Reviews
Write a reviewrich and onna
very friendly and knowledgable staff, we are very pleased with the purchase process and service departments.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
All your staffs are very helpful. Good experience with them and make it effortless to do business with your company. Thank you, Chris Dangtran
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank Goodness!!
We were in an RV campground and depend on our truck to pull our 5th wheel. When our new GMC diesel had a problem (thank goodness not when we were towing, we knew we had to have expert service and soon. Carlos Diaz and Victory, spotted the problem. As Carlos said, it was bad news in that it would take longer than just resetting the computer. He was honest,put a guy on it asap and we had it back in 1 1/2 days. Wow were we lucky to have a good dealership service nearby
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service dept.
My car broke down in the morning. The service dept took me in and repaired my car without an appointment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Speedy check-in
Service appointment paperwork was ready when I arrived, so all I had to do was sign it and leave for breakfast. The car was ready when they promised it would be (leaking tire--found nail, removed it and repaired the tire).
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great dealer for service thanks to the staff
I was at the dealership for a scheduled oil change and they changed the cabin air filter and rotated the tires. Without me even asking. I think they are professional and on top of thier game. Thanks alot to the people of Victory Chevrolet and Caddilac
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service Rep is Great
My experience in the service department is usually great. The gentleman in the service department that I deal with is always accommodating for my needs. He gets me in and the wait is not an inconvenience ever. He even suprises me and has my automobile washed. I have been going to Victory for over 30 years very satisfied. If ever a problem they always try to make it right.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Owner
Very friendly and courteous service people. Always knowledgable and professional interaction with customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The Best that's why I drive a caddy
Awesome !!!! Thank you so much! I saved using Cadillac over a oil stop place and my service rep Brian was great a keeper thanks again for everything.
- Customer service 5.0
- Buying process 2.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service departmant.
Had a minor service was greeted promptly service was fast as I was waiting. Highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase