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Reviews

Average Ratings

4.9
Average based on 117 reviews.
  • Great service, friendly and knowledgeable staff

    Sales Rep Mohammed Omran was very professional and very knowledgeable and gave us his undivided attention while searching for the vehicle. Mr. Om...

    Dealer Response

    Hi Wlima, Thank you for taking the time to leave this positive review! We couldn't be more pleased to hear that our team went above and beyond to...


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    Sales Rep Mohammed Omran was very professional and very knowledgeable and gave us his undivided attention while searching for the vehicle. Mr. Omran as well as Mr Francisco were exceptionally helpful and instrumental in obtaining the vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Wlima, Thank you for taking the time to leave this positive review! We couldn't be more pleased to hear that our team went above and beyond to make sure your car-buying experience went smoothly. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Thank You, Toyota Town of Stockton


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  • Mrs. Kathryn Starring-Rogers

    I took my Prius in today for its 6 month check up. Mark Stults was professional, helpful, patient, and kind and respectful. I heard another woman ...

    Dealer Response

    Hi Kathryn, We're extremely grateful for this review and so happy to hear that Mark and our team provided you with a great experience. We hope yo...


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    I took my Prius in today for its 6 month check up. Mark Stults was professional, helpful, patient, and kind and respectful. I heard another woman talk about "his smile that greets, his kind eyes that he centers on one. She went on to say that he always demonstrates honesty." I must agree with her. When I got my keys back today, he smiled and wished me a good day. He said I could rest assured that my Prius was in excellent shape and I know I can trust him and all employees at Toyota Town

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Kathryn, We're extremely grateful for this review and so happy to hear that Mark and our team provided you with a great experience. We hope your Prius is running just like new and we look forward to seeing you at your next service appointment! Regards, Jason Kim General Manager


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  • Need a car? See Kevin Hamlin! That's it!

    Let me start off by saying this was my first car me and my wife purchased from any dealer. I live in antelope and before consign down to Stockton ...

    Dealer Response

    Hi Serge, We know the car-buying process can be strenuous and we're extremely pleased to hear that Kevin and our team helped alleviate some of the...


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    Let me start off by saying this was my first car me and my wife purchased from any dealer. I live in antelope and before consign down to Stockton Toyota town I did 2 months of research and dealt with over 15 dealerships and many more sales personal/management across the Sacramento area and even towards the Bay Area. Everyone was different and everyone had their own stories to tell to tempt me into buying from them with reasons why should here and not there and why I should buy today and not tomorrow. Somewhat the color I wanted but then not the interior, some had both but the the trim of the car, some tried to sell me the color I specifically kept saying I do not like and I do not want. Too much Pressure and I didn't like any of that it was frustrating and it almost made me quit on my attempt to buy a Highlander After 2 month I decided to do something I should've done a long time ago, go and see Toyota town of Stockton. I spoke with Kevin Hamin and I was very happy with the response he gave me. I was very specific in what I wanted and he got Everything down for me just how I wanted it, No questions asked! honestly I was nervous because I thought it was too good to be true that I finally found someone who agrees to give me exactly what I want for the price I want. It's amazing how if you want something just keep trying and you'll get what you ask for and with Kevin Halmin I got exactly what I wanted and more! If your interested in purchasing a new/used car, don't waste time going to dealerships that don't respect you and try to sell you something you don't want. Go to Toyota town of Stockton and see Kevin Hamlin, he will be very helpful and will make your car purchase experience extremely easy, you will not be disappointed!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Serge, We know the car-buying process can be strenuous and we're extremely pleased to hear that Kevin and our team helped alleviate some of the stress. Please know how much we appreciate your business and we hope your Highlander is treating you well. If you ever have any questions, please don't hesitate to ask! Regards, Jason Kim General Manager


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  • Wonderful staff, excellent service!

    I worked with Mark S, and he's my absolute hero! I don't understand cars at all, so I'm always nervous of being taken advantage of at dealerships....

    Dealer Response

    Hi Sara, Thank you for this 5-Star Review! We strive to provide our customers with an experience they can't receive anywhere else and we're so pr...


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    I worked with Mark S, and he's my absolute hero! I don't understand cars at all, so I'm always nervous of being taken advantage of at dealerships. But Mark made this the best interaction I've ever had with a car repair company. He put me at ease and made sure my car and I were both taken care of. The ladies at the car rental/cashier counter were also wonderful - you guys have a great team at your store!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Sara, Thank you for this 5-Star Review! We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Mark provided just that to you. Thank you for choosing Toyota Town of Stockton and we hope your vehicle is running just like new! Thank You, Toyota Town of Stockton


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  • Great Service, Great people.

