BMW of San Rafael Hours
We strive to create a lasting relationship with the BMW owners that come to our Center for sales or service. You're not just a client, you're part of the BMW of San Rafael Family.
We're a family owned and operated Authorized BMW Center in San Rafael specializing in new and certified pre-owned BMW cars and SAVs. Sonnen BMW is a factory certified BMW repair facility as well as an authorized warranty repair Center. We offer the finest selection of new and used BMWs in the Bay Area with over 200 cars in-stock to choose from.
"The BMW Center for Marin County and the Northern Bay Area of California. Celebrating 40 years of excellence!"
$150 and up*
Oil, Filter Change (Premium)
Read reviews that mention:
Bruce was fantastic as sales & Rommel walked me through operation of I3 I???m very happy with all departments that handled My purchase of bmw I3... The way I was treated was exceptional Thanks to Bruce & Rommel Happy holidays Marc Basso
Had a great experience with Luis. Very friendly, responsive and helped us get the car we wanted. He was was able to bring it up from monterey quickly for... us!
This is my 2nd BMW purchase from Bruce Disbury at BMW of San Rafael A pleasure as always!
My experience at BMW of San Rafael was an unexpected delight. I appreciate the team, especially Luis, working with me. I drove away very happy.
I will never buy a car from anybody else LUIS CHINCHILLA is the man....best experience ever, I call asking for price, He did such a good job over the phone... that I drove to the dealer and got the best deal ever.
We had a great experience at BMW of San Rafael and found exactly the car we wanted. Peter Rennert did an excellent job explaining the features of the... X1 we were interested in and let us test drive it for a long time. Highly recommended - we would definitely come back!
I purchase a CPO vehicle from BMW of San Rafael and had an exceptional experience. The transaction was frictionless and Peter Rennert was a pleasure to... work with. John Montanaro was excellent to work with on the F&I part of the transaction. I travelled from Vermont to purchase the vehicle, which could make for a challenging transaction, but the team at San Rafael made everything simple. I appreciate the great service at this dealership and wouldn't hesitate to return to purchase another vehicle.
I can't say enough about my experience with Peter @ San Rafael BMW. I called ahead and he had my car ready and waiting. This was the easiest and fastest... car buying process I have ever had. I recommend Peter and San Rafael BMW to ANYONE considering the ultimate driving machine :)
This has got to be the most pleasant car buying experience that we have ever gone through! Peter Rennert was not only helpful, he was also very knowledgeable... and was very pleasant to work with. He was to-the-point and had our best interest in mind. He was patient in pointing out nuances of the car as well as our buying and leasing options. We will recommend not only BMW of San Rafael to our family and friends, but we will also highly recommend that they meet up with Peter to get their Beemer. Thank you for this pleasant experience.
I am an out of state buyer and my initial contact with the sales person, Jim Leavitt, was very unpleasant right off the bat. He was short worded and rude.... I finally was able to agree on a price which I was very happy with and they informed me that I HAD to finance through BMW financial services. He couldn't give me any information and just said "This is the way it has to be, it???s not in my control" very gruffly. I reluctantly agreed because I wanted the car, and filled out the application on Thursday. He said I could refinance with my own institution if I wanted. Friday rolled by and I heard nothing from the dealership. I wanted to get the ball rolling so I called the finance department. I got a voicemail and left a message around 4 pm. 10 am Saturday morning comes and I still hadn't heard anything. I called again and got ahold of financial. They told me they saw nothing on their cue and would have Jim call me in 5-10 mins. 2 hours later after not hearing anything I called Jim. It took me reminding him who I was and he asked me for a credit card to take the car off the market while he "got his ducks in a row". 5 minutes later he called me back and said "Sorry but the car has sold". I was shocked. He said "There's nothing I can do. Unfortunately you needed to get the process started earlier".... SERIOUSLY!?!? I had been trying to buy the car for 2 days! He just kept saying "There's nothing I can do". I was in the process of asking him if there was anything else comparable on the lot, he replied "Nothing off the top of my head," then HUNG UP ON ME. I was appalled. After letting it sink it I called back to speak to a sales manager and I got no answer. I left a message. 4 hours later after still not hearing back, I called again and left another message. It's a day later and still haven't heard anything. We have worked with BMW before and have had pleasant experiences. Needless to say, this was a horrible, insulting and very frustrating experience. I DO NOT recommend this dealership.