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Honda of Stevens Creek

(3,422 reviews)
Visit Honda of Stevens Creek
Sales hours: 10:00am to 7:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 10:00am–7:00pm Closed
2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (855) 253-3729 (855) 253-3729
Used (855) 270-9703 (855) 270-9703
Service (855) 271-7830 (855) 271-7830

Reviews

(3,422 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Honda of Stevens Creek from DealerRater.

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I reserved my service online. I received a reminder the...

I reserved my service online. I received a reminder the say before. I dropped off my vehicle and was given the option to wait or be called when done. I was called an hour before the estimated time. Tam my advisor answered all of my questions that I had about my vehicle. He checked the recall status of my other Honda and I will be bringing it in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi 7hondaz, thank you so much for your positive comments about Honda of Stevens Creek! Until the next time we meet, take care!

My experience with Ramon Sarabia was excellent. He...

My experience with Ramon Sarabia was excellent. He explained a lot about my new vehicle. He is professional and helpful. He explained the safety features, amenities like Apple Carplay and Android Auto, and the fuel economy. I'm very happy with my overall experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

A.armachuelo, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know!

No help whatsoever from sales person would not r

Called about a new 2020 honda civic type r in boost blue. Sales person had no idea about there job requirements ! Will take my business elsewhere

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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From making the appointment on the website to the end of...

From making the appointment on the website to the end of making payment was very smooth and no complaints at all. Well done and I appreciate your professional work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

K.f., we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know!

Long Tong

I visited the dealer for oil change, and received by Long with professional attitude and quick service from beginning to the end.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Michael Lee, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

Honda of Steven's Creek

COVID-19 has presented many challenges to industries this year, but Honda of Steven's Creek has taken them in stride. With their prompt and efficient service, they made the servicing of my vehicle go smoothly. I can definitely recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ian Coats, we are so happy to read such a great review about Honda of Stevens Creek! We can't wait to see you again, have a great day.

5 Star Service

Respectful and very fast staff. Making this my home dealer for services/repairs . There was an employee that was super outgoing speaking of his family in Georgia. Really enjoy a personable employee as well as the agent who helped. Super respectful and courteous. Everything was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Yolanda Villa, we are so pleased you enjoyed your visit to Honda of Stevens Creek! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Honda of Stevens Creek!

It was very good

I would definitely bring my car again. Service representatives are so nice and responsible for what they are doing. Overall I?m very impressed with them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Min Kim, it's experiences like yours that really keep us motivated! Min Kim, thanks for taking the time to leave a review.

Used car purchase

Sam had the car parked out front and ready to go prior to my arrival. he went above and beyond high expectations to make sure I was completely satisfied. that was one of the easiest transactions I have had in my car buying history. I highly recommend this dealer for anyone looking for a new or pre-owned vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dennison Campbell, we are so happy to read such a great review about Honda of Stevens Creek! We can't wait to see you again, have a great day.

Repair on throttle valve - 2011 Honda Odyssey EX-L

service advisor was fabulous, really supportive. Honda Stevens Creek gives superior service, I am willing to travel farther for this service department then the other Honda service department which is closer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

William Smith, we're glad you had such a wonderful experience with us! We hope to see you soon!