Moore Ford

1.0 out of 5 1.0

Reviews

1.0 out of 5 1.0
3 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    December 29, 2018

    The only reason this place got one star is bc zero stars is not an option. I was actually shocked at how rude and unwelcoming the staff was. Even if I... found the best car with the best price I would never give this dealership a penny of my money. I’m usually not one to write reviews but this experience was over 2 moths ago and I still can’t believe how horrible the customer service was. Unfortunately it was not just one person. It was everyone person we came in contact with.

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    Customer Service
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    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    July 7, 2015

    If you're in need of service on a Dodge/Chrysler go anywhere else in the tri-state it's worth the drive. The staff is rude and act like they don't want... your service. The service mgr. told us 3 times our Dodge was fixed and ready to go only to find out nothing had been done except for clearing error codes. We waited over 6 hours being out of town with no loaners available only to find our time wasted. Don't waste your time go somewhere else. The facilities were disturbing...dead bugs all over the floor and filth. I'll never be back.

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    Customer Service
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    Quality of Repair
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    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 4.0 out of 5
    February 26, 2015

    The dealership never ordered vehicle. Waited 9 weeks for nothing.

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    Customer Service
    Not Applicable
    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    This vehicle was sold to a Municipality, the dealership thought the board of directors would provide written confirmation of the ordered vehicle. The...y only provided a verbal confirmation of the order. The situation has been rectified.