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Reviews

Average Ratings

3.7
52 lifetime reviews.
  • Great buying experience!

    Went in to looks at a used car and left with a new car that basically cost the same. Everyone was very helpful! I showed up just planing to look a...


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    Went in to looks at a used car and left with a new car that basically cost the same. Everyone was very helpful! I showed up just planing to look and so didn't have plans on how to get my car home and they kindly drove it 45 minutes to my home so that I didn't have to come back the next day!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Very poor service

    Never ever visit here for buying a used car. You will end up in some trouble later. I bought a used car from here they have not provided even a sp...


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    Never ever visit here for buying a used car. You will end up in some trouble later. I bought a used car from here they have not provided even a spare key for the vehicle and no even new rugs. They will some drama to make sure that you will purchase that car at the same time other team is also about to buy the car. Leave all that once you came out of the show room then you tried to reach them for any settlement they will not email or respond back to the calls. I purchased the vehicle in Jan 2017 and paid the registration now i got the information from DMV that amount is due again for sending the registration card and the new registration card is valid till this year June. Approached them as they did all the paper works and i have the payment proof with me till now no response. Never expect this from a genuine dealers. Please make sure and think twice before stepping in to this show room.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Experience

    I was impressed with how quickly I was able take delivery of a car with a very rare color and feature combo. Robert made it all possible with tim...


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    I was impressed with how quickly I was able take delivery of a car with a very rare color and feature combo. Robert made it all possible with timely information and getting me what I wanted in a professional, friendly, and efficient manner. It has been a very pleasant experience and I recommend working with Robert and his team if you are eyeing an Audi!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Mazda of Oakland

    This purchase was smooth sailing! They were able to pre-approve me over the phone. The salesman was extremely pleasant & not your typical used car...


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    This purchase was smooth sailing! They were able to pre-approve me over the phone. The salesman was extremely pleasant & not your typical used car salesman. He worked with his manager to find the best deal for me! Both were awesome.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Service

    Service is really good, I got my car back on time. Give me the price quote before the fix. I'll always go back for the service.


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    Service is really good, I got my car back on time. Give me the price quote before the fix. I'll always go back for the service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • A service manager that listens to the customer

    The service manager listened to me and the description of my problem. The mechanic drove the car evaluated the noise called me and suggested repla...


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    The service manager listened to me and the description of my problem. The mechanic drove the car evaluated the noise called me and suggested replacing the serpentine belt which fixed the problem. They kept it overnight to make sure it was OK driving on inclines the next day as I had asked. Also, previously when a battery icon remained on too long after starting the car I drove over to avoid being stranded due to a dead battery (which has happened to me in the past). Despite it being the end of the day and having no appointment Daren tested the battery and assured me that the battery was OK. I cannot recommend them highly enough.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Up Front Pricing

    A great deal with a hassle free pricing environment. Quality product with a knowledgeable sales staff that is willing to go the extra mile. You ...


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    A great deal with a hassle free pricing environment. Quality product with a knowledgeable sales staff that is willing to go the extra mile. You will not have any buyers remorse when dealing with this team.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Installation of Navigator System

    I purchased a Navigation System and rear cargo area cover for my 2014 CX-5 as an After Sale installations. I booked an appointment for installatio...


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    I purchased a Navigation System and rear cargo area cover for my 2014 CX-5 as an After Sale installations. I booked an appointment for installation. Upon arrival, I was greeted and my vehicle was accepted into the service area immediately. The vehicle was returned after about 1.5 hours with the equipment installed. However, a small plastic bit was apparently broken during the Navigator installation and a replacement part was not available on the spot. A replacement for the part has to be ordered and a date then fixed for the future to install that part. I did receive a phone call from Mazda of Oakland a few hours later stating that the part is only available in Chicago and delivery might take up to 10 days to arrive. I greatly appreciate being kept advised of the situation and await resolution.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 2nd time to buy.. friendly, rt. price, clean fac.

    Friendly from the get go. We have previously purchased a mazda 3 , 3 years ago and had a wonderful experience so we went back. Very patient and in...


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    Friendly from the get go. We have previously purchased a mazda 3 , 3 years ago and had a wonderful experience so we went back. Very patient and informative and did not rush us through the entire process.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • They go to great lengths to fix any problem!

    Everyone I've encountered at Audi of Oakland is very friendly, helpful, and extraordinarily reasonable. Getting a miscommunication error fixed whi...


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    Everyone I've encountered at Audi of Oakland is very friendly, helpful, and extraordinarily reasonable. Getting a miscommunication error fixed which might've cost me $400 in parts I didn't intend to order was, dare I say, a pleasure to deal with and left me very satisfied with the resolution of the problem. Thanks so much, Eugene!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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