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Lexus Stevens Creek

(1,257 reviews)
Visit Lexus Stevens Creek
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 10:00am–7:00pm Closed
2015 state dealer award
View 8 awards
2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (408) 705-4899 (408) 705-4899
Used (408) 705-4258 (408) 705-4258
Service (408) 385-9513 (408) 385-9513

Reviews

(1,257 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus Stevens Creek from DealerRater.

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It makes servicing my car an easy task given appointment

It makes servicing my car an easy task given appointment availability and use of a rental car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for your kind DealerRater post! We're glad to hear that the availability of appointments and the use of a rental car made servicing your vehicle easier. Your feedback is truly appreciated, and we look forward to continuing to assist you in the future! Lexus of Stevens Creek

Service advisor Hong Lyexcellent in all respects.

Service advisor Hong Lyexcellent in all respects. Work done and vehicle delivered as promised. All employees courteous and helpful.

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  • Overall experience 5.0
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Dealer response

Thank you for sharing your experience! We’re so glad to hear that Hong Ly provided excellent service and that your vehicle was delivered as promised. It's great to know that our team was courteous and helpful throughout the process. Lexus of Stevens Creek Svc Center

Love Lexus of Steven's Creek.

Love Lexus of Steven's Creek. Paymon is the best service advisor ever and I always rate it a 5 star!

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  • Overall experience 5.0
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Dealer response

Thank you for your kind words! We’re so happy to hear that you love Lexus of Steven's Creek and that Paymon consistently provides you with excellent service. We truly appreciate your 5-star rating and look forward to continuing to serve you with the best experience possible! Team Lexus of Stevens Creek

Staff are professional and easy to deal with.

Staff are professional and easy to deal with. I got 2 Lexus RX350 that is serviced by Stevens Creek lexus and to this day only Tom meets my expectations like true values of Lexus in dealing with customers. Thank you!

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  • Overall experience 5.0
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Dealer response

Thank you so much for your kind words! We're thrilled to hear that Tom consistently meets your expectations and provides the exceptional service that embodies the true values of Lexus. We take great pride in our professional staff and are grateful for your continued trust in Stevens Creek Lexus for your RX350s. It’s our pleasure to serve you, and we look forward to maintaining that high level of service for you in the future. Lexus of Stevens Creek Svc Center

I had a great sales agent Minh Nguyen.

I had a great sales agent Minh Nguyen. I’m very satisfied with the service

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  • Overall experience 5.0
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Dealer response

We're humbled to serve you and Happy New Year - Team Lexus of Stevens Creek Svc Dept.

They are very attentive and communicable!

They are very attentive and communicable! All staff are friendly and I love the drinks and snacks !

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  • Overall experience 5.0
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Consumer response

Very nice office all around and staff is always awesome !!!

Jamie proved excellent service and guidance.

Jamie proved excellent service and guidance. The service was done adequately and in a timely matter.

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  • Overall experience 5.0
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Dealer response

Thank you for sharing your positive experience! We're glad to hear that Jamie provided excellent service and guidance, and that the work was done both adequately and in a timely manner. Your satisfaction is important to us, and we appreciate your feedback. If you need any further assistance, please don't hesitate to reach out! Team Lexus of Stevens Creek Svc Center

Eric Yang is a very patient and enthusiastic employee and

Eric Yang is a very patient and enthusiastic employee and I am very grateful to him.

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  • Overall experience 5.0
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Dealer response

Thank you for sharing your kind words! We're so glad to hear that Eric Yang was able to assist you with patience and enthusiasm. We truly appreciate your gratitude and will be sure to pass along your compliments to Eric. If you need anything further, please don’t hesitate to reach out. We're here to help! Happy New Year - Team Lexus of Stevens Creek

Always efficient ay checking in process, completing work

Always efficient ay checking in process, completing work timely and picking up car. All the staff are professional and kind.

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  • Overall experience 5.0
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Dealer response

Thank you for sharing your experience with us! We’re happy to hear that our check-in process is efficient, the work is completed in a timely manner, and that our staff consistently provide professional and kind service. Your satisfaction is our top priority, and we appreciate your kind words. If you need anything else, don’t hesitate to reach out. We look forward to serving you again soon! Happy New Year from the Lexus of Stevens Creek team

Michael Nagy always provides me with outstanding customer

Michael Nagy always provides me with outstanding customer support and he’s the reason I continue to take my car to Lexus of Stevens Creek service

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  • Overall experience 5.0
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Dealer response

We appreciate you taking the time to share your experience! It’s wonderful to hear that Michael Nagy consistently provides you with outstanding customer support. Michael is a valuable member of our team, and we're glad his service has earned your continued trust in Lexus of Stevens Creek.