Reviews
Write a reviewTracy Honda Service
I trust Tracy Honda's Service Department for service on my car because I have always received honest answers to my questions, the staff are professional and knowledgeable. I recently had to bring my car in for service after a trip I took to the mountains, and was able to drop it off, have it repaired and picked it up without having to lose any time off from work, I have always received fast, friendly, reliable service and would recommend it to my friendsa and family. Bety Rea
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the kind words, Bety! Customer service is our number one priority and it is encouraging to know that you are so pleased with the service in which we've provided you. Thank you for your business and we look forward to seeing you in the future! Sincerely, Brett Allen - General Manager - brett@tracyhonda.com
worst customer service ever!!!!!!!!!
Sales manager at tracy honda has no customer service at all... Tried buyijg a cat from here all i got was excuses.. he did not answer my question withing a time frame. Did not try hard enouhht to get me approved.. got my own loan tru golden one and he still didnt care about making a sale...
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Worthwhile used-car shopping experience
I was looking online for a used Honda Civic Sedan for my daughter. The internet sales rep, Gordon, did an excellent job providing me with answers to my numerous questions and also in providing personable guidance during our browsing, viewing and inspection dealership visits. In the end, I got a fantastic deal on a Certified Civic, and I was very pleased with Gordon's efficient, hassle-free manner in finalizing the deal and documentation. The next time my wife, I look for a new or used car, I will most definitely check Tracy Honda first. I have already mentioned my positive dealership experience to some of my coworkers and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
bad dealership
i called they said they have vehicle when i went there next day in early morning they said they already sold it and tried to sell me another one
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
tryed to buy car
contacted by internet through cars.com did not get a responce for 3 weeks so bought car at other dealer
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase