Reviews

Average Ratings

4.9
1645 lifetime reviews. Includes reviews of Toyota Marin from DealerRater.com
  • Best car buying experience ever

    Raymond helped us and he was super helpful and professional. He made the experience of buying the car truly wonderful!! Also the financial servic...

    Dealer Response

    Ligia, Thank you so much for taking the time to write this review. We make sure that all of our employees are helpful, friendly and professional. ...


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    Raymond helped us and he was super helpful and professional. He made the experience of buying the car truly wonderful!! Also the financial services gentleman was very professional and friendly. I felt sure everything was being done right. Overall an awesome experience. Thank you!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Ligia, Thank you so much for taking the time to write this review. We make sure that all of our employees are helpful, friendly and professional. It is great to know that Raymond was able to show you what Toyota Marin is all about. Please remember that every vehicle comes with a free 119-Point annual inspection. We would love to work with you again in the future. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 800-608-6193


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  • Speechless on how much dedication AJ puts on his works
    September 25, 2017

    When I came into the place, my parents and I were just going to look and see what could be the future car. We didn???t set an appointment or anyth...


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    When I came into the place, my parents and I were just going to look and see what could be the future car. We didn???t set an appointment or anything, we just dropped in out of the blue and AJ was the first person who came up to us and try to help us find a car that will fit with what we were looking for. Overall, AJ is a determine person when it comes on helping others and will even go the extra mile. An example of this would be when he needed to come with us (due to lack of verification paper in our part, again, we weren???t really thinking of getting a car that day) and we live all the way in Vallejo. AJ was working with us from 3 pm-8 pm and even though he was tired ( you could see it on his eyes) he still went to Vallejo to obtain those papers. I know if it was someone else, they wouldn???t done the same thing as AJ did. I???m realky glad that we had the opportunity to have AJ as our salesman. If anyone is thinking of obtaining a used car then AJ is your guy to help you out with any questions and concerns a buyer might have. AJ will definitely find the perfect car that meets the individual???s requirements.

    Does recommend this dealer

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  • Experience at Toyato Marin!
    September 25, 2017

    Working with Toyato Marin on purchasing my first car was an amazing experience. Everyone was super friendly, transparent and extremely knowledgeab...


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    Working with Toyato Marin on purchasing my first car was an amazing experience. Everyone was super friendly, transparent and extremely knowledgeable. I worked directly with Christine and she was fabulous! I highly recommend working with her. She made the process both easy and fun. Great experience overall!

    Does recommend this dealer

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  • Prius for the Princess
    September 25, 2017

    AJ at Toyota Marin helped us find the perfect car for our teenage driver. Safe, good gas mileage, stylish, and within budget. Our teenager was bey...


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    AJ at Toyota Marin helped us find the perfect car for our teenage driver. Safe, good gas mileage, stylish, and within budget. Our teenager was beyond excited to get her 2012 Toyota Prius. AJ and Emad even stayed late to close the deal with us and made us coffee for the four hour drive home. Thanks AJ and Toyota Marin for helping take some of the stress of finding a car off our shoulders - no buyers remorse here!!

    Does recommend this dealer

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  • Great service

    The price and the sales associates were very helpful. The process was nice and pleasant. Highly recommend the dealership. Anthony was great!!!


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    The price and the sales associates were very helpful. The process was nice and pleasant. Highly recommend the dealership. Anthony was great!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Service
    September 24, 2017

    From Michael in sales, to Juan in insurance, to Adam in financial... everyone was absolutely amazing!! They answered any question I had and worked...


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    From Michael in sales, to Juan in insurance, to Adam in financial... everyone was absolutely amazing!! They answered any question I had and worked hard to get me a great deal.

    Does recommend this dealer

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  • Best New Car Buying Experience at Toyota Marin
    September 23, 2017

    I just purchased a new Toyota 4Runner at Toyota Marin. I can't say enough good things about this dealership. From walk in, test drive, financial...


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    I just purchased a new Toyota 4Runner at Toyota Marin. I can't say enough good things about this dealership. From walk in, test drive, financial loan process and drive off, they were professional, helpful and kind. What a warm, friendly team they have here! My sales manager, Liav, made the buying process the most welcoming and smooth as I have ever had. Make sure to ask for Liav, as she will make your car purchase a happy process -she is a treasure. Highly recommended. Also, the finance Director, Robert Briones is so good he will remind you of a Star Wars superhero... (you have to buy from them to understand my comic analogy- I challenge you!). In the end I got an amazing price, fabulous financing, and the car I wanted. This dealership strives for an upfront, win-win selling process and they hit a bullseye. Highly recommended!

    Does recommend this dealer

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  • Prius Prime Purchase at Toyota Marin

    George Tenido was friendly, knowledgable, not pushy at all (which is great), and very patient and accommodating in explaining the cars to us. He ...


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    George Tenido was friendly, knowledgable, not pushy at all (which is great), and very patient and accommodating in explaining the cars to us. He made it easy for us.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Fantastic and Helpful Service
    September 21, 2017

    I was a walk in with normal expectations of car dealerships... pushy and aggressive sales staff, shifty practices, and stale coffee. Toyota San R...

    Toyota Marin

    Thanks for the great review. I am very happy that Erick and our team were there to give you the customer service we know you deserve. Thank you ag...


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    I was a walk in with normal expectations of car dealerships... pushy and aggressive sales staff, shifty practices, and stale coffee. Toyota San Rafael was nothing of the sort. I was immediately greeted and welcomed (also offered great tea). Erick Campos and his associate Tyler sat down with me and asked about my needs and what I wanted in a car. I was not entirely sure what I was looking for and they helped guide me to several great choices. They let me test drive cars to my hearts content; Answered my many.. many questions and didn't bat an eye lash when I mentioned checking out other dealerships and even welcomed it. Erick Campos and his team deserve 10 stars.. they were supportive, knowledgeable, patient and unbelievably helpful in guiding me through my buying process. Super warm and friendly people. I wouldn't hesitate a moment to send someone their way. John

    Does recommend this dealer
    Toyota Marin

    Thanks for the great review. I am very happy that Erick and our team were there to give you the customer service we know you deserve. Thank you again for your business and don¿¿¿t forget about the 119-point inspection we provide for complimentary as part of our ¿¿¿10-Point Value Guarantee¿¿¿. Sincerely, Mike Christian ¿¿¿ General Manager , mikechristian@toyotamarin.com , 415-460-6800


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  • Great doing business with them

    They have a high degree of professionalism compared to other dealerships in the Bay Area. They weren't pushy with warranties or add-ons.

    Dealer Response

    Thank you for writing about your visit with us, Joseph. It is encouraging to hear our team impressed you by delivering our trademark service. Tha...


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    They have a high degree of professionalism compared to other dealerships in the Bay Area. They weren't pushy with warranties or add-ons.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for writing about your visit with us, Joseph. It is encouraging to hear our team impressed you by delivering our trademark service. Thank you for your business and don't forget about the 119-point inspection we provide to all our customers for complimentary as part of our "10-Point Value Guarantee". Sincerely, Mike Christian General Manager | mikechristian@toyotamarin.com | 415-460-6800


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