Metro Chrysler Dodge Jeep

New 866-864-1492 Dealer Website
Used 866-857-7736 Email Dealer
Service 866-867-1871

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Reviews

Average Ratings

4.5
Average based on 33 reviews.
  • Great Dealership

    I just purchased a new Jeep Compass this past Friday evening from Metro Jeep. I work with Dan and he made this transaction smooth and seamless. I ...


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    I just purchased a new Jeep Compass this past Friday evening from Metro Jeep. I work with Dan and he made this transaction smooth and seamless. I really wanted this vehicle and had made my original inquiry thru internet sales. I had a car for trade in and I filled out all the initial paperwork online as well. When I got to the dealership that evening Dan was waiting for me and addressed me by name. I thought that was really awesome. I wasn't just a person to sell a car too - I was a name. So often in this world we forget that people have names. Dan had everything set up and ready to go for the appraisal on my existing vehicle and paperwork to get me into the new vehicle. I thought it was going to be a hard sell with my rather challenging credit history - but he made it work and he did so in a way that made sure I could still afford it. I am very happy with my new car. I loved working with Dan I thought he was absolutely awesome to deal with. He took good care of me and I'm sure he will continue to if I need anything in the future. I have already referred 2 of my friends to him just today. I hope they really go see him because if he can work such a deal for me - he can work a deal for anyone - go see him - he's pretty amazing. :)

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great people to deal with.

    Absolutely loved dealing with Salesman Sherif and Sales Manager, they were very helpful and treated us fairly,respectfully and as a truly valued a...


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    Absolutely loved dealing with Salesman Sherif and Sales Manager, they were very helpful and treated us fairly,respectfully and as a truly valued as customer. Absolutely love my vehicle and I thank Sharif for being so patient as we went through the process of deciding among many vehicles. Deal was fair in my opinion, check them out before you buy!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Nice car but not a great experience

    I worked with Sherif. Nice guy but a little cocky and pushy. I bought a used car with flaws. Refused to budge on price or even pretend to entertai...


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    I worked with Sherif. Nice guy but a little cocky and pushy. I bought a used car with flaws. Refused to budge on price or even pretend to entertain the idea with condescending tone. The manager more interested in football game on TV and never cracked a smile or introduced himself. Quoted me more than what was originally quoted. They couldn't answer simple questions regarding safety inspection process or parameters. Originally told me there was n I think a second key for my vehicle but turns up there was one and was provided to me with a dead battery ( I guess I should be happy I got one ) . Poor detailing job and less than a quarter tank of gas upon delivery. Dmv with the employee a messy process and had to request my final paperwork numerous times before receiving. Took to own mechanic less than 3k miles later to find out back breaks are 85% worn and need new tires. Despite the above I still think I got a nice used car but won't be returning to this dealership. I guess unless you're buying new here...the higher standards of customer service stops there.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent service!

    Our salesman was sharif bilodeau. He was excellent. Informative, friendly & not pushy. We really felt good about our purchase as he was honest, tr...


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    Our salesman was sharif bilodeau. He was excellent. Informative, friendly & not pushy. We really felt good about our purchase as he was honest, trustworthy and very personable.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great buying experience at Metro Jeep Chicopee

    My Wife & I just purchased a New 2016 Grand Cherokee Limited on Saturday. Our salesman was Daniel Scheehser. He made the purchase process very rel...


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    My Wife & I just purchased a New 2016 Grand Cherokee Limited on Saturday. Our salesman was Daniel Scheehser. He made the purchase process very relaxed & easy. I had got a price quote from Dan on line & it was $1,600 less then the closest quote I had received from other dealerships. All we had to do when we got to the dealership was get our trade value & pick out the color. Our 4 year old Granddaughter came with us & she had a blast. Jeeps are her favorite. They gave us waters, donuts & our Granddaughters other favorite pizza. We were buying this vehicle for my wife, let's just say this, she would rather go to the dentist then car shop. Dan made her feel very relaxed & answered all the questions she had for him. Over all we feel we got a great deal & Dan made us feel very important & that he wanted us to get just what we wanted in our new SUV purchase. Thanks Dan & We would highly recommend him & the dealership to our friends & Family. Patrick & Bridget McCarthy

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • New car purchase

    Shariff was our salesman he was great !! Answered all our questions and made the process very easy and pleasant.


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    Shariff was our salesman he was great !! Answered all our questions and made the process very easy and pleasant.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • In love

    When I started car shopping I had no clue what model car I wanted. I knew I wanted an suv style, but that's it. I went to every dealership in the ...


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    When I started car shopping I had no clue what model car I wanted. I knew I wanted an suv style, but that's it. I went to every dealership in the area, and because of the excellent customer service I recieved at metro jeep, I purchased my vehicle there. I am now the proud owner of a 2016 Jeep Grand Charokee! P.s. Sharif Bilodeau was very helpful and truely helped us find the car for us!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Love our new Dodge Journey!!

    All the people we dealt with at Metro Dodge Jeep were great! Our Salesman Steve Longey was Awesome!!!! He took care of everything. Great personality!


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    All the people we dealt with at Metro Dodge Jeep were great! Our Salesman Steve Longey was Awesome!!!! He took care of everything. Great personality!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • steve longey

    True to his word, no high pressure tactics. Easy to work with when purchasing a vehicle. Friendly and professional. Would recommend if you’re in t...


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    True to his word, no high pressure tactics. Easy to work with when purchasing a vehicle. Friendly and professional. Would recommend if you’re in the market for a new or used car/suv.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Metro Was Easy to Work With

    Worked with Sharif, one of the salesmen. Very nice guy and easy to work with. Let us test drive a few vehicles with no problem, even let us ride a...


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    Worked with Sharif, one of the salesmen. Very nice guy and easy to work with. Let us test drive a few vehicles with no problem, even let us ride alone so we could talk about it without it being the usual awkwardness. When it came to numbers they were helpful and we got what we wanted. I would definitely buy a vehicle from Metro in the future.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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