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Used 866-476-7392 Email Dealer
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Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 5:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 8:00 PM
Sun 10:00 AM - 7:00 PM
Mon 7:30 AM - 5:00 PM
Tue 7:30 AM - 5:00 PM
Wed 7:30 AM - 5:00 PM
Thu 7:30 AM - 5:00 PM
Fri 7:30 AM - 5:00 PM
Sat 8:00 AM - 4:30 PM
Sun 8:00 AM - 4:30 PM
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Reviews

4.3
13 lifetime reviews.
  • Great customer service. Very friendly.

    I got a good deal on my 2017 camry. I got more than what I asked for. My sales person was Rosa and she definitely met my expectations and gave me ...

    Dealer Response

    I am very glad you had a nice visit and we hope to see you back soon. We appreciate you giving us a chance to earn your trust and business.


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    I got a good deal on my 2017 camry. I got more than what I asked for. My sales person was Rosa and she definitely met my expectations and gave me a good trade in value for my old car. I recommend this toyota dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I am very glad you had a nice visit and we hope to see you back soon. We appreciate you giving us a chance to earn your trust and business.


    Hide Full Review
  • Great Experience

    The team at Hanlees was great to work with had a great second time car buying experience

    Dealer Response

    Thank you very much for your business and we hope to see you back soon in our service department or for another vehicle.


    Show Full Review

    The team at Hanlees was great to work with had a great second time car buying experience

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for your business and we hope to see you back soon in our service department or for another vehicle.


    Hide Full Review
  • Terrible experience, will never return the again.

    I contacted the dealership about a vehicle for sale by dialing the manager (David) phone number on the pictures. He answers the phone then hands i...

    Dealer Response

    I am sorry you reached such an unpleasant result. I would like to tell you that we appreciate the opportunity to earn your business and your hones...


    Show Full Review

    I contacted the dealership about a vehicle for sale by dialing the manager (David) phone number on the pictures. He answers the phone then hands it to a salesman whom answered some but not all my questions regarding the buying process. I was already feeling eerie about the uncertainty of the salesman but really liked the car that was at the lot so I proceeded with asking more info. I then asked if they could lower the price so that after taxes & additional fees wouldn't be too high. Unfortunately again he seemed unsure of me asking for slight flexibility on the price and or wasn't completely conformable with his negotiating skills. Yet he proceeded with telling me he would talk to his manager (David) and promised me a call back regarding the outcome. Weather it was good or not I was willing to wait it out and see if they'd help me with the purchase. Fifteen minutes passed, then thirty and after the hour I gave up waiting. Even if it was to tell me I was asking them for too much of a price drop a call back would have been nice. The service I was given was terrible & was treated very rudely. Hanlees Hilltop Toyota conducts awful business. They have zero aspiration to help the customer feel good or show they are willing to work with anyone. I will never reach out to them again and or do any type of business again. Toyota is being given bad reputation due to the misconduct that's being done here.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 4 found this review helpful. Did you?
    Dealer Response

    I am sorry you reached such an unpleasant result. I would like to tell you that we appreciate the opportunity to earn your business and your honesty. We have taken this into full consideration and a new process has been implemented.


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About Our Dealership

Dealer on Cars.com since October 2005

Hanlees Hilltop Toyota in Richmond, CA, strives as a business that stresses the importance of dedication, hard work, and most importantly, family. We want to give you, our beloved customers, the highest quality of service and ensure that you leave happy with all of your needs met. So please, allow us to demonstrate our commitment to excellence! We assure you that we will not let you down

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