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Reviews

Average Ratings

4.7
Average based on 245 reviews.
  • The best service!

    I wasn't just looking for the right car, I was also looking for the right dealership that deserved my business. I truly found that at Radley Acura...

    Dealer Response

    We appreciate your input, Breanna. Glad to hear that you are consistently impressed with the service we offer here at Radley Acura. If there is an...


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    I wasn't just looking for the right car, I was also looking for the right dealership that deserved my business. I truly found that at Radley Acura. I was impressed with EVERY person I met at the dealership. Our salesman Tommy was excellent and even continued to be helpful after the sale was already made! This is very rare to find but its also what made me even more confident in the dealership I chose to make a deal with. I would absolutely contact Tommy and Radley Acura in the future! I also had my current Acura serviced while purchasing my new Audi and Art was extremely helpful, nice and professional. Beyond impressed with my entire experience here.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We appreciate your input, Breanna. Glad to hear that you are consistently impressed with the service we offer here at Radley Acura. If there is anything more we can do for you please come back and see us any time! Take care! Kind regards, Rod Emmons - Vice President


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  • Radley Acura

    It was easy and I felt the sales person and manager were honest in their approach. Thank you very much, I don't have anything else to say.


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    It was easy and I felt the sales person and manager were honest in their approach. Thank you very much, I don't have anything else to say.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Radley Acura and Al Newman

    I iust want to say I have purchased 3 cars previously from Tiscber Acura in Laurel. Al Newman won me over from them. Mr. Newman was great from beg...

    Dealer Response

    Cassandra - Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am grateful to hear that Al work...


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    I iust want to say I have purchased 3 cars previously from Tiscber Acura in Laurel. Al Newman won me over from them. Mr. Newman was great from beginning to end. After being in a bad accident, dealing with pain, physical therapy and the insurance company because my car was deemed a total loss. Al helped tremendously. He was honest upfront and really helped make buying a new car as painleess and stress free as possible. He kept his word and handled as much as possible electronically so that my time at the dealership was kept to a minimum. I have already recommended Al Newman and Radley Acura to several people. If I ever need another car I will be a repeat customer.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Cassandra - Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am grateful to hear that Al worked hard enough to make your purchase completely painless and stress-free. Enjoy your new car! Kind regards, Rod Emmons - Vice President


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  • Best buying experience of my life.

    Got the car I wanted at a fair price even though the color I wanted was at another location. Fair price for a trade-in. Great salesman (Jim Tall...

    Dealer Response

    Nancy, I really appreciate you being so kind as to write this review about our dealership. It's quite an accomplishment to hear that Jim provided ...


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    Got the car I wanted at a fair price even though the color I wanted was at another location. Fair price for a trade-in. Great salesman (Jim Talley). Best car-buying experience of my life.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Nancy, I really appreciate you being so kind as to write this review about our dealership. It's quite an accomplishment to hear that Jim provided you the best car buying experience ever! Enjoy your new car! Kind regards, Rod Emmons - Vice President


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  • Acura MDX Purchase

    Our sales representative Nader was very helpful from the beginning and wanted to make sure we get a good deal. He answered all our questions with ...

    Dealer Response

    Mehmet - Congratulations on your new car! Nader is a great people person and he strives to create a positive buying experience for every customer....


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    Our sales representative Nader was very helpful from the beginning and wanted to make sure we get a good deal. He answered all our questions with patience. Even after the sales was completed and we were ready to pick up the car, he took the time to set up the car for both my wife and myself; that was very nice of him to introduce the car to both of us separately. We were very pleased with our experience overall. The finance department was also nice and the process was smooth. Thank you!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Mehmet - Congratulations on your new car! Nader is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Kind regards, Rod Emmons - Vice President


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  • Welcome back Omar!!!!!!!!!!!!!

    2nd time for same thing in 2 weeks. Thanking my blessed stars that Omar returned. I knew then, that my problem would be taken care of. After s...

    Dealer Response

    Elaine, thank you for writing such a great review about our dealership! We are pleased that your service experience was so encouraging. We always ...


