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Reviews

Average Ratings

4.8
100 lifetime reviews.
  • Toyota Wanut Creek

    This guys are awesome. They do not rush customers to make decision on the spot. they let you think through it at your own pace as compared to othe...


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    This guys are awesome. They do not rush customers to make decision on the spot. they let you think through it at your own pace as compared to other dealerships where all they think about is to get you sign papers so they can make their commission. Special thanks to Jonathan Cohen and Freddie for helping us make the right choice (Toyota Highlander). We love the car. I really appreciate your honesty and patience. you guys made us feel at home at your dealership. I just can't express my feelings having been to other dealerships before meeting you guys. We need more people like you in this country. Keep the good work.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 35000 mile service

    Waiting line went through very fast, and the serviceman was helpful. They called me a few times at the end of the day to make sure I would pick u...


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    Waiting line went through very fast, and the serviceman was helpful. They called me a few times at the end of the day to make sure I would pick up my car before closing the shop.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great service reps

    Service reps were great. The mechanics were thorough, which made the service more expensive, but it was all necessary. the office admin also hel...


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    Service reps were great. The mechanics were thorough, which made the service more expensive, but it was all necessary. the office admin also helped fix my internet access.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great service, timely, friendly every single time.

    Predictably good every time. This automobile goes to Toyota Walnut Creek for 100% of its service since we bought it, and will continue for the lif...


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    Predictably good every time. This automobile goes to Toyota Walnut Creek for 100% of its service since we bought it, and will continue for the life of the vehicle.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great servicr

    Friendly and fast people. Accommodating. Very intelligent on the product. Didn't try to up sale. Said it would take like 2 hrs but took 55min.


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    Friendly and fast people. Accommodating. Very intelligent on the product. Didn't try to up sale. Said it would take like 2 hrs but took 55min.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Saved Me Worry

    They got my car back fast! Love the convenient services hours. In fact, there was a guy behind me in line singing your praises said it was worth t...


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    They got my car back fast! Love the convenient services hours. In fact, there was a guy behind me in line singing your praises said it was worth the drive because everyone was so nice to him compared to the other dealers closer.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Good service

    Prompt shuttle service - fairly quick oil change ( two hours). Initial check-in took some time before I was contacted.


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    Prompt shuttle service - fairly quick oil change ( two hours). Initial check-in took some time before I was contacted.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Walnut Creek Toyota Service

    The fast and efficient write up process when I first arrived. Also, I had an 8:30 A.M. appointment and I was taken care of on time.


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    The fast and efficient write up process when I first arrived. Also, I had an 8:30 A.M. appointment and I was taken care of on time.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Service.

    The facility is nice and easy to use. The service was quick and effectient. Great job to Ken and his staff.


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    The facility is nice and easy to use. The service was quick and effectient. Great job to Ken and his staff.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Good service team -- agent, mechanics and shuttle.

    I have for many years dealt with your repair agent Diane and she takes good care of my fifth Toyota vehicle.

    Dealer Response

    Hello, Hendrick, and thank you! We can't tell you how much we appreciate your customer loyalty! We thank you so much! Sincerely, Ken Hocter - Ser...


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    I have for many years dealt with your repair agent Diane and she takes good care of my fifth Toyota vehicle.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hello, Hendrick, and thank you! We can't tell you how much we appreciate your customer loyalty! We thank you so much! Sincerely, Ken Hocter - Service & Parts Director - (925) 933-7440 - ken_hocter@toyotawc.com


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