Hertz Car Sales Mesquite

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
28 lifetime reviews.

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  • 1.0 out of 5
    July 30, 2020

    Price was quoted online well below the market value ...I attempted to buy and secure online, through email ..poof it just sold ..looking at the history... report of the vehicle it had sold week before

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    May 3, 2020

    When I went into Hertz Car sales I already knew what I wanted from talking on phone communication with Scott Wallace. He told me exactly what I needed... to do to buy an used car from Hertz and the transaction when quickly and smoothly. I drove home that evening with a car I love. I would definitely recommend a friend.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • December 2, 2016

    I am super glad we decided to purchase a car from Hertz (initially considering a private party sale)! There is no doubt you get a top notch service! In... Mesquite Centre, we were helped out by Lee Wilson and Egor and the process took just slightly more than an hour (including test drive and the paperwork). There are no hidden fees and you get the price as seen on the web!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Dear Ruscar! Thank you very much for your trust and the opportunity to serve you! Enjoy your beautiful vehicle for years to come and keep us in mind... for you future automotive needs! Lee and Egor Hertz Car Sales Mesquite

  • 4.0 out of 5
    February 24, 2020

    We bought a 2018 Toyota Sienna in December 2019 at this location and have driven it ~$2k miles. We tried Hertz Rent2Buy and had a poor experience. After... returning that car we looked at vans for sale and found a couple of options at Hertz Mesquite location. Here is what i liked: 1. No hard sell but no negotiation. The only upsell was warranty which i declined. 2. Sales people are not commission based on sale price (flat fee) 3. Cars were clean and reconditioned. The process was not high pressure 4. 7 day return policy - i was able to have the car looked at by the mechanic after purchasing the vehicle. What i didnt like too much 1. The facility is old and small. They havent invested in a nice showroom like dealership but maybe that helps them sell cars cheaper than dealership 2. Cars are rental returns so they have been driven by lots of drivers. However, we thought we were safe with the minivan and who would rent a minivan to drive it hard Its a great stress free way of purchasing cars.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    February 16, 2020

    Great car helpful staff friendly sales persons and lots of nice trucks and cars to choose from Great place to buy a new or used car or truck with no... pressure

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 4, 2018

    First time I leave a car lot knowing I got a great deal. Salesman Richard was great to work with and finance found me a good rate. Very happy with my... purchase.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We're so pleased to hear it. Thank you for your 5-star review, Richard. We are happy our local team was able to provide you the customer service you d...eserve.

  • 2.0 out of 5
    January 22, 2018

    This is the most boring facility that you will EVER go to. The salesperson was a dud and had no involvement in the sales process except to type in the... deal. He was totally not a sales person..I initially thought he was the mechanic there but later found out that the dude is my salesperson. No enthusiasm whatsoever. When he was writing up my deal and entering numbers in his computer and waiting to print out final papers, he had me wait outside and then hurried to write up another deal for another customer which another salesperson was sitting in his make-shift office and twiddling his thumb.. The facility has nothing at all to offer, not even coffee and not even crumbs on the floor. LOL... They don't negotiate the prices at all and a lot of their 2017 cars have scratched paint and some even have bumpers that seemed like it was hit but if you ask them they have ZERO clue on the history of the car and will not be interested at all in finding them as well. As as I said this was the most boring experience in car buying that I've had in last 15 years.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Dear SAJ, we appreciate your business very much and apologize that you felt your experience was boring. We will definitely take it up a notch and mak...e your buying process more entertaining next time! Please keep us in mind should any vehicle needs arise in the future! Hertz Car Sales Mesquite team.

  • 5.0 out of 5
    August 21, 2016

    Everyone at Hertz Mesquite were friendly and helpful, our salesman Lee was great and I highly recommend. Lee and Hertz made buying a car effortless. ... Walked out in 2 hours with a the car we were looking for at the best price we could find for the low miles. They got us a low low interest rate and we couldn't be happier with our purchase.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Dear Jennifer! Thank you so much for your business and kind words! It was a privilege to serve you and please let us know if we can be of any assista...nce to you in the future! Thank you once again and Happy Holidays!

  • 5.0 out of 5
    June 30, 2016

    When I inquired online about a vehicle at Hertz Mesquite, Lee Wilson responded within minutes! He and the team made the buying process so easy. Lee even... contacted us after we'd brought our vehicle home to see how things were going. It is common in car sales to feel like a salesperson is being deceitful, but the business model at Hertz is so transparent. We felt like Lee and the team truly had our best in mind.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 10, 2016

    I was met at the DFW Airport and got to test drive my car from the airport to the dealership. The paperwork process was relatively smooth and I was off... the lot within about 2 hours. I was treated very well.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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