[{"id":521866,"personPtyId":44906534,"firstName":"Kevin","lastName":"Hubert","titleText":"Service Consultant","emailTxt":"kevinhubert@dirito.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":262,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105019/employees/602a6d77a713.jpg","drDealerId":105019,"dealerEmpStartDtUtc":"1212278400","industryStartDtUtc":"1051747200","certifiedEmployee":true,"deptDscrp":"Service"},{"id":521855,"personPtyId":43472333,"firstName":"Gerard","lastName":"Rose","titleText":"Volkswagen Specialist","shortBioText":"","emailTxt":"gerardrose@dirito.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":65,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105019/employees/037caa727787.jpg","drDealerId":105019,"dealerEmpStartDtUtc":"1338508800","industryStartDtUtc":"712627200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":555471,"personPtyId":52800655,"firstName":"Danny","lastName":"Keen","titleText":"Service Advisor","emailTxt":"Dannykeen@dirito.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":128,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105019/employees/cb2c6a65f972.jpg","drDealerId":105019,"dealerEmpStartDtUtc":"1538352000","industryStartDtUtc":"852076800","certifiedEmployee":true,"deptDscrp":"Service"},{"id":521871,"personPtyId":49266663,"firstName":"Shannon","lastName":"Sousa","titleText":"Certified VW Service Consultant","emailTxt":"Shannon@dirito.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":88,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105019/employees/6320d5f7d06f.jpg","drDealerId":105019,"dealerEmpStartDtUtc":"1093996800","industryStartDtUtc":"1062374400","certifiedEmployee":true,"deptDscrp":"Service"},{"id":521851,"personPtyId":43190133,"firstName":"Ron","lastName":"Simi","titleText":"Internet Manager","emailTxt":"Ronsimi@dirito.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":61,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105019/employees/d76f11121ca5.jpg","drDealerId":105019,"dealerEmpStartDtUtc":"933465600","industryStartDtUtc":"94694400","certifiedEmployee":true,"deptDscrp":"Management"},{"id":521858,"personPtyId":43472151,"firstName":"Augusto\u001aGus The Bus","lastName":"Davila","titleText":"Volkswagen Specialist Gus The Bus","shortBioText":"As a VW lease and finance specialist I make sure to give undivided attention to all customer request, comments and concerns. I respect all individuals as family and do whatever I can to aid in the research process. Can\u001at wait to hear from you! Hablo Español!","emailTxt":"Gusd707@gmail.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":95,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105019/employees/e6e00a1b25d6.jpg","drDealerId":105019,"dealerEmpStartDtUtc":"1380585600","industryStartDtUtc":"1262304000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":521868,"personPtyId":44488748,"firstName":"Thomas","lastName":"Decarie","titleText":"Service Consultant","emailTxt":"Thomasdecarie@dirito.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":96,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105019/employees/0974989bfb82.jpg","drDealerId":105019,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":555477,"personPtyId":52729461,"firstName":"Tim","lastName":"Luong","titleText":"Service advisor","emailTxt":"Timluong@dirito.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":9,"combinedEmpReviewCnt":114,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105019/employees/8f6c772871e0.jpg","drDealerId":105019,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":610776,"firstName":"Marina","lastName":"Felix","titleText":"service advisor","emailTxt":"marinafelix@dirito.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":105019,"industryStartDtUtc":"933465600","certifiedEmployee":false,"deptDscrp":"Service"},{"id":521852,"personPtyId":43365365,"firstName":"Diego","lastName":"Soto","titleText":"Internet Manager","emailTxt":"Diegosoto@dirito.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":73,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105019/employees/b695c7d8618a.jpg","drDealerId":105019,"dealerEmpStartDtUtc":"1120176000","industryStartDtUtc":"1022889600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":526354,"personPtyId":46435631,"firstName":"Jacque","lastName":"Vigil","titleText":"sales professional","emailTxt":"jacque@dirito.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":53,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105019/employees/c112eae1b7c3.jpg","drDealerId":105019,"dealerEmpStartDtUtc":"1527811200","industryStartDtUtc":"1464739200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":521862,"personPtyId":43477620,"firstName":"Jim","lastName":"Cord","titleText":"Volkswagen","emailTxt":"jimcord@dirito.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":48,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105019/employees/6a817b85282c.jpg","drDealerId":105019,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":521850,"personPtyId":46900022,"firstName":"David","lastName":"Dirito","titleText":"Marketing Director","emailTxt":"Daviddirito@dirito.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":42,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105019/employees/79897222f96a.jpg","drDealerId":105019,"dealerEmpStartDtUtc":"817776000","industryStartDtUtc":"525916800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":521863,"personPtyId":45514171,"firstName":"Nanika","lastName":"Orgil","titleText":"Internet Manager","emailTxt":"Nanika@dirito.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":117,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105019/employees/c6a5a6633c44.jpg","drDealerId":105019,"dealerEmpStartDtUtc":"1417392000","industryStartDtUtc":"1417392000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":526276,"personPtyId":44302567,"firstName":"Oscar","lastName":"Dryden","titleText":"Volkswagen Specialist","shortBioText":"","emailTxt":"oscardryden@dirito.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":57,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105019/employees/6fdf546e309d.jpg","drDealerId":105019,"dealerEmpStartDtUtc":"917838000","industryStartDtUtc":"454906800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":522850,"personPtyId":43464404,"firstName":"Derik","lastName":"Buchtel","titleText":"VW Specialist","shortBioText":"Please let me know how I may be of assistance. Thank you for your time.","emailTxt":"derikbuchtel@dirito.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":53,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105019/employees/13b4828d1ebd.jpg","drDealerId":105019,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":521846,"personPtyId":44962574,"firstName":"Jeff","lastName":"Rosen","titleText":"Sales Manager","emailTxt":"jeffrosen@dirito.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":46,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105019/employees/46b6c2575935.jpg","drDealerId":105019,"dealerEmpStartDtUtc":"991353600","industryStartDtUtc":"478483200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":594817,"firstName":"RICHARD","lastName":"MAXWELL","titleText":"VOLKSWAGEN PRODUCT SPECIALIST","emailTxt":"RICHARDMAXWELL@DIRITO.COM","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":105019,"dealerEmpStartDtUtc":"833587200","industryStartDtUtc":"189302400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":521865,"personPtyId":43477678,"firstName":"John","lastName":"Benitez","titleText":"Volkswagen Specialist","emailTxt":"Jbizzlesf@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":53,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105019/employees/92d9b00045ec.jpg","drDealerId":105019,"industryStartDtUtc":"1249084800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":522856,"personPtyId":44294520,"firstName":"Saul","lastName":"Canela","titleText":"VW Specialist","emailTxt":"Saulcanela@dirito.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":44,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105019/employees/eb6367093b91.jpg","drDealerId":105019,"industryStartDtUtc":"712627200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":526303,"personPtyId":44303078,"firstName":"Andres","lastName":"Garcia","titleText":"VW specialist","emailTxt":"Andresgarcia4580@gmail.coms","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":43,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105019/employees/18d1d58991e3.jpg","drDealerId":105019,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":521849,"personPtyId":43132210,"firstName":"Marc","lastName":"Venturella","titleText":"Parts and Service Director","emailTxt":"MarcVenturella@dirito.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":55,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105019/employees/4e67b7855231.jpg","drDealerId":105019,"dealerEmpStartDtUtc":"1422748800","industryStartDtUtc":"736214400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":521847,"firstName":"Sterling","lastName":"Daniels","titleText":"Finance Director","emailTxt":"Sterlingdaniels@dirito.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":107,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105019/employees/915e7216f18d.jpg","drDealerId":105019,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":549684,"personPtyId":50905069,"firstName":"Tashi","lastName":"Tenzin","titleText":"Sales","shortBioText":"","emailTxt":"tashitenzin@dirito.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":34,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105019/employees/2601f7bec59b.jpg","drDealerId":105019,"dealerEmpStartDtUtc":"1533081600","industryStartDtUtc":"1080777600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":521545,"personPtyId":43073627,"firstName":"Kyle","lastName":"Ritola","titleText":"General Manager","emailTxt":"kyleritola@dirito.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":47,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/105019/employees/f3d3093ee3db.jpg","drDealerId":105019,"certifiedEmployee":false,"deptDscrp":"Management"}]

Dirito Brothers Walnut Creek Volkswagen

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 6:00 AM - 10:00 PM

Dirito Brothers Walnut Creek Volkswagen Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

10:00 AM - 6:00 PM

Service

Monday

6:00 AM - 10:00 PM

Tuesday

6:00 AM - 10:00 PM

Wednesday

6:00 AM - 10:00 PM

Thursday

6:00 AM - 10:00 PM

Friday

6:00 AM - 10:00 PM

Saturday

8:00 PM - 5:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since September 1999

Dirito Brothers Volkswagen is a family-owned VW dealership in Walnut Creek, just a short drive away from Bay Area Volksw

...

agen shoppers. We're also one of the largest VW dealers in the United States. Please feel free to contact us if you have any questions regarding our new and used inventory, services, financing options, or scheduling a test drive.

"Dirito Brothers Volkswagen is a family-owned VW dealership in Walnut Creek"

Service

Tire Rotation

$19.95

Car Wash

Complimentary

Detailing

$149 and up*

Brake Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
1453 lifetime reviews. Includes reviews of Dirito Brothers Walnut Creek Volkswagen from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 3.0 out of 5
    October 17, 2019

    Long story short, I dropped my car off early in the morning for an appointment I had scheduled. I called towards the end of the day inquiring about my... vehicle, for about five minutes they tried convincing me I hadn't taken it in. Finally I got on the phone with Tim, and he made the situation as best as possible. He was sensitive to my weekend obligations, took liberty of giving me a rental, and really tried to make up for the mistake they had made. All in all, I would have been extremely disappointed, but Tim saved the day.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tim Luong

    Service advisor

    (4.8) 114 reviews

  • 5.0 out of 5
    October 16, 2019

    Quick and easy service. no issues at all. Everything explained up front. No surprises. Oil change and tire rotation seemed a little high in price.... No other issues noted

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tim Luong

    Service advisor

    (4.8) 114 reviews

  • July 14, 2014

    I drive all the way from Santa Clara nothing hurry, take a cup of coffee, go to the lot with a salesman , take a look at a Mercedes GLK, an Audi RDX, and... a Nissan Murano I will come back with my wife to decide between GLK and Murano Nice facility, nice people

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    October 16, 2019

    Excellent customer service during a stressful time having a recurrent issue with my older Passat. Your representative was professional and responsive.... I so appreciated her extra efforts trying to determine the reason for my brake failure again within such a short time. I was kept informed and really appreciated her help not only with the technical end, but also my budget. Employees like Marina are a wonderful representation of your business and one of the reasons I will continue to return. Absolutely will consider another VW when I am ready and Dirito my first stop. Thank you Mrs. Debra Pitchford

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Marina Felix

    service advisor

    (5.0) 10 reviews

  • 5.0 out of 5
    October 15, 2019

    Kevin always explains what is needed, what is not needed and provides me with a timely update should anything unexpected arise. He always provides me... with an explanation of the status of my car and what would be needed for the next service. He is a great asset to your dealership.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kevin Hubert

    Service Consultant

    (5.0) 262 reviews

  • 4.0 out of 5
    October 15, 2019

    Everything was fine. I would only add that I was offered Lyft as a shuttle service, but I declined and Bill drove the shuttle van and gave me rides home... and back. Many women including myself won't get into a Lyft or Uber alone (because common sense). I know the service costs there are higher than other places I can choose, but I choose Dirito in part because of the shuttle service. If that goes away, it will affect my choice of service provider.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Danny Keen

    Service Advisor

    (4.9) 128 reviews

  • 5.0 out of 5
    October 14, 2019

    Marina had us in and out quickly and efficiently. She was super friendly and very authentic. Everyone we worked with was pleasant and customer service... oriented.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for letting us know Marina provided you with top-notch service!


    Worked with:
    Marina Felix

    service advisor

    (5.0) 10 reviews

  • 5.0 out of 5
    October 14, 2019

    This is the second car I have bought from Gus at Dirito Brothers. I can honestly say I would never buy a car anywhere else again. Gus made the entire experience... painless and easy. He worked with my budget and was super sincere about the stressful process of buying a vehicle. All around 5 stars hands down for Gus and Dirito Brothers dealership. Highly recommend!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your trusting us with your business again Nicole, and thank you for the great review!


    Worked with:
    AugustoGus The Bus Davila

    Volkswagen Specialist Gus The Bus

    (4.9) 95 reviews

  • 5.0 out of 5
    October 14, 2019

    So nice to experience professionalism at it finest! From the moment we booked our appointment to the time we got the call that all is good and ready to... pick-up it was a delight to see.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for taking the time to write a review about your experience here Coach!


    Worked with:
    Tim Luong

    Service advisor

    (4.8) 114 reviews

  • 5.0 out of 5
    October 14, 2019

    Great service and energetic, friendly staff! They go above and beyond to provide everything you need. Well appointed dealership as well so comfortable... during exchange. Have never really experienced such a dealership/service like this before.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you Mary, we appreciate the great review and recommendation!


    Worked with:
    Jim Cord

    Volkswagen

    (5.0) 48 reviews

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