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Santa Cruz Toyota

(1,701 reviews)
Visit Santa Cruz Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday 10:00pm–8:00pm 7:30pm–5:00pm
New (831) 227-2965 (831) 227-2965
Used (831) 227-2959 (831) 227-2959
Service (888) 564-0362 (888) 564-0362

Reviews

(1,701 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Santa Cruz Toyota from DealerRater.

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Kyle did a fabulous job.

Kyle did a fabulous job. He was detailed, undestood my interests, went thru options thoroughly, arranged transport, and made competent suggestions. That’s the reason to use the dealer!

Rating breakdown (out of 5):
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  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Excellent service therefore I have been using them for

Excellent service therefore I have been using them for over 25 years. We had several Toyota cars and they are so reliable.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had an appointment for a service.

I had an appointment for a service. They told me it would take about an hour hour and a half. It took two hours which was fine but would've been nice if they under promise and over performed rather than the other way around

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.

The staff was professional and answered all my question.

The staff was professional and answered all my question. The ride home and the return ride to pick our vehicle, provided by the dealership was excellent!

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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.

Really well run service department.

Really well run service department. Knowledgeable and trustworthy staff. You will be in good hands if you bring your vehicle to them.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Lea was amazing.

Lea was amazing. She promptly took my vehicle and made sure I didn’t have to pay for a repair since I had just purchased the car from you. Lea provides amazing customer support and I will be happy to work with her in the future! I was impressed with her efficiency and follow through. Thanks Lea!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.

Getting my new car was easy and quick.

Getting my new car was easy and quick. Great customer service! The transaction was seamless from start to finish.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for the great review! Congratulations on your purchase! We wish you many happy miles, and we are here for any future needs.

Streamlined and efficient.

Streamlined and efficient. Got my car in at the appointed time and had the service completed within two hours.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.

Very helpful and thorough and polite.

Very helpful and thorough and polite. Made process of a big 120k service easy and my car drives like new

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Professional, straight forward, left me confident all was

Professional, straight forward, left me confident all was addressed properly. Will definitely trust me Land Cruiser with this dealer when I move to Santa Cruz full time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.