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Reviews

Average Ratings

4.7
254 lifetime reviews.
  • The best service!

    I wasn't just looking for the right car, I was also looking for the right dealership that deserved my business. I truly found that at Radley Acura...

    Dealer Response

    We appreciate your input, Breanna. Glad to hear that you are consistently impressed with the service we offer here at Radley Acura. If there is an...


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    I wasn't just looking for the right car, I was also looking for the right dealership that deserved my business. I truly found that at Radley Acura. I was impressed with EVERY person I met at the dealership. Our salesman Tommy was excellent and even continued to be helpful after the sale was already made! This is very rare to find but its also what made me even more confident in the dealership I chose to make a deal with. I would absolutely contact Tommy and Radley Acura in the future! I also had my current Acura serviced while purchasing my new Audi and Art was extremely helpful, nice and professional. Beyond impressed with my entire experience here.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We appreciate your input, Breanna. Glad to hear that you are consistently impressed with the service we offer here at Radley Acura. If there is anything more we can do for you please come back and see us any time! Take care! Kind regards, Rod Emmons - Vice President


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  • Great Experience!

    I cringe at the thought of car buying but I was very impressed with the service and care at Radley. Nadar Sulaiman was my salesman and he was very...

    Dealer Response

    Stephanie, thank you so much for this 5-star review! We always enjoy hearing from our customers. Our goal is to provide quality customer care, and...


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    I cringe at the thought of car buying but I was very impressed with the service and care at Radley. Nadar Sulaiman was my salesman and he was very patient and respectful throughout the entire process. I highly recommend this dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Stephanie, thank you so much for this 5-star review! We always enjoy hearing from our customers. Our goal is to provide quality customer care, and I am glad to hear that Nadar has shown you his commitment to this. We hope to work with you again in the future for any of your automotive needs! Kind regards, Rod Emmons - Vice President


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  • Radley Acura

    They are very kind and tried to do their best to make customers happy. I thank Natalie, Roland, and Muhammed for their service to my family.

    Dealer Response

    Young - Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. We'll be...


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    They are very kind and tried to do their best to make customers happy. I thank Natalie, Roland, and Muhammed for their service to my family.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Young - Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. We'll be sure to pass your thanks on to Natalie, Roland, and Muhammed. We look forward to working with you in the future. Kind regards, Rod Emmons - Vice President


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  • peoples visit

    My visit to this dealership was awesome. Actually the was my best experience when trying to purchase a car. Both salesmen were honest and helpful....

    Dealer Response

    Michelle - Congratulations on your new car! We will continue to offer the best car buying experience to each and every customer we come in contac...


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    My visit to this dealership was awesome. Actually the was my best experience when trying to purchase a car. Both salesmen were honest and helpful. They didn't try to persuade me into buying something I didn't want. I told them what I liked and my financial situation and my salesmen advised me on the best options. In my eyes they worked a miracle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Michelle - Congratulations on your new car! We will continue to offer the best car buying experience to each and every customer we come in contact with. Thank you again for your kind words and business. Kind regards, Rod Emmons - Vice President


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  • UPDATE for "Nicest sale consultant, worst manager"

    I cannot edit my review (or do not know how to), so I am writing another one. The General Sale manager, Michael Taylor, contacted me the day afte...

    Dealer Response

    Thank you for taking the time to share with us. I do apologize for the initial difficulties you experienced but I'm glad to hear that things have ...


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    I cannot edit my review (or do not know how to), so I am writing another one. The General Sale manager, Michael Taylor, contacted me the day after I posted my review here. He was very professional. He apologized for the incident (even though it was not his fault), and we were able to reach an agreement on the deal. I got my car the next day, and the whole process was smooth and stress free. Great job Radley Acura! I will sure purchase my next car here!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to share with us. I do apologize for the initial difficulties you experienced but I'm glad to hear that things have been smoothed over. Please remember that we're always here to assist you with any future auto needs! Kind regards, Rod Emmons - Vice President


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  • Best Car Buying Experience EVER !!

    Hazem was prompt, extremely professional and very knowledgeable about the products/service that Acura provides to their clients. Purchasing my fir...

    Dealer Response

    Keir, thanks so much for the excellent review! Hazem is a key component of our team here at Radley Acura, and he will be very happy to hear about ...


