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Reviews

Average Ratings

4.8
72 lifetime reviews.
  • Awesome Dealership

    Had a very good experience. Keep up the great work .


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    Had a very good experience. Keep up the great work .

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Walnut Creek Ford excellent service

    Excellent service. Had to wait a bit but all requests were met and finished in one day. They are far better than Livermore Ford service. I will co...


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    Excellent service. Had to wait a bit but all requests were met and finished in one day. They are far better than Livermore Ford service. I will continue to come here over Livermore Ford.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • OIl Change/ Battery replacement

    Fast efficient service. This is stupid to require 50 characters


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    Fast efficient service. This is stupid to require 50 characters

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Service and customer satisfaction

    Service is always excellent, and customer service is great


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    Service is always excellent, and customer service is great

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Title

    This time the work was done quickly and correct. The service advisor was helpful and informative. Great job all the way around.


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    This time the work was done quickly and correct. The service advisor was helpful and informative. Great job all the way around.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Best buying experiencer ever!

    Great buying experience. Staff were knowledgable and low pressure. Pat and John were especially helpful in making sure that I go the car I wanted ...


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    Great buying experience. Staff were knowledgable and low pressure. Pat and John were especially helpful in making sure that I go the car I wanted and at a great price. I highly recommend this dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service, friendly staff

    Prompt, friendly service every time I'm there. My questions are always answered and the staff edilvers on estimated finish time. They always wash ...


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    Prompt, friendly service every time I'm there. My questions are always answered and the staff edilvers on estimated finish time. They always wash the car, too. It's a pleasure to take my car to Walnut Creek Fird.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent, as always!

    Excellent customer service. Roy was my advisor for my regular service and was really helpful. Thank you.


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    Excellent customer service. Roy was my advisor for my regular service and was really helpful. Thank you.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Owner

    Joe Surello & the Service Manager is amazing customer service! Prompted courtesy trustworthy ! I went Antioch Ford 2Day 3/10/17. They couldn't se...


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    Joe Surello & the Service Manager is amazing customer service! Prompted courtesy trustworthy ! I went Antioch Ford 2Day 3/10/17. They couldn't see my vehicle til next week ! WC Ford will see your vehicle & resolve the matter in a few hours ! Have your vehicle back the same day! All other Ford Dealers service is unacceptable! WC Ford this the best! Never going 2any other dealership!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Always a 10!

    Walnut Creek Ford is the first dealership where I can consistently rate the Service Dept a 10. Service at Walnut Creek Ford is a great experience....


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    Walnut Creek Ford is the first dealership where I can consistently rate the Service Dept a 10. Service at Walnut Creek Ford is a great experience. Honest. Polite. Fun. Attentive. And they don't try to sell services that you don't need, or overcharge you for those that you do need. On my latest visit they found a nail in my tire and asked if I wanted them to patch it for $10. They then returned and said that the nail had penetrated the tread sideways and didn't present any risk. No charge. They could easily have charged me well over $10 for an approved fix that I didn't end up needing. Thank you!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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