Reviews

Average Ratings

4.9
190 lifetime reviews.
  • Great Salesperson

    I came in on a Saturday and was approached by Frankie. He asked what I was looking for in a vehicle (full size SUV, used, etc.) and asked what th...


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    I came in on a Saturday and was approached by Frankie. He asked what I was looking for in a vehicle (full size SUV, used, etc.) and asked what they had in stock. Frankie wasted no time showing me what options were available, and after a short while, I found my new (to me) vehicle. Frankie was knowledgable about what was in stock and what features everything came with, and was great to work with when working with financing and paperwork. I cannot recommend him enough, so much so that I am putting in a review so that anybody looking for a dealer will look for him - I don't write reviews often, but I was impressed by my experience here today.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Jerry in finance was awesome

    We went in to lease a Chevy Bolt, but we had tier 2 credit. Jerry worked hard with the finance department to get us upgraded to tier 1 credit. A...


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    We went in to lease a Chevy Bolt, but we had tier 2 credit. Jerry worked hard with the finance department to get us upgraded to tier 1 credit. Also, the salesman Mr.Daniels was awesome as was the first salesman who started the Bolt Facebook page. Also the guy that worked out the lease paperwork gave some good end of lease strategies. We are so happy with our Bolt!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Tommy Meehan 2017 Chevrolet Bolt

    Tommy was the perfect host. No pressure or exaggerations to make a deal. He was always available, walked us through the whole process and remained...


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    Tommy was the perfect host. No pressure or exaggerations to make a deal. He was always available, walked us through the whole process and remained calm and reassuring the whole time. It was a delight to be with him. *We leased the car rather than a purchae

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best Salesman

    Matthew Olivier was our salesman and he was fantastic. He was honest and made us feel comfortable throughout the whole new car leasing process . W...


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    Matthew Olivier was our salesman and he was fantastic. He was honest and made us feel comfortable throughout the whole new car leasing process . We are totally satisfied.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Buying a new truck

    We have been looking for a new truck. Platinum went out of their way to find the truck we wanted and beat all other dealers price. Tommy Meehan ma...


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    We have been looking for a new truck. Platinum went out of their way to find the truck we wanted and beat all other dealers price. Tommy Meehan made our experience pleasant and worked with our budget.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Mathew was great!

    Mathew was an excellent sales representative. He was very nice and tried hard to get us the best deal he could. He understood why we were looking ...


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    Mathew was an excellent sales representative. He was very nice and tried hard to get us the best deal he could. He understood why we were looking for a used car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great experience

    My name is Dominick Hardin. I recently purchased a vehicle from Platinum Chevrolet, I was pleased with their service and prices. Tommy Meehan was ...


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    My name is Dominick Hardin. I recently purchased a vehicle from Platinum Chevrolet, I was pleased with their service and prices. Tommy Meehan was my salesperson. He was very courteous and wasn't pushy. I felt he did a very excellent job of making sure I left the establishment pleased. I am very happy with my overall experience and would definitely refer this dealership to friends and family. Thanks Tommy

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great experience buying a used car from Platinum

    I just found out that my 2007 Chevy Impala needs $3,000 worth of work. After putting $4,000 into it in the last 6 months I was forced to go get a ...


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    I just found out that my 2007 Chevy Impala needs $3,000 worth of work. After putting $4,000 into it in the last 6 months I was forced to go get a new car. I went to Platinum interested in looking at the 2017 Chevy Impala LT. I was greeted by Tommy Meehan who promptly took me to a White 2017 Impala LT that I had seen online. We took it for a test drive and I really enjoyed all of the updated features in the new model. I was there on my lunch and didn't have much time, I just wanted to get a feel for the new Impala so I could shop around online. Tommy understood and wasn't pushy and understood my situation. He kept in touch with me to make sure that he could help me if I was going to come back in during the next few days to look further into purchasing a vehicle. I did return the following day and was greeted by Gabriel Cardenas, Tommy didn't start until later that morning. Gabriel was also a very good salesperson. I didn't feel like I was dealing with a salesperson, rather someone who was very honest and up front with me. It is exactly the type of salesman that I like, a straight shooter. I had done my research, and suggested looking at the used Buick LaCrosse that they had in stock to which Gabriel felt that was a good idea since it is basically the same as the Impala but a little more luxurious. I fell in love with this car as soon as a I drove it. It was a great deal as well. They had already dropped the price $4000 under blue book so there was no need to haggle the price. They were already at their bottom line. After choosing the vehicle the process was rather smooth, as I arrived with a loan in hand from my credit union. Yes, the process is somewhat slow and I was there for 6 hours in all, but I felt that given the circumstances that go into buying a new car Platinum made it as smooth as possible. Both Tommy and Gabriel were not pushy and very helpful in every aspect of my shopping experience. One issue that I did experience was that I found that my windshield had a crack in it after leaving the lot. I contacted Gabriel via text who told me to bring it in and they would help me out. I did just that and they sent me to get it fixed. The problem was that during the fix the crack grew from 1/2 inch to about 2 1/2 inches. I was not happy and went back to the dealership where the first person I saw was Tommy Meehan. I explained the situation to him and told him that I would really prefer to have the windshield replaced. He went in and spoke with his manager and a minute later came out and told me to go back to the glass place where they were waiting to replace my windshield. Not everything is going to be perfect, but when you find a business that will give you good customer service and strive to make you feel like you matter then you've found a good business. Platinum Chevrolet gave me a great experience and I would recommend checking them out when looking for a new or used vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Retired Guy

    My salesman was Matthew Olivier. He was fair, honest and a pleasure to do business with.


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    My salesman was Matthew Olivier. He was fair, honest and a pleasure to do business with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Awesome Car Buying Experience

    Dealing with Joe Herrera was an absolute pleasure. He worked with me getting a new car that was within my monthly payment budget. He never pushed ...


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    Dealing with Joe Herrera was an absolute pleasure. He worked with me getting a new car that was within my monthly payment budget. He never pushed to get more money out of me. I truly felt like he was in my corner to not over extend my financial boundaries. Mr. Hobbins was very helpful with how to get all of my paperwork done. Nicole Halstead in Finance was awesome as well. She guided me through all of the signatures and surprised me with not only the payment I wanted, but with no money down when I thought I was going to have to $1000 down. I drove away in a brand new Chevy Cruze Hatchback. My experience was nothing less than awesome. I drove roughly 36 miles to this dealership from where I live and it was well worth the drive. I would do it again. I highly recommend this dealership. Thank you's to all that played a part in this car buying experience being one I'll always remember pleasantly. If you are looking for a Chevrolet Vehicle, it is well worth your time to check Platinum Chevrolet in Santa Rosa out!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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