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Audi San Jose

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (177 reviews)
Visit Audi San Jose
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 10:00am–6:00pm Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (888) 742-7208 (888) 742-7208
Used (888) 742-7228 (888) 742-7228
Service (888) 742-7281 (888) 742-7281

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (177 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi San Jose from DealerRater.

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Great Experience

I have purchased two cars from Audi Stevens Creek in the past 10 years, and I have found them to be first class and professional, friendly and knowledgeable in every aspect of the process. I recently purchased a new Q5 from Cassandra Crawford and she made the process as worry and hassle free as I have experienced in making a car purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buying a car made EASY!!!

I work with Cassandra the last couple of years and finally decided to buy an SUV as my family is getting larger. I told Cassandra what I wanted, when i wanted it and how much i wanted to pay. She got the car and was able to finalize all paper work within 45mins start to finish. It's really nice to work with a PRO! Thanks again...Cassandra. We love our new Q7. All best, Cindy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ask for Cassandra Crawford, You Won't Regret it.

Cassandra Crawford made it happen. Without hesitation, she has made this car deal stand out from the rest. There is no comparison. She went above and beyond what most dealerships could only dream of when providing excellent customer service. She comes highly recommended and her staff and their facility are impeccable. No games are being played here. Just Cars -and a huge inventory at that! Come here not only for the friendly atmosphere, but for the chance to get into a car that's made for you. See Cassandra Crawford, you won't regret it. -2015 Audi A3 TDI Sports Package

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best Buying expeirence

I purchased the car I wanted without concessions in 45min. Outstanding professionalism. Buying a nice can can be enjoyable and the staff at Steven's Creek has proven it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service on Special Order Audi Stevens Creek

Second special order I've done through Cassandra Crawford at Audi Stevens Crekk. This time a special order Q5 (last time an RS5). Cassandra made the process really smooth. We actually did all the ordering over mail. Thne she kept me up to date with near weekly updates on the manufacturing and shipping of the car. Ended up getting here nearly a wekk early too. Once here, we scheduled a delivery time, she had all the paperwork nearly done, and it was all easy and not a time synch. Out of there pretty quickly. Always a great experience at Audi Stevens Creek and Cassandra is a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great place to get your Audi

I already knew what car I wanted. Cassandra Crawford made the process of getting the car I wanted smooth and fast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great buying experience at Audi of Stevens Creek

Perfect buying experience. I went in knowing exactly what I wanted in a used A6 (just like a car at another dealer), didn't see what I wanted but got good information on various options, plus helping setting up an appointment with the other dealer. I left for a few hours, chewed over what I had been told and realized that one of the options I saw at Audi Stevens Creek was actually a much better choice for me than my original preference. Thanks to Cassandra Crawford for walking me through possibilities, never being pushy and giving me space to come to my own conclusions, and finally getting me into a much better car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good overall experience at Audi Steven's Creek

Cassandra Crawford and her team were very helpful in helping me go through the buying process. There wasn't any pressure selling and everyone took their time to explain various aspects concerning the S3 Sedan I was interested in and the (very flexible) leasing options. I look forward to continual good service - please keep up the good work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fantastic buying experience of my new S4!

Cassandra Crawford could not have been easier to work with. She answered every call and every question. We found a car in her inventory that met my specs and she was able to add a couple extras per my request at the port. We agreed on a fantastic price and lease terms and I was in and out of the dealership within an hour. Dealing with Cassandra was so easy, the only reason it took an hour was because the finance department was so backed up from all the other customers! When I'm in the market for another Audi, I'm going straight to Cassandra Crawford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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stevens creek audi

been with audi now almost 10 years with nothing but outstanding service at Stevens Creek it was time for a new Lease and Cassandra Crawford and her team took me through that process efficiently and painlessly i had considered maybe looking at other cars to see if there was a 'deal' out there, but i decided risk loosing the service I have received over the years at Stevens Creek Audi was not worth the risk

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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