Reviews

Average Ratings

4.7
419 lifetime reviews.
  • Good service

    I really recently bought a used 2012 Acura TL on a special event. The car had everything I was looking for, but I was septic all of the follow up...

    Dealer Response

    Thank you for your positive review. We always strive to provide excellent service with a professional and caring staff here at our location. Thank...


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    I really recently bought a used 2012 Acura TL on a special event. The car had everything I was looking for, but I was septic all of the follow up service, since it was a used car. I brought it in to have the driver side mirror adjusted/tightened. Or so I thought. They replaced the whole unit. I have to say they treated me like I had bought a brand new car. So far I am really impressed with customer Service. Oh and I might add the coffee isn't bad either.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your positive review. We always strive to provide excellent service with a professional and caring staff here at our location. Thanks again for the positive feedback!


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  • Auto Nation Acura Stevens Creek

    Was greeted right away and the customer service rep Carlos was outstanding in helping me. He informed me right away when the problem was diagnose...


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    Was greeted right away and the customer service rep Carlos was outstanding in helping me. He informed me right away when the problem was diagnosed and then when it was completed

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Exceeded expectations!

    Very friendly and helpful! Gerard was excellent! Will definitely be bringing my car here again.


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    Very friendly and helpful! Gerard was excellent! Will definitely be bringing my car here again.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Customer service AutoNation Acura Stevens Creek

    Customer service at AutoNation Acura Stevens Creek is excellent. They do not pressure the customer to buy, but instead let the customer decide whe...


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    Customer service at AutoNation Acura Stevens Creek is excellent. They do not pressure the customer to buy, but instead let the customer decide when ready. They also provide car service pickup and drop-off when the car is in for service or repair, very convenient and hassle free.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Warranty service

    Friendly and provided a clear walk through of all inspection points.


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    Friendly and provided a clear walk through of all inspection points.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Bad finance service guy

    I went there to buy a new 2018 RDX, agreed and sign contract with all paper work done, brought home with a new car, then after 1 day, one guy fro...


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    I went there to buy a new 2018 RDX, agreed and sign contract with all paper work done, brought home with a new car, then after 1 day, one guy from financing called me and told me that the intress was changed, then need me to come back to sign a new higher intress contract. A big dealer like this but the service is very bad.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • good dealership

    It was a great experience. the sales person was very helpful.


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    It was a great experience. the sales person was very helpful.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great buying experience

    Easy to get pictures / price online. Responsive sales representatives. They worked with us until 9pm to get the documents done.


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    Easy to get pictures / price online. Responsive sales representatives. They worked with us until 9pm to get the documents done.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • RDX purchase

    overall experience is good, Sara provided a very good service and really enjoy the process.


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    overall experience is good, Sara provided a very good service and really enjoy the process.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Autonation customer service

    The customer service offered by Carlos was awesome. I had an appointment, there was no waiting around at all to be greeted and get the process sta...


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    The customer service offered by Carlos was awesome. I had an appointment, there was no waiting around at all to be greeted and get the process started. They hired an uber to take me where I needed to go while the car was in service, and picked me up an hour and half later when it was done. Great experience

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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