Toyota Marin Hours
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located i
n San Rafael, California, the staff at Toyota Marin will help you find the Toyota vehicle you want. At Toyota Marin we offer a searchable online inventory of new Toyota cars in San Rafael, along with well-maintained used cars by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Toyota or quality used car that you have been searching for.
"Toyota Marin is locally owned by a 35-year Marin resident"
Oil, Filter Change
Wheel Alignment (4WD)
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Excellent customer service! Diana, Tony and all the staff at Toyota Marin are extremely friendly and knowledgeable. They took the fear out of the car buying... experience. As a first time buyer, everything was explained every step of the way and all my questions were answered in the utmost friendly and respectful manner. Patient, helpful, kind, personable and so hospitable, the customer service of the staff was outstanding!
Horrible customer sevircice. We puchased a Rav 4 EV from them 5 years ago and had it seviced there with non problems- good sevice. However, six months... out of warrenry the car had a catastrophic failiure, costing 5k to repair. We resquested a trade in offer if we puchases another car from them. They offered about 5k for the car an trade in, which was a low ball offer ( we purchased the car for 45k). We reluctantly accepted and worked for a week with them to find a new car. When we went to sign the deal they said, “our manager changed his mind and we are now only going to give you 3k as a trade in”. My wife was there to sign the deal, I was not...they attempted to stong arm her and she was forced to walked out. Total good old boy massimo used car bull$@&@! Do not trust Toyata Marin, they are not honest.
Raymond helped us and he was super helpful and professional. He made the experience of buying the car truly wonderful!! Also the financial services gentleman... was very professional and friendly. I felt sure everything was being done right. Overall an awesome experience. Thank you!!
Ligia, Thank you so much for taking the time to write this review. We make sure that all of our employees are helpful, friendly and professional. It i...s great to know that Raymond was able to show you what Toyota Marin is all about. Please remember that every vehicle comes with a free 119-Point annual inspection. We would love to work with you again in the future. Sincerely, Mike Christian General Manager email@example.com | 800-608-6193
Our salesman, Neil Sampat, was very nice and knowledgeable. He answered all our questions and said if we needed anything in the future all we needed... to do was call. He got in the car with me before I left and answered even more questions. I would highly recommend him.
We weren't planning on buying a car that day but we did. We walked the lot, found our car, walked into the dealership, and found Alvaro. We were finished... with the sales process in a couple of hours!
easy, relaxing experience. Fast , we bought a land cruiser on our way to the airport for a vacation and we were in and out in 2 hours
Victor Diaz! Before we were ready to actually make the purchase, he was fair and honest and clear about costs, etc. Before the test drive, his went over... all vehicle operations. After purchase he went over electronic options in far greater detail. Our Toyota is about twelve years old. We were glad to meet up with a good instructor and such a nice guy. Thanks again, Victor.
Alvaro was great! No pressure environment. Took his time with us and didn't try and upsell us at every step.
George Tenido provided lots of good information and answered my questions. It was comfortable to test drive the car with him. He did not pressure me at... all. He accommodated all my requests. I am a senior female and he did not patronize me in any way. After I decided to purchase the car he sat in the car with me and explained all the features. He even programmed the Bluetooth for me. He did all that he could to make buying the car a pleasant experience. I recommend him highly.
John Chan honored my request to provide the initial quote by email, and got to a fair price quickly. They walked me through the paperwork efficiently... and treated me with courtesy.