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    2nd time for same thing in 2 weeks. Thanking my blessed stars that Omar returned. I knew then, that my problem would be taken care of. After spending over 2,000 (unrelated items), my issue returned. I was told then that the warning lights had been reset. I said that I did not want them reset, I wanted the problem fixed. I was told that everything would be fine. Nonetheless, I was back 2 weeks later with the same issue, and so was Omar. I would have made a different decision on how I spent my money, if the issue had been detected the first time. HE IS THE BEST SERVICE ADVISOR THAT I EVER CAME ACROSS. Please do not let him go, he is a keeper. I drove away today with the confidence that everything had been done to the best of his ability. He is NOT a slacker when it comes to customer service. I love, love, love this guy! I have made 2/3 trips since he left and not once did I feel like I actually mattered. Omar makes you feel that as a customer you matter. Thanks Omar for being who you are---THE BEST FRONTLINE PERSON that Acura has.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Elaine, thank you for writing such a great review about our dealership! We are pleased that your service experience was so encouraging. We always do our best to make sure all of our customers leave completely satisfied with the service work performed on their vehicle. Omar will be appreciative to hear your messages left for him. We look forward to seeing you again. Kind regards, Rod Emmons - Vice President


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  • Good place

    The salesperson Nado was great. He went over the vehicle and washed it. Could have put gas it in though. Overall it was ok

    Dealer Response

    Thank you for writing this amazing review of our dealership, Amanda. We strive to provide all of our patrons with 100% customer satisfaction and i...


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    The salesperson Nado was great. He went over the vehicle and washed it. Could have put gas it in though. Overall it was ok

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for writing this amazing review of our dealership, Amanda. We strive to provide all of our patrons with 100% customer satisfaction and it's a pleasure to hear that Nado did just that. Don't hesitate to call or stop in if you should have any additional questions or concerns. Kind regards, Rod Emmons - Vice President


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  • Good service, friendly employees, nice and clean.

    Service Dept employees very nice and friendly. I alway bring my car here since 2008 until now. I bough 5 cars already from this dealer ship.

    Dealer Response

    Hi, we appreciate you giving us this review and 5-star rating! It is great to know you have been doing business with us for a couple of years. Our...


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    Service Dept employees very nice and friendly. I alway bring my car here since 2008 until now. I bough 5 cars already from this dealer ship.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi, we appreciate you giving us this review and 5-star rating! It is great to know you have been doing business with us for a couple of years. Our customers mean everything to us and we are glad to have you as a loyal customer of Radley Acura. Thanks again and we look forward to servicing you soon. Take care! Kind regards, Rod Emmons - Vice President


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  • Radley Accura

    Thanks to all of you at Radley for the exceptional consideration and helpful assistance you have extended to me over the many years that I have do...

    Dealer Response

    Deborah, thank you for this feedback and congratulations on your 2017 RDX! It is great to know you have been doing business with us for many years...


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    Thanks to all of you at Radley for the exceptional consideration and helpful assistance you have extended to me over the many years that I have done business with you. I recently leased a 2017 RDX from Al Gavri, who has helped me every time I have come into Radley for a new automobile. Al is an outstanding and thorough representative for Radley and Acura. He has the rare combination of being both fully professional and appropriately personal in his interactions with clients. Al remembers his customers like me and knows our preferences and makes it easy and efficient for us to transact business with Radley. On the day I came to pick up my car, I met two other longtime customers of Al's. The three of us shared stories with each other about our positive experiences working with Al and Radley Acura. It was ironic, we commented, that we each had been coming to Radley for 10, 12, and 14 years respectively, and we were all openly pleased in our dealings with Al and his exceptional service to us. We all expressed what a great impromptu positive and authentic advertisement we were for Radley, as well as a genuine endorsement of Al and his professionalism. We each said we'd continue to come back to see Al and conduct future business with Radley Acura. Thank you for your consideration. Please thank Al for us as well.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Deborah, thank you for this feedback and congratulations on your 2017 RDX! It is great to know you have been doing business with us for many years. Al is wholly devoted to the success of our guests' experiences and we are both lucky and proud to have him on our team. If you need anything else in the future, please feel free to come back and visit us anytime! We hope to see you back in again soon! Kind regards, Rod Emmons - Vice President


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  • Great Experience

    My experience with Radley was great! Al Newman worked with me to find a great vehicle. Victoria Minns was really accommodating with financing an...

    Dealer Response

    Duwaun, thank you for reviewing your time spent here at our dealership. It is great to read that you were very pleased with your overall experienc...


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    My experience with Radley was great! Al Newman worked with me to find a great vehicle. Victoria Minns was really accommodating with financing and I am very pleased to overall.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Duwaun, thank you for reviewing your time spent here at our dealership. It is great to read that you were very pleased with your overall experience during your visit. Please come back and see us again in the future with anything else you might need. Take care! Kind regards, Rod Emmons - Vice President


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