Cole European Jaguar-Land Rover

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(4 reviews)
Visit Cole European Jaguar-Land Rover
Sales hours: 9:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–6:00pm 8:30am–5:00pm
Tuesday 9:00am–6:00pm 8:30am–5:00pm
Wednesday 9:00am–6:00pm 8:30am–5:00pm
Thursday 9:00am–6:00pm 8:30am–5:00pm
Friday 9:00am–6:00pm 8:30am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–5:00pm Closed
New (925) 357-3110 (925) 357-3110
Used (925) 357-9195 (925) 357-9195
Service (925) 357-3050 (925) 357-3050

Inventory

See all 108 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since February 2022.
Cole European has been serving the Bay Area's Jaguar and Land Rover needs Since 1963. Family owned since day one Cole European is here to help you land your next Jaguar or Land Rover today!
Jaguar Land Rover Certified and Pre-Owned Vehicles

Service center

Phone number (925) 357-3050

Service hours

Monday
8:30am–5:00pm
Tuesday
8:30am–5:00pm
Wednesday
8:30am–5:00pm
Thursday
8:30am–5:00pm
Friday
8:30am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(4 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

Came into Cole to evaluate a double beep sound on my

Came into Cole to evaluate a double beep sound on my alarm for a 2013 jaguar xf. Bernard on the sales team pushed me out as quickly as possible when asking questions about the 2 hours ($600) spent already on trying to locate the problem. Dropped the car off with a working rearview camera. Left with a black screen. After many back and forths talking with Steve the xxx. manager he told me this was a common problem and was my responsibility to deal with. Even being a common problem it worked before I trusted them being a professional reprentative of Jaguar and ended up with a double beep still and now a ($900) rear view camera bill. Stay Away From Here!!! I wish I saw this before I came here!

1.0

Came into Cole to evaluate a double beep sound on my

Came into Cole to evaluate a double beep sound on my alarm for a 2013 jaguar xf. Bernard on the sales team pushed me out as quickly as possible when asking questions about the 2 hours ($600) spent already on trying to locate the problem. Dropped the car off with a working rearview camera. Left with a black screen. After many back and forths talking with Steve the xxx. manager he told me this was a common problem and was my responsibility to deal with. Even being a common problem it worked before I trusted them being a professional reprentative of Jaguar and ended up with a double beep still and now a ($900) rear view camera bill. Stay Away From Here!!! I wish I saw this before I came here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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1.0

Awful experience

Service light came on within 3 days. Got the total run-around and misinformation about the service status of the car. Scheduled the car for service. Car gave dash alerts and went into "restricted driving mode". Arrived for my appt, only to find out that my service advisor did not enter it in the system. They gave me a loaner car with a dead battery. I live 2 hrs from the dealership. Called and reported the problem and the service advisor didn't seem the least bit concerned that he sent me 2hrs away w a dead car. My car was in the shop for 4 days and I was left with a car that had to have a tow truck called every time it shut off. I told him I was worried about driving it back and he said as long as it had enough gas then he would not charge me for not stopping to refill it. Ridiculous trade off! Not worried about a customer traveling 2 hrs in a dead car but was willing to comp the gas. Sure enough the car died on the freeway (with the Eco-start turned off). Must have alternator issue or other computer issues, as well! Arrived to pick up my car frazzled from the experience only to deal with poor attitude of the service rep, who was on Facebook between phone calls. Encountered more issues regarding the sales person only delivering the car to me with half of the floor mats then conveniently forgetting about having them ready for me to pick up. This is my 5th Range Rover. I will never step foot in this dealership for sales or service again.

1.0

Awful experience

Service light came on within 3 days. Got the total run-around and misinformation about the service status of the car. Scheduled the car for service. Car gave dash alerts and went into "restricted driving mode". Arrived for my appt, only to find out that my service advisor did not enter it in the system. They gave me a loaner car with a dead battery. I live 2 hrs from the dealership. Called and reported the problem and the service advisor didn't seem the least bit concerned that he sent me 2hrs away w a dead car. My car was in the shop for 4 days and I was left with a car that had to have a tow truck called every time it shut off. I told him I was worried about driving it back and he said as long as it had enough gas then he would not charge me for not stopping to refill it. Ridiculous trade off! Not worried about a customer traveling 2 hrs in a dead car but was willing to comp the gas. Sure enough the car died on the freeway (with the Eco-start turned off). Must have alternator issue or other computer issues, as well! Arrived to pick up my car frazzled from the experience only to deal with poor attitude of the service rep, who was on Facebook between phone calls. Encountered more issues regarding the sales person only delivering the car to me with half of the floor mats then conveniently forgetting about having them ready for me to pick up. This is my 5th Range Rover. I will never step foot in this dealership for sales or service again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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5.0

Jaguar F-Pace

Boris made this purchase very easy. He was very helpful and accommodating. The whole experience was very pleasing. Everyone was friendly and helpful. Boris the man to see if you are looking to purchase a Jaguar

5.0

Jaguar F-Pace

Boris made this purchase very easy. He was very helpful and accommodating. The whole experience was very pleasing. Everyone was friendly and helpful. Boris the man to see if you are looking to purchase a Jaguar

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
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5.0

Painless buying experience!

Top notch dealership and staff. Positive buying experience.

5.0

Painless buying experience!

Top notch dealership and staff. Positive buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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