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Reviews

Average Ratings

4.9
Average based on 73 reviews.
  • great customer service, attentive people!

    The service department at Mataga is not only very attentive, also very caring on customer satisfaction and that's what matters most..

    Dealer Response

    Myriam, thank you for commenting on our efforts. We truly appreciate your feedback. We'll look forward to seeing you next time!


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    The service department at Mataga is not only very attentive, also very caring on customer satisfaction and that's what matters most..

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Myriam, thank you for commenting on our efforts. We truly appreciate your feedback. We'll look forward to seeing you next time!


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  • Great customer service

    Tina Huckabee was very courteous and professional throughout the purchasing process. The vehicle order took about three months to get to the deale...

    Dealer Response

    Russ, Thank you so much for taking the time to give Tina and our dealership a review regarding your ordering and purchasing experience. We're so h...


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    Tina Huckabee was very courteous and professional throughout the purchasing process. The vehicle order took about three months to get to the dealership and Tina was very helpful in giving me updates on the status of my order. Tina did a great job of talking me through the step-by-step purchasing process and the vehicle orientation. The entire purchasing process was the best experience ever.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Russ, Thank you so much for taking the time to give Tina and our dealership a review regarding your ordering and purchasing experience. We're so happy that it was the best experience ever for you! Congratulations on your new purchase and we'll look forward to seeing you in the future!


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  • Great Customer Service

    This dealership was very responsive and attentive to my buying needs.

    Dealer Response

    Marcus, Thanks for reviewing us! If there's anything that we can do to assist you in the future, please let us know. We'd be happy to help.


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    This dealership was very responsive and attentive to my buying needs.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Marcus, Thanks for reviewing us! If there's anything that we can do to assist you in the future, please let us know. We'd be happy to help.


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  • Deputy

    As a Deputy Sheriff my schedule is somewhat complex. Eric always helps me out by getting me in. Thank you!!

    Dealer Response

    Vaughn, Thanks for your review. We're happy to help service your vehicle. We appreciate you choosing us as your dealership and thank you for helpi...


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    As a Deputy Sheriff my schedule is somewhat complex. Eric always helps me out by getting me in. Thank you!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Vaughn, Thanks for your review. We're happy to help service your vehicle. We appreciate you choosing us as your dealership and thank you for helping to keep everyone safe.


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  • oil change, tire rotation and no rebalance

    the oil change was quick and the staff work hard to complete the paperwork and get you back on the road. But, my tires were not rebalanced when t...

    Dealer Response

    Hi Richard, Thank you for your review. I'm happy to hear that we were able to get you back on the road quickly. Our service for an oil change and ...


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    the oil change was quick and the staff work hard to complete the paperwork and get you back on the road. But, my tires were not rebalanced when they were rotated. I know because the wheel weights from my tire repair are still there. normally new weights are put on during rebalancing. I wanted the tires rotated and balanced. I'm getting a slight vibration at 70-75mph and I think it's the tires.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Richard, Thank you for your review. I'm happy to hear that we were able to get you back on the road quickly. Our service for an oil change and tire rotation unfortunately does not include tire balancing. If you would like to have them balanced, we would be more than happy to assist you. When you have a moment, please call us at 209-320-6550 to set something up for that slight vibration. We'll look forward to hearing from you.


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  • Great customer service.

    Customer service was great. The staff understood my issue and tried to correct the problem. Unfortunately the engine pinging is still present. I ...


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    Customer service was great. The staff understood my issue and tried to correct the problem. Unfortunately the engine pinging is still present. I will be returning the truck again soon as I'm nearing my next oil change interval.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Nice place ,nice people. I will go back.

    I reguested that they check the stabili track , my car told me to Service soon, I never got any information on this. It was close to lunch time a...


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    I reguested that they check the stabili track , my car told me to Service soon, I never got any information on this. It was close to lunch time and everyone needed to go. Maybe not schedule so heavy next time.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • This was a routine scheduled Maintenance App t.

    Car was received by Service desk at the time of the scheduled appointment with no unexpected delays. Because I was waiting, the routine servicing...


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    Car was received by Service desk at the time of the scheduled appointment with no unexpected delays. Because I was waiting, the routine servicing was done expediently and all issues were addressed to my satisfaction. Car was ready when promised.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Buying Experience!

    I found the sales staff very knowledgeable and eager to assist. There was no doubt in my mind that the staff would bend over backward to facilita...


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    I found the sales staff very knowledgeable and eager to assist. There was no doubt in my mind that the staff would bend over backward to facilitate my purchase of a vehicle in some way.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Encore

    Very helpful receptionist. She confirmed that the car I was looking at online was still in stock, gave me directions etc. The salesman, Greg, ex...


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    Very helpful receptionist. She confirmed that the car I was looking at online was still in stock, gave me directions etc. The salesman, Greg, exceeded all my expectations

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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