Skip to main content

South Bay Mazda

(535 reviews)
Visit South Bay Mazda
Sales hours: 10:00am to 7:00pm
Service hours:
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 10:00am–7:00pm Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (866) 906-0132 (866) 906-0132
Used (866) 360-5394 (866) 360-5394
Service (866) 360-2596 (866) 360-2596

Inventory

See all 181 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2023.
Welcome to South Bay Mazda! Visit our state-of-the-art facility, where we’ve built a reputation for delivering courteous, honest service. Our customers appreciate how we do business, and we’re confident you will, too. We believe our customers are the heart of our success, which is why we treat them the way we want to be treated. With a commitment to integrity and professionalism in every aspect of our business, we are dedicated to exceeding your expectations. Thank you for considering South Bay Mazda for your next vehicle purchase!
Come Experience the South Bay Mazda Difference

Service center

Phone number (866) 360-2596

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(535 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of South Bay Mazda from DealerRater.

Want to share your experience with this dealership?

Write a review

Ernie and Stephen are the best!

Ernie and Stephen are the best! Both are trustworthy, respectful, and godly men of integrity! Ernie helped me this time and was efficient, caring, and so helpful! Both he and Stephen are always so patient and kind and I never feel rushed by them! I feel comfortable to ask any questions and I greatly appreciate the time they spend with me in going over any needed work, etc.! God honors the widows and He has used them to greatly bless and help me with my car and all necessary work!

Ernie and Stephen are the best!

Ernie and Stephen are the best! Both are trustworthy, respectful, and godly men of integrity! Ernie helped me this time and was efficient, caring, and so helpful! Both he and Stephen are always so patient and kind and I never feel rushed by them! I feel comfortable to ask any questions and I greatly appreciate the time they spend with me in going over any needed work, etc.! God honors the widows and He has used them to greatly bless and help me with my car and all necessary work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you very much, Laura, for the 5-star feedback. I will share your review with Stephen and Ernie in this week's service meeting. We appreciate you trusting our staff to get your vehicle safely back on the road. See you next visit. Jeff D. General Manager

Show full review

Jaden was professional, knowledgeable and friendly.

Jaden was professional, knowledgeable and friendly. The service is unique because the mechanic takes a video and is telling the customer what he sees, what is recommended and certain things are looking to him. Love this!

Jaden was professional, knowledgeable and friendly.

Jaden was professional, knowledgeable and friendly. The service is unique because the mechanic takes a video and is telling the customer what he sees, what is recommended and certain things are looking to him. Love this!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Great to read this about working with Jaden and our team during your vehicle's recent service visit. The videos are a great way to keep our customers informed on what is going on exactly with the vehicle. Thanks for sharing. Jeff D. General Manager

Show full review

Cars.

Cars.com staff and South Bay Mazda Team: Your site helped me find the vehicle I wanted yesterday and I was able to buy it at a fair price. Excellent service from the South Bay Mazda (Torrance, CA) dealership. Visited Galpin first, but the salesman lost my phone number after a visit and call back. The South Bay Mazda online manager answered right away after I looked at your sites referrals. I headed from the Valley (23 miles-48 mins.) to the store. Great salesman, Sam (Osama) Hussein,who even had a newly hired Max help me while he finished up a prior sale. The assist. sales manager helped me go through paperwork since I was paying cash. No lengthy F&I experience. I'm writing this as an old car writer and enthusiast. I worked for J.D. Power and also Automotive News and the customer service online and dealership experience were much better than in bygone days. Thanks much. Best, Philly M

Cars.

