Excellent service department
Brought my vehicle in for repair and George Did an excellent job from the beginning to the end I will definitely come back for my future purchases and service repairs to los Gatos Acura
Hi Jesus, Thank you for your positive review. It is great that George was excellent from beginning to end while assisting you. Thank you for choosing Los Gatos Acura and we look forward to your next visit.
Friendly and professional staff
Very friendly and professional staff. Gave me an additional discount. I also got a free car wash. The car was ready before the time promised.
Alfonso, thank you for the positive rating and review! We are happy to know that you had a good experience with our Service Department, and we hope that you will continue to visit us at Los Gatos Acura!
Got a battery replacement under warranty
My battery died. I purchased a 100 month battery less than 3 years ago. It was replaced free of charge. And I got a car wash too. Tom was great he fit me in without an appointment. Excellent service!!!
Thank you for choosing Los Gatos Acura, Chris. We are happy to know that you enjoyed your visit for the new battery. We look forward to working with you again.
Great dealership Los Gatos Acura
Great salesman-Anthony. Knowledgeable with the new and previous model line up. Willing to work with fixed price. Great covid precautions. You can't go wrong with visiting this dealership. Positive buying experience.
Thank you for sharing how our team at Los Gatos Acura took care of your vehicle needs. Congratulations on your Acura! If there is anything additional you would like help with, please do not hesitate to reach out.
Service completed to full satisfaction
Russ is very professional. The car needed more service than originally planned. Instead of waiting got a ride home in no time. The service completed as scheduled.
Hi Anatole! We appreciate you for leaving your review. Our Service Team is always happy to help with your vehicle. Please come visit us at Los Gatos Acura for your next vehicle purchase or service!
Service for factory recall electricals
Quick check in, estimate, loaner car and service. Russ has been my service advisor for a year now and he is awesome. Always satisfied with the quality of service here.
Your review made us smile. We love hearing that our employees, such as Russ, are going above and beyond for our customers & delivering reliable service. Until we see you next again at Los Gatos Acura, we will be sure to keep up our timely services and courteousness.
Quick and efficient service. Issue was resolved by a competent tech. Have used this place for over four years and have been generally very happy with their service.
Thank you for your kind words. We are happy to learn our Service Team was able to resolve the issue quickly. Getting you back on the road. Los Gatos Acura truly appreciates your loyal business.
A1 awesome service
I have been experiencing a continuous noise while driving. Tried two different service with no luck. LosGatos fixed it. Also recommended and fixed tire nail issue. Now Car runs smooth like new. I would highly recommend them.
Hi Sher, At Los Gatos Acura we are very thankful for your five star review. We understand how stressful it can be when your car is having issues and we are delighted to have been able to rectify this. We deeply appreciate your recommendation of our services. We hope to continue to assist with all of your future automotive needs.
George outstanding service at Los Gatos Acura
Outstanding service including the loaner car was nice and clean. George remained communicative about the additional work that needs to be completed on the car.
Thank you for taking the time to share your outstanding experience with George! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Los Gatos Acura.
Great Customer Service
Advisor Thomas F was friendly and very helpful. He was providing a written list of services that need to be taken care of. Service was done within the promised timeline. Thanks again!
T, your review made us smile. We love hearing that our employees, such as Thomas, are going above and beyond for our customers & delivering reliable service. Until we see you next again at Los Gatos Acura, we will be sure to keep up our timely services and courteousness.