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Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:30 AM - 7:00 PM

BMW of San Rafael Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

10:00 AM - 5:00 PM

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

7:30 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2005

We strive to create a lasting relationship with the BMW owners that come to our Center for sales or service. You're not just a client, you're part of the BMW of San Rafael Family.

...



We're a family owned and operated Authorized BMW Center in San Rafael specializing in new and certified pre-owned BMW cars and SAVs. Sonnen BMW is a factory certified BMW repair facility as well as an authorized warranty repair Center. We offer the finest selection of new and used BMWs in the Bay Area with over 200 cars in-stock to choose from.

"The BMW Center for Marin County and the Northern Bay Area of California. Celebrating 40 years of excellence!"

Service

Detailing

$150 and up*

Oil, Filter Change (Premium)

Complimentary

Fluid Top-Off

Complimentary

Brake Diagnosis

$150

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
146 lifetime reviews. Includes reviews of BMW of San Rafael from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 8, 2018

    Bruce was fantastic as sales & Rommel walked me through operation of I3 I???m very happy with all departments that handled My purchase of bmw I3... The way I was treated was exceptional Thanks to Bruce & Rommel Happy holidays Marc Basso

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Rommel Flores

    Product and Marketing Genius

    (5.0) 5 reviews

    Bruce Disbury

    Client Advisor

    (4.8) 17 reviews

  • 5.0 out of 5
    November 26, 2018

    Had a great experience with Luis. Very friendly, responsive and helped us get the car we wanted. He was was able to bring it up from monterey quickly for... us!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Luis Chinchilla

    Client Advisor

    (5.0) 6 reviews

  • November 18, 2017

    This is my 2nd BMW purchase from Bruce Disbury at BMW of San Rafael A pleasure as always!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 26, 2018

    My experience at BMW of San Rafael was an unexpected delight. I appreciate the team, especially Luis, working with me. I drove away very happy.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Luis Chinchilla

    Client Advisor

    (5.0) 6 reviews

  • 5.0 out of 5
    November 25, 2018

    I will never buy a car from anybody else LUIS CHINCHILLA is the man....best experience ever, I call asking for price, He did such a good job over the phone... that I drove to the dealer and got the best deal ever.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Luis Chinchilla

    Client Advisor

    (5.0) 6 reviews

  • 5.0 out of 5
    October 20, 2018

    We had a great experience at BMW of San Rafael and found exactly the car we wanted. Peter Rennert did an excellent job explaining the features of the... X1 we were interested in and let us test drive it for a long time. Highly recommended - we would definitely come back!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Peter Rennert

    Sales and European Delivery Specialist

    (4.8) 10 reviews

  • 5.0 out of 5
    October 13, 2018

    I purchase a CPO vehicle from BMW of San Rafael and had an exceptional experience. The transaction was frictionless and Peter Rennert was a pleasure to... work with. John Montanaro was excellent to work with on the F&I part of the transaction. I travelled from Vermont to purchase the vehicle, which could make for a challenging transaction, but the team at San Rafael made everything simple. I appreciate the great service at this dealership and wouldn't hesitate to return to purchase another vehicle.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Peter Rennert

    Sales and European Delivery Specialist

    (4.8) 10 reviews

  • 5.0 out of 5
    September 19, 2018

    I can't say enough about my experience with Peter @ San Rafael BMW. I called ahead and he had my car ready and waiting. This was the easiest and fastest... car buying process I have ever had. I recommend Peter and San Rafael BMW to ANYONE considering the ultimate driving machine :)

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Peter Rennert

    Sales and European Delivery Specialist

    (4.8) 10 reviews

  • 5.0 out of 5
    September 9, 2018

    This has got to be the most pleasant car buying experience that we have ever gone through! Peter Rennert was not only helpful, he was also very knowledgeable... and was very pleasant to work with. He was to-the-point and had our best interest in mind. He was patient in pointing out nuances of the car as well as our buying and leasing options. We will recommend not only BMW of San Rafael to our family and friends, but we will also highly recommend that they meet up with Peter to get their Beemer. Thank you for this pleasant experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Peter Rennert

    Sales and European Delivery Specialist

    (4.8) 10 reviews

  • 1.0 out of 5
    September 9, 2018

    I am an out of state buyer and my initial contact with the sales person, Jim Leavitt, was very unpleasant right off the bat. He was short worded and rude.... I finally was able to agree on a price which I was very happy with and they informed me that I HAD to finance through BMW financial services. He couldn't give me any information and just said "This is the way it has to be, it???s not in my control" very gruffly. I reluctantly agreed because I wanted the car, and filled out the application on Thursday. He said I could refinance with my own institution if I wanted. Friday rolled by and I heard nothing from the dealership. I wanted to get the ball rolling so I called the finance department. I got a voicemail and left a message around 4 pm. 10 am Saturday morning comes and I still hadn't heard anything. I called again and got ahold of financial. They told me they saw nothing on their cue and would have Jim call me in 5-10 mins. 2 hours later after not hearing anything I called Jim. It took me reminding him who I was and he asked me for a credit card to take the car off the market while he "got his ducks in a row". 5 minutes later he called me back and said "Sorry but the car has sold". I was shocked. He said "There's nothing I can do. Unfortunately you needed to get the process started earlier".... SERIOUSLY!?!? I had been trying to buy the car for 2 days! He just kept saying "There's nothing I can do". I was in the process of asking him if there was anything else comparable on the lot, he replied "Nothing off the top of my head," then HUNG UP ON ME. I was appalled. After letting it sink it I called back to speak to a sales manager and I got no answer. I left a message. 4 hours later after still not hearing back, I called again and left another message. It's a day later and still haven't heard anything. We have worked with BMW before and have had pleasant experiences. Needless to say, this was a horrible, insulting and very frustrating experience. I DO NOT recommend this dealership.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jim Leavitt

    Internet Manager

    NOT RATED

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