Cars.com staff and South Bay Mazda Team: Your site helped me find the vehicle I wanted yesterday and I was able to buy it at a fair price. Excellent service from the South Bay Mazda (Torrance, CA) dealership. Visited Galpin first, but the salesman lost my phone number after a visit and call back. The South Bay Mazda online manager answered right away after I looked at your sites referrals. I headed from the Valley (23 miles-48 mins.) to the store. Great salesman, Sam (Osama) Hussein,who even had a newly hired Max help me while he finished up a prior sale. The assist. sales manager helped me go through paperwork since I was paying cash. No lengthy F&I experience. I'm writing this as an old car writer and enthusiast. I worked for J.D. Power and also Automotive News and the customer service online and dealership experience were much better than in bygone days. Thanks much. Best, Philly M

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Congratulations Philly M on the purchase of your new Mazda. Glad to read that Sam was able to secure the vehicle you were looking for and was responsive to your input. Enjoy your new car and safe travels. Happy 2025! Jeff D. General Manager

Show full review

I liked Ernie (he explained everything), the video and

I liked Ernie (he explained everything), the video and the waiting room was very comfortable.

I liked Ernie (he explained everything), the video and

I liked Ernie (he explained everything), the video and the waiting room was very comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing about your recent service visit at South Bay Mazda. We appreciate the feedback regarding working with Ernie and receiving the video information while your vehicle was being serviced. Have a great 2025! Jeff D. General Manager

Show full review

Ease of making an appointment online, Josh was prompt and

Ease of making an appointment online, Josh was prompt and quickly checked me in and checked out at the end, oil change and tire rotation work was completed within specified time, provided video of work done and recommendation for tire alignment. A complimentary car wash was included. I waited in the lounge area where coffee, tea, water are available as well as comfortable seats and area to plug in and work on laptops. Very pleasant atmosphere for waiting and working. When paying for the service, information was provided of a service charge if using credit card, none if using cash, check or debit. Very good to be informed in advance to be able to make a choice. Thank you.

Ease of making an appointment online, Josh was prompt and

Ease of making an appointment online, Josh was prompt and quickly checked me in and checked out at the end, oil change and tire rotation work was completed within specified time, provided video of work done and recommendation for tire alignment. A complimentary car wash was included. I waited in the lounge area where coffee, tea, water are available as well as comfortable seats and area to plug in and work on laptops. Very pleasant atmosphere for waiting and working. When paying for the service, information was provided of a service charge if using credit card, none if using cash, check or debit. Very good to be informed in advance to be able to make a choice. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

What a great review, very detailed. Thanks for sharing about working with Josh and our team during your recent vehicle service visit. We love our facilities as well. Have a great weekend and Happy New Year. PH Hyundai Management

Show full review

The team was very polite and professional.

The team was very polite and professional. They made the purchase experience very simple and even helped me even after regular business hours. The dealer is definitely in the Gold standard for fast service and professionalism.

The team was very polite and professional.

The team was very polite and professional. They made the purchase experience very simple and even helped me even after regular business hours. The dealer is definitely in the Gold standard for fast service and professionalism.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Angel for the 5-star review. We will share with our team about their gold standard performance during your recent visit. Have a great day. Jeff D. General Manager

Show full review

Service agents were helpful and empathetic in helping us

Service agents were helpful and empathetic in helping us navigate a very challenging warranty situation. They were able to provide a suitable loaner for the long duration of the service. However, there were some new door dings and a musky smell in the vehicle upon return.

Service agents were helpful and empathetic in helping us

Service agents were helpful and empathetic in helping us navigate a very challenging warranty situation. They were able to provide a suitable loaner for the long duration of the service. However, there were some new door dings and a musky smell in the vehicle upon return.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you Sandip for sharing about your recent 5-star experience at South Bay Mazda. Have a terrific day. Jeff D. General Manager

Dealer response

Thank you Sandip for your patience and the thorough review of your recent visit. We appreciate the feedback. Have a great weekend. Jeff D. General Manager

