Reviews
Did everything in their power so that we could take the
Did everything in their power so that we could take the vehicle we wanted to take home.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re glad our team could help you drive away with the vehicle you wanted. Thank you for choosing Laredo Dodge Chrysler Jeep. We appreciate your feedback.
I took my truck for first oil change the service guys
I took my truck for first oil change the service guys work on it right away
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your trust in us for your truck's first oil change. Take care!
Great service, wait time was not bad at all.
Great service, wait time was not bad at all. The service advisor was very knowledgeable about my vehicle, that helped make the visit faster.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear that our knowledgeable team made your visit efficient. Thank you for choosing Laredo Dodge Chrysler Jeep.
They are very courteous, friendly and fast plus they
They are very courteous, friendly and fast plus they explain the Stephen your vehicle is
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recognizing our friendly and efficient service. We appreciate your kind words about the customer experience at Laredo Dodge Chrysler Jeep.
I purchased a used cadillac escalade with laredo dodge
I purchased a used cadillac escalade with laredo dodge and it has been the worst experience. The vehicle has been in the shop longer than we have drove it. The service department has not been able to address the issues. The first time we took it for repairs the air intake was loose and bolt for brace was missing on passenger side front. When the rear camera was replaced screws were left inside rear door and constantly rattled. I spoke with service manager and he said he would personally take care of the issue. Two months later we are still having the same issues. On multiple occasions I have requested to get a call back or meeting with the general manager but he will not accept calls or in person meetings. BUYER BEWARE!! Talking to other people,this is not the the first time Laredo dodge uses decrepitve practices in their business.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, We appreciate you taking the time to share your feedback with us. I would like the opportunity to speak with you about your attempts to contact our Management Team, as well as the condition of your Cadillac Escalade. Whenever you can, please send me an email with your preferred method of contact. Sincerely, Juan Cadena Service Director juancadena@greenwayauto.com
Good service great employees very satisfied very
Good service great employees very satisfied very professional and very prompt would recommend this dealer
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recommending Laredo Dodge Chrysler Jeep. We appreciate your support and are glad our team could assist you professionally.
Great dealership did not have a problem getting my truck
Great dealership did not have a problem getting my truck checked! They got straight to the problem and fixed it right away! Would recommend anyone to take their vehicle there, wonderful experience and staff!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for recommending Laredo Dodge Chrysler Jeep. Glad you had a smooth experience with our team checking your truck. Take care on the road.
Make good job on auto repairs they helping to maintain
Make good job on auto repairs they helping to maintain your vehicle in good condition thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for highlighting our auto repair services. Glad we could help keep your vehicle in top shape.
Great customer service, the representative or sales man
Great customer service, the representative or sales man did an excellent job. Very courteous, explaining everything very well. Recommend the place
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recommending Laredo Dodge Chrysler Jeep. We're glad our team provided excellent service and explanations.
The waiting time is very reasonable.
The waiting time is very reasonable. Good service. I like how they advise me of services needed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear you had a good experience with our service team at Laredo Dodge Chrysler Jeep. Thank you for sharing your thoughts.