Mercedes-Benz of Stevens Creek Hours
We make buying and selling your vehicle easy. The price you see is the price you pay. Every 1Price Pre-Owned Vehicle we
sell is one, no-haggle price and comes with a 5-day return policy*. Plus, we’ll buy your car and give you a check the same day, even if you don’t buy one from us. Now that’s easy. *Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
Oil, Filter Change
$169 and up*
$350 and up*
Read reviews that mention:
Great service from Jay as always......easy to schedule and pick up
Jessica, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Thank you so much for such a wonderful ...review; we are happy to pass along your comments to Jay here at Rafferty Subaru and recognize his hard work and dedication! Thank you so much for being one of our valued guests and we look forward to your next visit!
I did not purchase the car here,but should have. No other comment on that. Excellent service advisor, part, car pick up etc.
Earl, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive such a wonderful revie...w. Thank you so much for being one of our valued guests and we look forward to your next visit!
I purchased a CLA250 at MB of Stevens Creek. I'm very happy with the entire process. The price is good, people are friendly, the facility is clean and... bright, and the finance manager, Jim, is very humorous and proficient. My salesperson, Tim Vuong, is also very helpful, either through email or onsite. I would strongly recommend him as the first person to get in touch in MB of Stevens Creek.
The customer service is amazing! Professional, on-time and competent!
Sara, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Thank you for your kind review; we are hap...py to pass along your comments to the team here at Mercedes-Benz of Stevens Creek! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Stevens Creek
Excellent experience and the facility it just gorgeous. Tony C Was very helpful and I would refer him to anyone purchasing a car. Great car buying experience... here at the dealership.
Hello Joanna, it means so much to us that you chose our dealership! We set high expectations for ourselves so it?s gratifying to hear you had a great ...experience with us. Thank you for your kind review; we are happy to pass along your comments to Tony C here at Mercedes-Benz of Stevens Creek! Again, we appreciate your recommendation of Mercedes-Benz of Stevens Creek and we hope to be of service again in the future.
Edwin was provided great service during my visit for the Service B. My only complaint is how expensive the service B is. Thank you Edwin!
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please reach out to us if ...there is anything else we can do for you. Drive safe, and we'll see you on the road.
Good Services overall. Reception desk staff are very nice. My only concern is the service charges, which is $225 for diagnosis , too high for a senior... like me!
Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything we can do for you. Take car...e.
Samir and his team did a phenomenal job! They made sure that I was happy from start to finish. They really went above and beyond. Couldn?t be happier
Jaqueline, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- s...afe travels!
Gray place to buy a new car! Awesome people, knowledgeable, polite and very helpful. Was a True pleasure and can only recommend!
Roger, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe ...travels!
I purchased a used 2015 S550e from a different, non-MB dealer. It was still slightly under warranty so I knew I had a few months to get any issues taken... care of (if there were any!). After just a few weeks, i noticed an annoying/embarrassing rattle coming from somewhere in the car. It was intermittent and I wasn't really sure where it was coming from... I brought the car into a dealer that is close to where I live. They were super nice and their facility is beautiful.. The only problem is, after the appointment, the rattle was still there... They never called or checked in to see if it was taken car of either. So with that, I called out to Steven's Creek Mercedes. I spoke with a young service person named Raul, who seemed friendly enough.. Brought the car in, got a loaner and off it went into the service bay to be inspected ( and repaired!). I picked up the car the next day and while driving home I heard it.. That rattle.. It was still there...Remember it wasn't always easy to replicate, but yep, it was indeed still there. So I called Raul back up and he was very apologetic. He strives on getting customers taken care of the first time and this wasn't one of those instances.. So we set up another appointment.. This rattle was not as easy as anyone thought.. A variety of options and ideas didn't fix it.. I was getting frustrated but what got me through the process was Raul.. He was so eager to get to the bottom of the issue, he wouldn't let me give up.. He promised up and down that they'd figure it out, even though it wasn't easily identifiable, replicable or even noticeable (in some instances). Well, I'm excited to report that Mercedes Benz of Steven's Creek did indeed get it fixed. I'm sure there are a few techs involved that helped during the process and I'm sorry I don't have their names to also thank-- To Raul of MB Steven's Creek- You were great to deal with the entire time and your enthusiasm and dedication got me through the ordeal of dealing with this random rattle! Thank you again for the great service..
Gordon, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued cust...omers, we want to sincerely thank you for your business and we hope to see you here again down the road! Safe travels!