Show full review

We have been Mazda customers for more than 14 years and

We have been Mazda customers for more than 14 years and we have been South bay Mazda customers for about 4 years now. This time I am willingly writing this review to share my honest experience with Mr. Charlie Pham and his team, Mr. Godwin Ibe, Mr. Sam Damani, and Mr. Cruz. In addition based on my experience with Mr. Charlie Pham, he is professional, friendly, honest, knowledgeable, charming, and engaging in the dealership and we had a pleasant experience leasing our new car form him and his team. The car that we were looking for, was difficult to find in that period of time, but Mr. Charlie and his team helped us to find exactly what we were looking for. We did not feel like they are pushing us to buy or lease a car that we don’t like. They were honest and straight forward with us. When I was there to sign the contract with Mazda dealership, I heard that Mr. Charlie Pham got promotion on his new job position. I as a customer believe that he truly and surely deserves his promotion. Thank you Mr. Charlie Pham, Mr. Godwin Ibe, Mr. Sam Damani, and Mr. Cruz for making a good experience in South Bay Mazda for my family and I.

We have been Mazda customers for more than 14 years and

We have been Mazda customers for more than 14 years and we have been South bay Mazda customers for about 4 years now. This time I am willingly writing this review to share my honest experience with Mr. Charlie Pham and his team, Mr. Godwin Ibe, Mr. Sam Damani, and Mr. Cruz. In addition based on my experience with Mr. Charlie Pham, he is professional, friendly, honest, knowledgeable, charming, and engaging in the dealership and we had a pleasant experience leasing our new car form him and his team. The car that we were looking for, was difficult to find in that period of time, but Mr. Charlie and his team helped us to find exactly what we were looking for. We did not feel like they are pushing us to buy or lease a car that we don’t like. They were honest and straight forward with us. When I was there to sign the contract with Mazda dealership, I heard that Mr. Charlie Pham got promotion on his new job position. I as a customer believe that he truly and surely deserves his promotion. Thank you Mr. Charlie Pham, Mr. Godwin Ibe, Mr. Sam Damani, and Mr. Cruz for making a good experience in South Bay Mazda for my family and I.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wow, wow, wow. Thank you so much, Benjamin. This review means the world to Charlie, Godwin, Sam, Cruz, and me. We appreciate your continued loyalty and patronage. We value you as our guest and enjoy each visit. Have a great day. Jeff D. General Manager

Show full review

They failed to fix my car after two visits, ignoring

They failed to fix my car after two visits, ignoring photo/video proof of a safety-relevant malfunction. Second visit, they accused me of causing an unrelated problem (which I proved they caused on the previous visit). Different staff gave me contradictory data on how to reserve a loaner, resulting in me not getting one when they had some to spare. They don’t answer the phone before 9am, according to one employee. Oddly, I’ve had 27 unanswered calls before 9am, but one 8:33am conversation. I left a message with the manager and there wasn’t any followup. If I hurt myself in an accident in my near-new vehicle because they didn’t honor the warranty for the safety equipment- I’m obviously going to sue them.

They failed to fix my car after two visits, ignoring

They failed to fix my car after two visits, ignoring photo/video proof of a safety-relevant malfunction. Second visit, they accused me of causing an unrelated problem (which I proved they caused on the previous visit). Different staff gave me contradictory data on how to reserve a loaner, resulting in me not getting one when they had some to spare. They don’t answer the phone before 9am, according to one employee. Oddly, I’ve had 27 unanswered calls before 9am, but one 8:33am conversation. I left a message with the manager and there wasn’t any followup. If I hurt myself in an accident in my near-new vehicle because they didn’t honor the warranty for the safety equipment- I’m obviously going to sue them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we have been working with you diligently on this and you have to work with Mazda for manufacturer issues as stated previously. We are only a single-point dealership that services and repairs vehicles. Thank you, Jeff D. General Manager

Show full review

Paul was extremely helpful and made sure to accommodate

Paul was extremely helpful and made sure to accommodate my needs. I tell all my friends to go to South Bay Mazda!

Paul was extremely helpful and made sure to accommodate

Paul was extremely helpful and made sure to accommodate my needs. I tell all my friends to go to South Bay Mazda!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Aces Laura! Thanks for sharing. Jeff D. General Manager

Show full review
See all 535 reviews