The Honda Superstore of Joliet

Reviews

Average Ratings

4.8
1106 lifetime reviews. Includes reviews of The Honda Superstore of Joliet from DealerRater.com
  • Great place, Great Employees easy buying process

    I came in to the dealership first thing in the morning and I had the vehicle I wanted researched and picked out. Oren Fergunson and Josh Tornabeni...


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    I came in to the dealership first thing in the morning and I had the vehicle I wanted researched and picked out. Oren Fergunson and Josh Tornabeni made the process simple and easy. They were always making sure that I did not need anything. They were never pushing me to buy something that I did not want. Dan Mac made the financing happen. The price was below NADA value and they gave me what I wanted on my trade. If you are looking for a great used vehicle and an even better price, go there. I will send all of my friends and family there. Thanks again Oren, Josh and Dan!!!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • A very comfortable and gracious experience.
    September 21, 2017

    My husband and I were treated with respect, friendliness and warm. I was nervous going into this transaction but was immediately put at ease by e...


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    My husband and I were treated with respect, friendliness and warm. I was nervous going into this transaction but was immediately put at ease by everyone...particularly by Emily and Rich Ponulak. They were very sweet, appropriately professional, extremely helpful and enjoyable. We are completely delighted with our treatment by the folks there and the wonderful car we leased. We are thoroughly enjoying this lovely car! We very highly recommend the Honda Superstore of Joliet.

    Does recommend this dealer

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  • Best car buying experience
    September 11, 2017

    Went to the dealer with a fixed amount I could spend in total and a month. Sales person David Nemanik, LISTENED and was able to put me in the car ...


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    Went to the dealer with a fixed amount I could spend in total and a month. Sales person David Nemanik, LISTENED and was able to put me in the car I needed WITHOUT trying to up sale me. Patrick in Finance follow this up with a GREAT rate without any pressure. This was the BEST car buying experience I have ever had at any dealer.

    Does recommend this dealer

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  • Just an overall great experience
    September 9, 2017

    Easy to work with, communicative and friendly. I didn't feel like I was dealing with robots. Emily took great care of me over the phone for my tra...


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    Easy to work with, communicative and friendly. I didn't feel like I was dealing with robots. Emily took great care of me over the phone for my trade in, emailing and calling me back promptly with quotes and once I arrived at the dealership, Rudy took care of me, made me feel at home and made everything so easy. You can say "well of course they treat you kind, it's a dealership and they're salesman." But this was different. A real one on one experience. Thanks to Rudy and all the friendly staff. I'll be back!

    Does recommend this dealer

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  • Great Service!
    September 3, 2017

    Saul was excellent! He listened to my needs and delivered! He was able to get me exactly what I wanted. Any question that I have he is able to ans...


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    Saul was excellent! He listened to my needs and delivered! He was able to get me exactly what I wanted. Any question that I have he is able to answer.

    Does recommend this dealer

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  • The most unprofessional dealership !
    August 22, 2017

    The dealership was straight off unprofessional with the sale process the employees would lie to you on the phone and do anything to get you to the...


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    The dealership was straight off unprofessional with the sale process the employees would lie to you on the phone and do anything to get you to their door, once you visit them they use the traditional bait and switch method, they promise a price and and easily go back on the agreed price giving unwanted reasons for the change of price. They do not have the courtesy to return calls on time. Stay away and do not buy cars from them! they will give you the cold shoulder!

    Does not recommend this dealer

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  • Excellent place to buy a car!
    July 29, 2017

    I had the pleasure of working with Brian Krakowski. He is the best! He was very pleasant when we walked in the showroom. Even after we told him w...


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    I had the pleasure of working with Brian Krakowski. He is the best! He was very pleasant when we walked in the showroom. Even after we told him we had already been in and talked to another sales person ( who wasn't in at the time) he continued to answer our questions and offer to help. He didn't walk away knowing he would not get the sale. We came back a few times looking at the CRV. We were also working with Missy, when the possibility of leasing came up. She called Brian in and he took his time to explain all the pros and cons of leasing vs buying. We came back the next day and our original sales person was working with another customer, so Brian helped us again. We bought the CRV that day and he was more than efficient. He made the process of buying a car as hassle free as possible. Because we had to go, he told me to come back the next day and we would thoroughly go over all the features in the car, because he didn't want us to feel rushed. Brian went far above and beyond taking care of us. Honda should be proud to have Brian on their team! Honda of Joliet is a great place with great people.

    Does recommend this dealer

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  • Great Service!
    July 18, 2017

    I have only good things to say about my buying experience at Honda of Joliet. Nelson Caban showed me the perfect car that fit my needs and was ver...


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    I have only good things to say about my buying experience at Honda of Joliet. Nelson Caban showed me the perfect car that fit my needs and was very courteous and helpful all though the process. The man (don't remember his name) who handled the financial process was also very kind and helpful. I received excellent treatment from beginning to end. I am very pleased with the Honda CR-V I purchased. I have been going to this Honda dealership for many years and always been pleased with their friendliness and good service. That's the main reason I went to them for this new purchase.Thank you all!

    Does recommend this dealer

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  • Service department sucks

    Well it is easiest if you read my review on google. But will say this is day two of my 2017 Honda Accord hybrid and the brake assist safety featur...


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    Well it is easiest if you read my review on google. But will say this is day two of my 2017 Honda Accord hybrid and the brake assist safety feature is not yet fixed. And no update on Saturday. Is this telling me they didn't work on it at all Saturday? Is it no big deal that my car of a mth gets repaired? I mean let's have him drive a loaner around and get free advertising while we sit on our butts and do nothing to fix his brand new car. Hey Honda corporation don't you want repeat customers? Or do I need to go back to Toyota? Or is this how it is on warranty work? Do I get a lower payment for not having my car to drive? Or for my wasted time of going to the dealership saying it's done. Yes I say they told me it was done ... repaired... then I asked what they did and I find out nothing!!! So if I didn't ask then it would have been here are your keys for me just to bring it back with same issue. Who knows maybe the brake assist would stop the car and cause a accident. Hmmmm would that mean lack of concern for human life? What if it was your family in the other car!!! Think about it! Why would you say it's fixed if you did nothing! Oh yeah because it didn't do it while you were driving it. Hmmmm what's that say. So I'm a liar? Do you think I would bring it in if it was fine? Answer was well we can't just throw parts at it! So when it comes down to it money is more important then someone getting hurt or a life lost!!! Come on joliet Honda you aren't making Honda look good at all here!!!! How bout replaced the parts that are a concern! I'm sure I won't get a call Monday either!

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great Service!!
    July 11, 2017

    My service provider Russ was excellent. Honda of Joliet has always provided a great experience for me. I was in for an A1 service for my CRV and...


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    My service provider Russ was excellent. Honda of Joliet has always provided a great experience for me. I was in for an A1 service for my CRV and was very pleased. They honored the coupons I offered and gave my vehicle a great wash. No spots after washing!! Great job towel drying!! It's nice knowing that having my CRV serviced isn't going to be a chore. Great coffee too:-)

    Does recommend this dealer
    Came in for service or repair

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