Buying my car was great. Everyone was so nice. Dealing with the service department is a different story. I was promised a year's worth of free service... when I bought the car, yet everytime I have came I have had to argue with them about it. Then I was 'supposedly' overcharged... the guy at the desk says I wasn't but when I called Eddie- the service manager, he says I was... so Eddie promised me a free oil change for the overcharge and now I am being treated like I am lying bc Eddie never put it in the computer. I will never bring my car back here for service.
GREAT PLACE TO BUY A NEW CAR ALWAYS FRINDLY ALWAYS HELPFUL GREAT SERVICE AFTER SELL. IF YOUR LOOKING FOR A NEW CAR THIS IS A MUST .
I never made it to the dealership, after pestering me the day before I finally decided to call. Jeffrey Grindstaff answered the phone said that he would... call me back in 10 minutes. About 2 1/2 to 3 hours later and no phone call. I don’t think I will do business with them
Great experience. This is a great place to buy a car. The people here are super nice. I would recommend this dealership to anyone. Especially if you are... on a right budget
They made the process of buying a new car for our son very easy. Most definitely will be back for our 2nd sons car in 4 years! Thanks to Bob and everyone... at Grindstaff Kia.
Excellent customer service.Eddie service manager he is wonderful always nice.And cashier she is fantastic.Steven Grindstaff is a awesome facilitator manager.He... will take care of your needs I Love my Kia soul.
Our second purchase from Grindstaff KIA. We arrived with a particular vehicle in mind and the staff worked to deliver exactly what we asked for. Thank... you to Daniel, Keith, Steve and others that treated us like VIPs throughout the entire process.
Very helpful sales representative. Explained all of the cars technical features.
Our salesman Bob, was patience and not pushy at all . He gently guided us into the right direction and stayed focus on helping us make up our minds . ... We definitely would recommend Bob at Grindstaff Kia .
Bob at Grindstaff Kia of Johnson City was a huge help to my husband and I while we were looking to purchase a new car. He listened to what we were looking... for and showed us our options. He also helped us to get the best deal possible on a brand new Kia. We were very pleased with the service and quality of this car lot and their employees.