    What I liked is our sales person Jake Nano, listening to what we have to say and trying so hard to achieve what would like.Always keeping us infor...

    Dealer Response

    Hi Michael, We're elated to hear about your recent experience! We're glad to have Jake and Ahmed on our team and are happy to hear that they provi...


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    What I liked is our sales person Jake Nano, listening to what we have to say and trying so hard to achieve what would like.Always keeping us inform on what is happening with the transactions. We also appreciate the finance officer Ahmed in trying to get the paperwork done in a timely matter and as smooth as it can be for the transaction off the contract. Even though it was a long process it both Jake and Ahmed rook care of us.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Michael, We're elated to hear about your recent experience! We're glad to have Jake and Ahmed on our team and are happy to hear that they provided you with the experience you deserve. We look forward to hearing from you again and please contact us if you ever need anything regarding your Toyota! Thank You, Toyota Town of Stockton


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  • great service

    Rick, the service writer is always courteous and extremely helpful. I,m always impressed with the efficiency of the service dept. I realize how ...

    Dealer Response

    Hi Gordon, We're grateful for this positive review and very happy to hear that Rick provides with quality service each and every time you visit. ...


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    Rick, the service writer is always courteous and extremely helpful. I,m always impressed with the efficiency of the service dept. I realize how difficult it is to make a service dept. Run smoothly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Gordon, We're grateful for this positive review and very happy to hear that Rick provides with quality service each and every time you visit. We'll be sure to share your kind words with Rick and the rest of our team. Thank you for this review and we can't wait to see you at your next service visit! Thank You, Toyota Town of Stockton


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  • Great internet sales team

    The internet sales team was pleasure to work with. I dealt with Kevin and Ashley and they both were amazing. Kevin was pretty quick in responding ...

    Dealer Response

    Hi Jaikumar, Thank you for this 5-Star Review! It's a pleasure to read that Kevin and Ashley went above and beyond to ensure that you drove home ...


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    The internet sales team was pleasure to work with. I dealt with Kevin and Ashley and they both were amazing. Kevin was pretty quick in responding to my emails and he didn't put any pressure on me and the best part of was he made no sales pitch phone calls. When I went to pick up the car, it was pretty late but Ashley stayed through the entire time and made sure that all paperwork was taken care of and handed over the car to me (it was almost 11p when I got out). Overall, it was a great buying experience, absolutely no hassle-free. I'd highly recommend to others.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Jaikumar, Thank you for this 5-Star Review! It's a pleasure to read that Kevin and Ashley went above and beyond to ensure that you drove home in the car that you deserve. Please know how much we appreciate your business and should you ever have any questions, please don't hesitate to ask! Thank You, Toyota Town of Stockton


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  • Great Service, neat and clean

    Rick is always polite, helpful and explains what your car needs and what has been done to make your car run smoothly. The service department is cl...

    Dealer Response

    We appreciate your kind words, Carol. We are glad that Rick could get your car fixed up and back in good running order. Thank you for your recomme...


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    Rick is always polite, helpful and explains what your car needs and what has been done to make your car run smoothly. The service department is clean and neat.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We appreciate your kind words, Carol. We are glad that Rick could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, The Toyota Town of Stockton Team


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  • great service experience

    friendly, efficient, quick turnaround, quality work. Warranty repair of taillight housing was quickly diagnosed, the part ordered and final repai...

    Dealer Response

    Thanks for your perfect review, Earl! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent cust...


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    friendly, efficient, quick turnaround, quality work. Warranty repair of taillight housing was quickly diagnosed, the part ordered and final repair completed in very good time.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your perfect review, Earl! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Toyota Town of Stockton Team


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  • GREAT CUSTOMER SATISFACTION

    Great Customer Service!! awesome Salesperson (TRAN). He was very helpful, patient and VERY pROFESSIONAL. My husband and I are very satisfied with ...

    Dealer Response

    Thank you for sharing your experience with us, Kathleen! Our team works incredibly hard to exemplify the Toyota Town of Stockton commitment to cus...


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    Great Customer Service!! awesome Salesperson (TRAN). He was very helpful, patient and VERY pROFESSIONAL. My husband and I are very satisfied with our car purchase there from Toyota Town because of Great Customer Service and Satisfaction.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for sharing your experience with us, Kathleen! Our team works incredibly hard to exemplify the Toyota Town of Stockton commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, visit our Facebook page for access to our exclusive content. Sincerely, The Toyota Town of Stockton Team


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