Mercedes-Benz of Stevens Creek

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4.5
(2,442 reviews)
Visit Mercedes-Benz of Stevens Creek
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
New (866) 984-5567 (866) 984-5567
Used (877) 739-7119 (877) 739-7119
Service (877) 227-1530 (877) 227-1530

Inventory

See all 746 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2003.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

4.5
(2,442 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Good job provided by the dealership!

Good job provided by the dealership! My thanks to Erica and Rodrigo, they are both very patient and get the job done nicely.

5.0

Good job provided by the dealership!

Good job provided by the dealership! My thanks to Erica and Rodrigo, they are both very patient and get the job done nicely.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

We’ve had great experiences at Stevens Creek Mercedes

We’ve had great experiences at Stevens Creek Mercedes Benz with Jim like always very knowledgeable and friendly highly recommended. We had great experience with Our finance coordinator Kamal. He explained everything and answers all our questions. I will recommend to our family and friends. Mohammad 02/25/2024

5.0

We’ve had great experiences at Stevens Creek Mercedes

We’ve had great experiences at Stevens Creek Mercedes Benz with Jim like always very knowledgeable and friendly highly recommended. We had great experience with Our finance coordinator Kamal. He explained everything and answers all our questions. I will recommend to our family and friends. Mohammad 02/25/2024

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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3.0

I took in my car in great condition for a maintenance

I took in my car in great condition for a maintenance routine and the dealer returned it with a new mal function notification with out any advise or even telling me in person

3.0

I took in my car in great condition for a maintenance

I took in my car in great condition for a maintenance routine and the dealer returned it with a new mal function notification with out any advise or even telling me in person

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

The Perfect a Mercedes for ME!

My overall buying experience at Stevens Creek Dealership was exceptional on New Year?s Day!

5.0

The Perfect a Mercedes for ME!

My overall buying experience at Stevens Creek Dealership was exceptional on New Year?s Day!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Multi-points service

Service manager, Tony, made extra effort at no charge, inspecting the coolant system beyond the agreed service work. I really appreciate service team and Tony, in particular, for the work dedication and deep technical analysis. Thanks!

5.0

Multi-points service

Service manager, Tony, made extra effort at no charge, inspecting the coolant system beyond the agreed service work. I really appreciate service team and Tony, in particular, for the work dedication and deep technical analysis. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

Fuel door fixng under CPO

Very nice and kind people. TJ help me out on the repair needed to be done and the whole thing is finished under 2 hours.

5.0

Fuel door fixng under CPO

Very nice and kind people. TJ help me out on the repair needed to be done and the whole thing is finished under 2 hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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5.0

Recent service at Stevens Creek Mercedes

From checking in process to picking up my vehicle after service, it was excellent. Specially Danny Ho is exceptional and he understands my need and communicate through untill all services getting done.

5.0

Recent service at Stevens Creek Mercedes

From checking in process to picking up my vehicle after service, it was excellent. Specially Danny Ho is exceptional and he understands my need and communicate through untill all services getting done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Veronica, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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5.0

It’s my second car purchase in the last 5 years at this

It’s my second car purchase in the last 5 years at this dealership and I was as pleased as the first time! Bought a car for my college student daughter. Jeyson was great to work with! He understood our needs and was a delight to work with. No pressure at all! I had a few questions about two weeks after the purchase, regarding my registration and he was as responsive as the pre-transaction interaction! Contact Jeyson for your next vehicle!

5.0

It’s my second car purchase in the last 5 years at this

It’s my second car purchase in the last 5 years at this dealership and I was as pleased as the first time! Bought a car for my college student daughter. Jeyson was great to work with! He understood our needs and was a delight to work with. No pressure at all! I had a few questions about two weeks after the purchase, regarding my registration and he was as responsive as the pre-transaction interaction! Contact Jeyson for your next vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Nadia, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Stevens Creek. Feel free to stop by if you ever need any more help.

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5.0

Smooth and Pleasant Experience

I recently leased an EQE 350x4. The dealer was friendly and knowledgeable. The whole process was very smooth and pleasant.

5.0

Smooth and Pleasant Experience

I recently leased an EQE 350x4. The dealer was friendly and knowledgeable. The whole process was very smooth and pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Ali, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

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5.0

Our experience to buy the car at Stevens Creek was great.

Our experience to buy the car at Stevens Creek was great. Asad helped us all the way to ensure we are buying what we need and never felt any urgency to make the decision. Asad was great through the process and I would highly recommend him and the dealership.

5.0

Our experience to buy the car at Stevens Creek was great.

Our experience to buy the car at Stevens Creek was great. Asad helped us all the way to ensure we are buying what we need and never felt any urgency to make the decision. Asad was great through the process and I would highly recommend him and the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Neeraj, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Stevens Creek. Feel free to stop by if you ever need any more help.

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