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Reviews

Average Ratings

3.9
16 lifetime reviews.
  • Great service

    Great service and really nice team of people. Highly recommend


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    Great service and really nice team of people. Highly recommend

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • A refreshing car shopping experience!

    I was not impressed with the initial response from the website's "quick quote" as I got an email instructing me to call or come in, then a voicema...


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    I was not impressed with the initial response from the website's "quick quote" as I got an email instructing me to call or come in, then a voicemail the next day with the similar message. I happened to get a form email from Ray and provided my feedback and very quickly got a response from Dennis with a very straightforward price which got to the point. (essentially the reason why some customers want to use the internet versus in-person or phone) Dennis was also very prompt when I asked for breakdown (within minutes he sent a screenshot of the offer sheet!) and whether he had the color in stock I was looking for. He communicated with me on his day off to make sure all my questions were answered so there were no surprises at all during my trip in. My experience at the dealership itself went well and in about 2 hours (most of time was spent waiting to see the finance person to sign docs) everything was done. It was the easiest experience I've had thus far. The person who helped to sign my docs was very straightforward, did not try to sell me any additional services, and also did not pressure me to sign when I wanted to review some of the numbers first. The atmosphere in the dealership locations was also nice with the music actually. Since I'd been driving a rental car around for 6 weeks, Dennis also made it very easy for me to drop off my Enterprise rent-a-car as they have a contract with you guys, so I wouldn't have to drop it off and get shuttled over to the dealership. I even left some things in the car and had no problem going back to retrieve them after I got the new car. This is one of the least stressful experiences i've had in a dealership and I appreciate the straightforward nature of the interactions. No extra sales pitches, no hidden fees, etc. The numbers pretty much matched up to what I had calculated out and Dennis explained it all to me to my satisfaction. I was amazed that this price could be offered as it was easily below any of the other dealers in east bay I do wish that there had been some charge in the car when I drove it off. The gas was full and I thought the battery was charged up completely, but it was pretty much empty as I only had 2 miles on electric and used gas the whole way home. I am not sure if it was due to having to retrieve the car from a different lot that there wasn't enough time to charge it in the morning before my appointment using a level 2 charger, but everything seems to be working fine otherwise. After my lease is up, if I am in the market to continue to drive a Chevy car, FH Dailey would be the first place I would inquire with. Thanks!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Experience w. F.H. Dailey Chevrolet

    This is a great dealership with lots of inventory. Jim Brunelli is a great Internet Sales Manager.


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    This is a great dealership with lots of inventory. Jim Brunelli is a great Internet Sales Manager.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • FH DALY UNPROFESSIONAL CLOWNS

    Unprofessional sales people They had 5 people call us to come down for a car. Three salesmen greeted us and all 3 left us and ignored us. The car...


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    Unprofessional sales people They had 5 people call us to come down for a car. Three salesmen greeted us and all 3 left us and ignored us. The car we wanted they said we couldn't have but said we could have a grey of red one. We went 2 doors down and bought 2 brand new Nissans. I wanted another car so the next day i gave them another chance. They couldn't find car keys. For the car I wanted that was on display for sale then they couldn't open the door for a truck I wanted. I asked about another car and he chastised me for asking....then he ignored me. Then they begged me to stay..founf the keys and the truck was all of a sudden with another customer...i test drive the car and they approve me super high and then they say I'm not approved and they won't give me a copy of credit and they don't know how to put the car in Company credit....they tell me I need a cosigner they assumed I don't have a car I called in Nd the guy did my know the general Mgr.. last name and wouldn't dive his first Very sketcny

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Wameng

    ZEE, Sandy , and Don Was great. I highly recommend FH Dailey.


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    ZEE, Sandy , and Don Was great. I highly recommend FH Dailey.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Don't go here

    Brought my car in for service. The only thing the service writer wanted to do is up sell me on thing I don't need. They wiped my rims clean and cl...


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    Brought my car in for service. The only thing the service writer wanted to do is up sell me on thing I don't need. They wiped my rims clean and claimed tire rotated and PSI checked. They claim I had a coolant leak but they don't want to fix it under warranty. STAY AWAY FROM THIS PLACE!!!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great first experience!

    Overall, great service from all parties encountered. Tim Wong was very helpful in guiding me thru the repairs 'ask and answer' process. Even remin...


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    Overall, great service from all parties encountered. Tim Wong was very helpful in guiding me thru the repairs 'ask and answer' process. Even reminded me about a concern I'd forgotten about, when he noticed one of my dash 'alert' indicators was on! Kept me abreast of any/all changes while repairs were being done. Only ding is his writing... DEFINITELY a challenge trying to decipher his written words, but customer service was 'all good'! Cashiers were very friendly. While waiting, I strolled down to the sales showroom; great experience there. The personable salesperson's name escapes me at the moment; let's just say he was not a slim fellow, but patient and funny. Would definitely consider purchasing a new vehicle at FH Dailey Chevrolet. Hopefully, that will be very soon?!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Good customer service

    Inquired about a car and got called within the hour. Every question I had was answered. Did not end up buying a car from them but had a good exper...


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    Inquired about a car and got called within the hour. Every question I had was answered. Did not end up buying a car from them but had a good experience with what I needed to know.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Best Car Buying Experience Ever

    Easily the best new car purchase/used car trade in experience ever. Jim M. in the Internet Sales Department is an experienced professional who ens...


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    Easily the best new car purchase/used car trade in experience ever. Jim M. in the Internet Sales Department is an experienced professional who ensured I remained fully updated on the status of my new 2016 Camaro order. As a result, the close of my transaction was a transparent, enjoyable experience. I highly recommend F H Dailey Chevrolet to anyone in the market to buy a new Chevrolet vehicle!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Go to FH Dailey for the best buying experience eve

    My husband and I were a bit nervous initially going to FH Dailey, but they soon made us feel so important and valued, and worked so hard to find u...


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    My husband and I were a bit nervous initially going to FH Dailey, but they soon made us feel so important and valued, and worked so hard to find us exactly the right truck!, We had had a poor experience at another dealership in Vallejo the prior week and had walked away disappointed. Not so with FH Dailey! Denny, our salesperson, put us at ease, asked all the right questions, and made absolutely sure we had the exact truck we wanted at the price we could afford. He was friendly, professional, and well informed on the product. Thank you again, Denny - you saved us! Then we went to finance. This point in the vehicle purchase is where I turn my radar on, but there was no need at FH Dailey! Randy Hover, our financial specialist, gave us honest options, explained everything and allowed us to make our own choices. No pushing, no stuffing us into something we didn't want - just good, sound options that made sense and when we asked his advice, he was honest and frank. What a fantastic experience! Everyone should feel this way when they buy a vehicle. We got the perfect deal, but we not only GOT the perfect deal, Randy called us on the way home... with an even better interest rate! Talk about going above and beyond!! Please do yourself and your budget a favor - go to FH daily for all your vehicle needs! You'll be so glad you did.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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