. I dropped in, not expecting to be approved for anything let alone the exact vehicle I had been looking at for some time now! This is the second vehicle I purchased at Wallace CDJR, and will return when it's time for a new one! A big thank you to all involved in putting me in the drivers seat of my new Jeep (Gene, Penny and everyone else).

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • over heating solved

    Hope this is the answer...Chrysler should be ashamed that a hose clamp was rotted in 3 years...


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    Hope this is the answer...Chrysler should be ashamed that a hose clamp was rotted in 3 years...

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Oil cahange

    I was squeezed in and told I would have to leave car till end of day. When I arrived was told about 3-4hours. What a surprise to get it done in 21...


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    I was squeezed in and told I would have to leave car till end of day. When I arrived was told about 3-4hours. What a surprise to get it done in 21/2 hours. Get Service

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Service Review

    Service facility was out dated compared to the rest of wallace's dealerships!


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    Service facility was out dated compared to the rest of wallace's dealerships!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Wallace has earned my trust

    Came thought in a very difficult situation; New SRT Viper left me stranded far from home. Mitzy was fantastic in keeping me updated and the tech d...


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    Came thought in a very difficult situation; New SRT Viper left me stranded far from home. Mitzy was fantastic in keeping me updated and the tech did a wonderful job diagnosing an intermittent problem and returning the car in an enclosed carrier. Thanks again gang!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • My Willey

    From the first contact to the last contact everyone I spoke with was pleasant, accommodating and professional. It was a very enjoyable experience.


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    From the first contact to the last contact everyone I spoke with was pleasant, accommodating and professional. It was a very enjoyable experience.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • service and tire rotation

    the service people at Wallace are very good, polite and helpful..


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    the service people at Wallace are very good, polite and helpful..

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great experience

    Great salesperson and finance person, love my new vehicle.


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    Great salesperson and finance person, love my new vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • willing to help

    The service manager was very friendly and determined to help me with my mechanical problem even when i didn't have a service appointment


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    The service manager was very friendly and determined to help me with my mechanical problem even when i didn't have a service appointment

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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