Reviews
Write a reviewMercedes Stevens Creek review
I am a long time customer. I have a great service advisor.
Danny Ho at Stevens Creek Mercedes is the best service
Danny Ho at Stevens Creek Mercedes is the best service advisor I met in years. He demonstrate he's knowledgeable to cars in general and specifically on Mercedes. He treats our cars with care and make proactive recommendations to ensure our cars operate at their top shape. A wonderful asset to your organization. Thank you Danny!
Hi, thank you for your kind review; we are happy to pass along your comments to Danny here at Mercedes-Benz of Stevens Creek! Feel free to reach out to us if you need anything. Have a wonderful day.
STEVE ALWAYS GIVES ME EXCELLENT SERVICE AND I CAN ALWAYS
STEVE ALWAYS GIVES ME EXCELLENT SERVICE AND I CAN ALWAYS DEPEND ON THE WORK BEING DONE ON TIME AND COMPLETE.
HI, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
Mercedes Benz GLC 300 service
Very good experience. Swift in and out. No line. Got there on time and was swiftly addressed by the services advisor John. Got the same model as a loaner - a very nice and clean car. Got the car back the same day.
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Very Good service, I liked Ethan’s service.
Very Good service, I liked Ethan’s service. He is a Very professional caring and friendly agent
He is a Very professional caring and friendly agent
He is a Very professional caring and friendly agent
Service
Danny Ho identified areas in the car to be tested, told me it would take overnight prior to leaving, had everything completed, and kept me updated.
Hi Janet, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Upon checking-in for a tire recall, I was promptly
Upon checking-in for a tire recall, I was promptly checked -in. My wait time was less than communicated and I enjoyed hot tea with multiple TV's while I waited. Excellent customer service but Vincent! And, they washed my car and vacuumed the inside. Wow!
We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Strive to get the best deal possible
AMG GT has been my favorite since childhood and it was one of my dreams to have this as my very first car. I am proud to be the owner of this car at 25. It wouldn't possible without the wonderful staff at the Stevens Creek. Owning an AMG is not financially easy and I was already settling for CLS as GT was going a bit over my budget, but Nikhil and his manager did everything to get the car under my limits and made me drive home the brand new GT 43.
Hi Sahil, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Vincent and team were excellent; met me right away for my
Vincent and team were excellent; met me right away for my appointment despite a long line to assist. He explained all services and my car was even done a bit early! Carwash was an extra nice bonus. Check out was quick and easy. Thank you.
Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Extremely hard to get the response
Everyone seems busy. As a customer, it's very inconvenient to communicate with employees
Hi, we regret to hear that you had this experience with us. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Mercedes-Benz of Stevens Creek (408) 641-4610