Ourisman Chrysler Dodge Jeep Ram of Bowie

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Reviews

Average Ratings

4.7
303 lifetime reviews. Includes reviews of Ourisman Chrysler Dodge Jeep Ram of Bowie from DealerRater.com
  • Sales and Service

    Friendly, knowledgeable sales and finance staff. Facility was clean, comfortable and hospitable. The overall transaction was very smooth and sea...

    Dealer Response

    Jay, congratulations on your new purchase! I hope you are continuing to enjoy your vehicle! It's wonderful to know you feel confident in your deci...


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    Friendly, knowledgeable sales and finance staff. Facility was clean, comfortable and hospitable. The overall transaction was very smooth and seamless.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Jay, congratulations on your new purchase! I hope you are continuing to enjoy your vehicle! It's wonderful to know you feel confident in your decision to choose Ourisman Chrysler Dodge Jeep Ram of Bowie as your dealer. It is imperative to us that we make the car-buying experience smooth, seamless and efficient. Best, Ourisman Chrysler Dodge Jeep Ram of Bowie Team


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  • Great Experience with caring people!!
    May 22, 2017

    Don Okay and your site GM were both excellent to work with. They were patient, understanding and willing to go the extra mile make the sale happe...


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    Don Okay and your site GM were both excellent to work with. They were patient, understanding and willing to go the extra mile make the sale happen. My only request is that they remind customers to make their insurance companies aware of the purchase within 72 hours. The sooner the better. This was a great experience. I will return when making my next purchase.

    Does recommend this dealer

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  • Raymond - Great salesperson and great guy!
    May 20, 2017

    Raymond recently sold me a 2017 Ram 2500 and the process was quick, painless and professional. We only did a bit of haggling, and came out with a ...


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    Raymond recently sold me a 2017 Ram 2500 and the process was quick, painless and professional. We only did a bit of haggling, and came out with a win-win for both of us. If you're looking for a great salesman, please ask for Raymond - he will take care of you. * - I want to add that Donna in Finance was also wonderful. She thoroughly explained all the aftermarket add-ons, as well as the finance contract. She beat USAA's best APR! Great people to deal with!

    Does recommend this dealer

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  • Always Professional!
    May 19, 2017

    I have used these guys since November 2014 and they are super! They care about you and doing the best for your vehicle. I have always been happy!


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    I have used these guys since November 2014 and they are super! They care about you and doing the best for your vehicle. I have always been happy!

    Does recommend this dealer
    Came in for service or repair

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  • Great service! Great staff!
    May 18, 2017

    From the time I pulled into the Quick Service lane until the time I left, I felt nothing but at ease knowing that my vehicle would be taken care o...


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    From the time I pulled into the Quick Service lane until the time I left, I felt nothing but at ease knowing that my vehicle would be taken care of properly and professionally. They always do a great job. Everyone was friendly and offered excellent customer service with genuine smiles.

    Does recommend this dealer
    Came in for service or repair

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  • Excellent Service
    May 16, 2017

    During my last visit at the dealership, I experienced excellent customer service starting from the top down. Bill is an asset to the dealership no...


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    During my last visit at the dealership, I experienced excellent customer service starting from the top down. Bill is an asset to the dealership now..... leading by example!!!

    Does recommend this dealer
    Came in for service or repair

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  • Welcoming Environment
    May 15, 2017

    From the time I arrived I felt welcomed, comfortable and safe. Upon arrival, I was greeted by a service technician and directed to the service de...


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    From the time I arrived I felt welcomed, comfortable and safe. Upon arrival, I was greeted by a service technician and directed to the service desk. My representative (Rick) reviewed my needs and I went to the waiting area. This environments very pleasant and accommodating. I appreciated the availability of complimentary hot drinks and water. Rick came to advise me of a recommended service to my vehicle within 45 minutes and I opted for that service as well. About 20 minutes later I was walking out the door. Every employee here is very friendly. I encountered a service technician, service representative, cashier and even a salesman who wanted to sell me another vehicle...lol. I'm a people person, so I really do appreciate employees that allow customers to feel welcomed. Thank you!

    Does recommend this dealer
    Came in for service or repair

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  • Worked with me to get what I wanted within my budget
    May 13, 2017

    Thanks to the team for taking the time to listen, and find a deal that worked for me and my budget. I would recommend Rob, Carlos, and Monty to ...


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    Thanks to the team for taking the time to listen, and find a deal that worked for me and my budget. I would recommend Rob, Carlos, and Monty to anyone looking for a new vehicle in the area. They listened, and were patient, did not offer me things I did not need, and worked to get the Renegade with the options I wanted.

    Does recommend this dealer

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  • Great Customer Service
    May 13, 2017

    Keep up the great work. Keep up the excellent car service. Nice service advisors. Nice waiting rooms and great WIFI. Great selection of televisio...


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    Keep up the great work. Keep up the excellent car service. Nice service advisors. Nice waiting rooms and great WIFI. Great selection of television options.

    Does recommend this dealer
    Came in for service or repair

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  • Effortless!
    May 11, 2017

    I arrived at he service lanes a little before 7:00 A.M. for routine maintenance (oil change, tire rotation, wash). After Janae discussed my needs...


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    I arrived at he service lanes a little before 7:00 A.M. for routine maintenance (oil change, tire rotation, wash). After Janae discussed my needs, I was directed to the waiting area. In just about an hour, I was on my way to the cashier and out the door. Since I was on a tight schedule, the in and out service made my day. Thanks for the timely service.

    Does recommend this dealer
    Came in for service or repair

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