Reviews
Write a reviewGreat Experience
I have purchased two cars from Audi Stevens Creek in the past 10 years, and I have found them to be first class and professional, friendly and knowledgeable in every aspect of the process. I recently purchased a new Q5 from Cassandra Crawford and she made the process as worry and hassle free as I have experienced in making a car purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Buying a car made EASY!!!
I work with Cassandra the last couple of years and finally decided to buy an SUV as my family is getting larger. I told Cassandra what I wanted, when i wanted it and how much i wanted to pay. She got the car and was able to finalize all paper work within 45mins start to finish. It's really nice to work with a PRO! Thanks again...Cassandra. We love our new Q7. All best, Cindy
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ask for Cassandra Crawford, You Won't Regret it.
Cassandra Crawford made it happen. Without hesitation, she has made this car deal stand out from the rest. There is no comparison. She went above and beyond what most dealerships could only dream of when providing excellent customer service. She comes highly recommended and her staff and their facility are impeccable. No games are being played here. Just Cars -and a huge inventory at that! Come here not only for the friendly atmosphere, but for the chance to get into a car that's made for you. See Cassandra Crawford, you won't regret it. -2015 Audi A3 TDI Sports Package
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best Buying expeirence
I purchased the car I wanted without concessions in 45min. Outstanding professionalism. Buying a nice can can be enjoyable and the staff at Steven's Creek has proven it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service on Special Order Audi Stevens Creek
Second special order I've done through Cassandra Crawford at Audi Stevens Crekk. This time a special order Q5 (last time an RS5). Cassandra made the process really smooth. We actually did all the ordering over mail. Thne she kept me up to date with near weekly updates on the manufacturing and shipping of the car. Ended up getting here nearly a wekk early too. Once here, we scheduled a delivery time, she had all the paperwork nearly done, and it was all easy and not a time synch. Out of there pretty quickly. Always a great experience at Audi Stevens Creek and Cassandra is a pleasure to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great place to get your Audi
I already knew what car I wanted. Cassandra Crawford made the process of getting the car I wanted smooth and fast.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great buying experience at Audi of Stevens Creek
Perfect buying experience. I went in knowing exactly what I wanted in a used A6 (just like a car at another dealer), didn't see what I wanted but got good information on various options, plus helping setting up an appointment with the other dealer. I left for a few hours, chewed over what I had been told and realized that one of the options I saw at Audi Stevens Creek was actually a much better choice for me than my original preference. Thanks to Cassandra Crawford for walking me through possibilities, never being pushy and giving me space to come to my own conclusions, and finally getting me into a much better car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good overall experience at Audi Steven's Creek
Cassandra Crawford and her team were very helpful in helping me go through the buying process. There wasn't any pressure selling and everyone took their time to explain various aspects concerning the S3 Sedan I was interested in and the (very flexible) leasing options. I look forward to continual good service - please keep up the good work!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fantastic buying experience of my new S4!
Cassandra Crawford could not have been easier to work with. She answered every call and every question. We found a car in her inventory that met my specs and she was able to add a couple extras per my request at the port. We agreed on a fantastic price and lease terms and I was in and out of the dealership within an hour. Dealing with Cassandra was so easy, the only reason it took an hour was because the finance department was so backed up from all the other customers! When I'm in the market for another Audi, I'm going straight to Cassandra Crawford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
stevens creek audi
been with audi now almost 10 years with nothing but outstanding service at Stevens Creek it was time for a new Lease and Cassandra Crawford and her team took me through that process efficiently and painlessly i had considered maybe looking at other cars to see if there was a 'deal' out there, but i decided risk loosing the service I have received over the years at Stevens Creek Audi was not worth the risk
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