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    Hazem was prompt, extremely professional and very knowledgeable about the products/service that Acura provides to their clients. Purchasing my first Acura from Jazem was quick no problem and everything was explain in detail. I will definently recommend Hazem to everyone who is interest in buy a new vehicle. I am excited and extremely happy!! The process was smooth!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Keir, thanks so much for the excellent review! Hazem is a key component of our team here at Radley Acura, and he will be very happy to hear about your experience. Please come back to see us if you need anything at all. Enjoy your new car! Kind regards, Rod Emmons - Vice President


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  • Awesome service by Al Gavri at Radley Acura

    Al Gavri is amazing sales person. He went above and beyond and made our buying experience at Radley Acura very unique and memorable. He helped in ...

    Dealer Response

    Aadesh - Congratulations on your new car! It's delightful to know that Al was able to provide you with such a memorable and pleasant experience. W...


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    Al Gavri is amazing sales person. He went above and beyond and made our buying experience at Radley Acura very unique and memorable. He helped in choosing the right model with in our price range without any compromise on features. I think I will do business with Radley Acura again because of the professionalism and amazing service provided by Mr. Gavri.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Aadesh - Congratulations on your new car! It's delightful to know that Al was able to provide you with such a memorable and pleasant experience. We always do our best to make sure all of our customers leave with the right vehicle. We look forward to seeing you again. Kind regards, Rod Emmons - Vice President


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  • Nicest sale consultant, worst manager

    We went to see a 2011 Infiniti G37 for my girlfriend. The sale person that was working with us, Roland Zizer, was the NICEST salesman I have ever ...

    Dealer Response

    Our goal is to provide exceptional service to every single customer. Thank you for taking the time to bring these issues to our attention. I would...


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    We went to see a 2011 Infiniti G37 for my girlfriend. The sale person that was working with us, Roland Zizer, was the NICEST salesman I have ever worked with. He was calm, patient, and knowledgeable. His manager (I forgot his name), however, was the worst I have met. He came up and threw (not literally) words, papers, and facts at us. We, especially my girlfriend, was in shock. When we calmly showed him where we get our numbers from, he immediately said that those are not true, and I have to believe whatever numbers he showed me. The entire time that he was there, it was 99% of him talking, and 1% of my and my girlfriend wondering what we did wrong and why he sounded so angry. After him coming over, my girlfriend, coming from 110% interested in the vehicle, told me that she NO LONGER WANT TO BUY A CAR and asked that we leave immediately. It is very sad, because I was the one recommending Radley to her since I bought my first car here all the way back in 2011. It will be tough for me to recommend Radley to my friends and relatives again in the future. This would have been a 1 star review had it not been for Roland Zizer, our salesman.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Our goal is to provide exceptional service to every single customer. Thank you for taking the time to bring these issues to our attention. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Sincerely, Rod Emmons - Vice President - rodemmons@radleyautogroup.com, 703-906-7010


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  • Wonderful experience on buying first car

    Sale assistant (Ronald and Hazem)very helpful and patient , they take their time to explain step by step the whole process. First time buying expe...

    Dealer Response

    It was a pleasure to read about your first buying experience working with Ronald and Hazem. Congratulations on your new car! It's delightful to kn...


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    Sale assistant (Ronald and Hazem)very helpful and patient , they take their time to explain step by step the whole process. First time buying experience couldn't be better, now enjoying my new car and definitely will recommend RADLEY to friends and family. Thanks Ronald and Hazem you are the best!.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    It was a pleasure to read about your first buying experience working with Ronald and Hazem. Congratulations on your new car! It's delightful to know that we were able to provide you with a wonderful experience. We look very forward to seeing you again in the future! Kind regards, Rod Emmons - Vice President


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  • emissions test

    I was delighted with my visit and even was provided with service I didn't request--an estimate on body repair for example. I had to come back bec...

    Dealer Response

    Hi Nancy and thanks for your kind words! We appreciate all of our staff and we are thrilled that they have taken care of you and accommodated your...


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    I was delighted with my visit and even was provided with service I didn't request--an estimate on body repair for example. I had to come back because a requested state emission exam had not been done when I visited 9/3, so everyone went out of their way to take care of me this time!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Nancy and thanks for your kind words! We appreciate all of our staff and we are thrilled that they have taken care of you and accommodated your needs. We look forward to working with you again in the future! Kind regards, Rod Emmons - Vice President


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