Mercedes-Benz of Stevens Creek

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4.5
(2,058 reviews)
Visit Mercedes-Benz of Stevens Creek
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 9:00am–9:00pm
Tuesday 7:00am–6:00pm 9:00am–9:00pm
Wednesday 7:00am–6:00pm 9:00am–9:00pm
Thursday 7:00am–6:00pm 9:00am–9:00pm
Friday 7:00am–6:00pm 9:00am–9:00pm
Saturday 8:00am–4:00pm 9:00am–9:00pm
Sunday Closed 10:00am–8:00pm
New (866) 984-5567 (866) 984-5567
Used (877) 739-7119 (877) 739-7119
Service (877) 227-1530 (877) 227-1530

Inventory

See all 422 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2003.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Service center

Phone number (877) 227-1530

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

4.5
(2,058 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Mercedes Stevens Creek review

I am a long time customer. I have a great service advisor.

5.0

Danny Ho at Stevens Creek Mercedes is the best service

Danny Ho at Stevens Creek Mercedes is the best service advisor I met in years. He demonstrate he's knowledgeable to cars in general and specifically on Mercedes. He treats our cars with care and make proactive recommendations to ensure our cars operate at their top shape. A wonderful asset to your organization. Thank you Danny!

Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to Danny here at Mercedes-Benz of Stevens Creek! Feel free to reach out to us if you need anything. Have a wonderful day.

5.0

STEVE ALWAYS GIVES ME EXCELLENT SERVICE AND I CAN ALWAYS

STEVE ALWAYS GIVES ME EXCELLENT SERVICE AND I CAN ALWAYS DEPEND ON THE WORK BEING DONE ON TIME AND COMPLETE.

Dealer response

HI, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

5.0

Mercedes Benz GLC 300 service

Very good experience. Swift in and out. No line. Got there on time and was swiftly addressed by the services advisor John. Got the same model as a loaner - a very nice and clean car. Got the car back the same day.

Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

5.0

Very Good service, I liked Ethan’s service.

Very Good service, I liked Ethan’s service. He is a Very professional caring and friendly agent

Consumer response

He is a Very professional caring and friendly agent

Consumer response

He is a Very professional caring and friendly agent

5.0

Service

Danny Ho identified areas in the car to be tested, told me it would take overnight prior to leaving, had everything completed, and kept me updated.

Dealer response

Hi Janet, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

5.0

Upon checking-in for a tire recall, I was promptly

Upon checking-in for a tire recall, I was promptly checked -in. My wait time was less than communicated and I enjoyed hot tea with multiple TV's while I waited. Excellent customer service but Vincent! And, they washed my car and vacuumed the inside. Wow!

Dealer response

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

5.0

Strive to get the best deal possible

AMG GT has been my favorite since childhood and it was one of my dreams to have this as my very first car. I am proud to be the owner of this car at 25. It wouldn't possible without the wonderful staff at the Stevens Creek. Owning an AMG is not financially easy and I was already settling for CLS as GT was going a bit over my budget, but Nikhil and his manager did everything to get the car under my limits and made me drive home the brand new GT 43.

Dealer response

Hi Sahil, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

5.0

Vincent and team were excellent; met me right away for my

Vincent and team were excellent; met me right away for my appointment despite a long line to assist. He explained all services and my car was even done a bit early! Carwash was an extra nice bonus. Check out was quick and easy. Thank you.

Dealer response

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

1.0

Extremely hard to get the response

Everyone seems busy. As a customer, it's very inconvenient to communicate with employees

Dealer response

Hi, we regret to hear that you had this experience with us. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Mercedes-Benz of Stevens Creek (408) 641-4610

See all 2,058 reviews