Mercedes-Benz of Marin

3.4 out of 5 3.4

Reviews

3.4 out of 5 3.4
52 lifetime reviews. Includes reviews of Mercedes-Benz of Marin from DealerRater.com

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  • 5.0 out of 5
    May 10, 2021

    The best dealership experience ever and I have been buying Benz for years . It was worth 2 hours drive . They delivered what they promise i highly recommend...

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    Mercedes-Benz of Marin

    Thank you so much for the shout out on DealerRater about your visit to our Mercedes store in Marin. We know you have many choices when selecting a br...and , dealer and honored you've chosen us to handle your car care needs. Make it a great day and enjoy what you drive. Team MBM

  • 5.0 out of 5
    April 24, 2021

    Frank did an excellent job. Very professional. I would recommend him.not pushy at all. Very pleasant. Instructions on car were excellent. A very smooth... trans action.

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    Does recommend this dealer
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    Mercedes-Benz of Marin

    Thank you for the kind posting on DealerRater and delighted to read of the caring attention provided by Frank and the team @ MBM. Have a wonderful re...st of the day and enjoy what you drive

  • June 21, 2017

    We recently leased a MB 2017 B250e electric drive vehicle. Max Lofaro was our sales consultant. We want to congratulate Max for providing us with excellent,... honest and unparalleled service, Max knowledge and attention to detail far exceeded our expectations. He provided us with a great product for what we consider a tremendous price. We have bought MB vehicles for sometime and for sure we will go back to him always. We strongly recommend him If you are thinking of leasing or buying a Mercedes.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Mrs. & Mr. Shortall, thank you for taking the time to write such a kind review. We're delighted to hear that you had such a positive experience with u...s. We'll be sure to pass along your kind words to Max. We appreciate your business and hope you continue to enjoy your B250e Electric Drive. Please let us know if we can be of service in the future!

  • 5.0 out of 5
    April 22, 2021

    I can not offer enough praise for Eliseo Estrada in Service. I felt totally cared for during the entire repair experience. Eliseo is a refined, polite... gentleman and spent lots of his personal time making sure that my car work was done to perfection. I am very grateful to Eliseo and to the service dept. for being top notch professionals.

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    Does recommend this dealer
    Came in for service or repair
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    Mercedes-Benz of Marin

    What a great way to start off our Friday - THANK YOU Nick for the shout out on DealerRater. We will make sure that Eliseo receives a copy of this rev...iew, I know it's going to make his day. Have a great weekend and hurry back - Team MBM

  • 5.0 out of 5
    April 21, 2021

    My engagement was with a more than accommodating service department. So courteous & respectful, they provide me with important and useful data. If asked... they will draw me a picture to understand ensuring my questions are throughly answered. In addition to providing cost saving tips. Thank you,

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    Does recommend this dealer
    Came in for service or repair
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    Mercedes-Benz of Marin

    Thank you for sharing your viewpoint on DealerRater and delighted to read, of the caring attention our Service team provided during your visit @ Merce...des-Benz of Marin. We know you have many choices when it comes to servicing your investment (car) and we're honored you've chosen us to handle your car care needs. Make it a great day and hurry back - Team MBM

  • 5.0 out of 5
    April 15, 2021

    Very professional, personable dealership. Very easy to communicate with and always assures me that I am getting the best service possible! Tracy, my service... rep ,goes out of her way to clearly explain the mechanics necessary to complete the service! I know that she understands the various parts of the car.

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    Came in for service or repair
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    Mercedes-Benz of Marin

    Thank you for such a kind review posted on DealerRater about your visit to our dealership and delighted to know that Traci took wonderful care of you.... From all of us @ Mercedes-Benz of Marin thank you again, for your business and hurry back

  • 3.0 out of 5
    April 15, 2021

    Was handled very poorly after buying 5 cars from dealer since 2006! Feel sad because I love the service and Angelo Gomez is wonderful actually he's the... best I've ever had there. Are used to use Mary and then Angelo happened. Mary is retired and she was good too but Angelo goes over the top to take care of everyone

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    Does not recommend this dealer
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    Mercedes-Benz of Marin

    Good Afternoon,We're sorry to read of this matter and know you're experience is important to us. Because of the anonymity of DealerRater, we have no... way of contacting you and or researching this in detail. Please feel free to contact Robert Kane, Service Manager at. Direct: (415) 455-5525Email: Robert.Kane@mbofmarin.comWe look forward to hearing back from you

  • 1.0 out of 5
    April 13, 2021

    I contacted Mercedes Benz of Marin to buy a Mercedes Benz GLE 350. A guy named Christopher Beam contacted me thru Email. I told him that I build a GLE... 350 that I wanted in the Mercedez Benz website. He tried to retrieve my build in the website but not able to do so. The guy never contacted me again. Seemed not interested in doing business with me.

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    Does not recommend this dealer
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    Mercedes-Benz of Marin

    Good Morning Valued Guest,We're so sorry to read of this matter and know that your satisfaction is very important to us. Because Mr. Beam, is current...ly off property, we have no way of linking into his database to retrieve your direct information. Our General Manager, Mr. Jose Uribe is here to help. At your convenience, please feel free to contact him at:D: 415.455.5533E: jose.uribe@mbofmarin.com We value your business and look forward to hearing back from you.

  • 5.0 out of 5
    April 6, 2021

    I had my C 300 worked on here and my hats off to Traci as she provided excellent service. Her knowledge, communication skills are great. I felt that she... was honest not like MB of Fairfield. I am definitely coming back and recommend this dealership to my friends. THANK YOU, Traci!

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    Mercedes-Benz of Marin

    THANK YOU * THANK YOU * THANK YOU for such a kind-hearted review on DealerRater and honored you've chosen Mercedes-Benz of Marin to handle your car se...rvicing needs. Make it a great day and hurry back

  • 5.0 out of 5
    April 5, 2021

    The best service to hey go above and beyond for there customers I would recommend coming here and gett it ng your car fixed. Very professional

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    Came in for service or repair
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    Mercedes-Benz of Marin

    Thank you for the shout out on DealerRater and for entrusting the team at Mercedes-Benz of Marin to handle your car care needs. Hurry back - Team MBM

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