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Reviews

Average Ratings

4.4
8 lifetime reviews.
  • -----

    I purchased my used truck at valley Lexus and I have to say that there service was excellent they did everything they could to get me the truck I ...


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    I purchased my used truck at valley Lexus and I have to say that there service was excellent they did everything they could to get me the truck I wanted, the whole process was done very fast.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Happy shopper!

    I purchased my vehicle at Valley Lexus, so, so, happy. Everyone was wonderful and professional Todd you provided me with excellent customer serv...


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    I purchased my vehicle at Valley Lexus, so, so, happy. Everyone was wonderful and professional Todd you provided me with excellent customer service over the phone. Todd was off when I went in so I met Tim. Tim you are such a gentleman, no pressure, just very supportive and knowledgeable. I felt everyone was working for me to get the beautiful vehicle I purchased. Then my little cute angel I call her, in the finance department Macie. May God bless you! You truly care about the customer, appreciate you!. My experience was 110% positive. Love my ride, thanks to all of you. Cheryl P

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Unprofessional

    I recently took a test drive with a salesman named George. Thanks to him, I will not be purchasing a Lexus in Modesto. I was interested in a cou...


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    I recently took a test drive with a salesman named George. Thanks to him, I will not be purchasing a Lexus in Modesto. I was interested in a coupe and because it is built low to the ground, he proceeds to tell me a "midget" must have driven it before me. I couldn't believe my ears and asked him to repeat it, he did. There's no such thing as a midget I told him. I felt he was being crass and came across very uneducated. He proceeded to give me his card, but never once asked for my number for a follow up. Poor reflection on the business.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • good service on buying used car

    I recently went in to buy a used car. It was probably the second least expensive Lexus on the lot. It was an extremely busy car buying day at the ...


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    I recently went in to buy a used car. It was probably the second least expensive Lexus on the lot. It was an extremely busy car buying day at the dealership. My salesman Eddie was very enjoyable to talk to and knowledgeable. I am sure everybody else was a more valuable customer in terms of dollars spent but I felt very valued nonetheless. They took their time to make sure I was happy with my purchase and condition of the car. They even delivered it to my home. Someday I will get a new Lexus and I wont hesitate to buy from Valley lexus again. PS Other people I know who have bought here have similar opinions on their experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent service dept. disappointed with Sales

    service department was excellent Ruben took care of my Lexus is250 recall. Came back to purchase a 2015 Lexus but disappointed that the sales wasn...


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    service department was excellent Ruben took care of my Lexus is250 recall. Came back to purchase a 2015 Lexus but disappointed that the sales wasn't up to Par.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • valley lexus

    I saw this used truck that was perfect for us and a great price but they had already sold it a day before but they said if thry had a similar truc...


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    I saw this used truck that was perfect for us and a great price but they had already sold it a day before but they said if thry had a similar truck like they would call me but i found another one at a different dealer but using cars.com great app

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Terrible with trade-ins

    They eventually admitted that they had to screw me on my trade in to make up the costs they were losing on their used car. Thats not good business...


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    They eventually admitted that they had to screw me on my trade in to make up the costs they were losing on their used car. Thats not good business, I wouldn't go back to these guys.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Valley

    Found a car but financing with capital one threw a block to them car fax showed car had questional history . Bought at Serramonte and we are extre...


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    Found a car but financing with capital one threw a block to them car fax showed car had questional history . Bought at Serramonte and we are extremely happy

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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